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SeatGeek has a rating of 2.3 stars from 2,548 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SeatGeek most frequently mention customer service, credit card, and phone number problems. SeatGeek ranks 239th among Concert Tickets sites.
This company does not typically respond to reviews
While purchasing tickets for Cabaret on Broadway, I accidentally purchased tics for the wrong date (had 2 windows open!). I immediately realized my mistake, found a customer service phone number and called. I explained what happened to 'Kate', and was told that it may be possible to exchange tickets for the date I actually wanted. About 4 hours later I received a call back with a confirmation that the exchange had gone through and that my new tics were available on the app. I know that SeatGeek policy is that all purchases are final, but because these tics were a few months out they were able to assist. I appreciated the customer service.
The seller pay 10% and buyers pay up to 40% and you don't see the break down unless you put in the search price without fees. Can't reach a human to speak with This is the official site of MLB contact you team to tell them that fans are being ripped off
Best or the same prices as other secondary ticket exchanges. App functionality is easy to use and reliable.
Get my tickets fast, competitive rates, fees are comparable. I would recommend to others. Very satisfied.
I have been trying to get a response for 7 days and still waiting! I'll never use this ticket service again!
Products used:
Tickets for a concert
Got great seats at the local concert hall. Good site - easy to use. I do recommend Seat Geek for purchasing event tickets.
Got what i wanted very quickly and easy. The pricing was super good paid less than many of my friends. Had a great time
An amazing, quick and perfect transaction, We will be back thanks :) app is great too! Highly recommend.
I got good and relatively inexpensive tickets to a Saints playoff game somehow. An excellent user experience that was better than StubHub.
Seatgeek is cool, shows good views from the seats and its always just a little cheaper than stubhub. Thanks!
Their circle scoring is very helpful. Same for giving the price with all fees. Easy to find event. Always my first choice.
Glitches seem to be an issue. Satisfied with my experience though. Mission accomplished. Dont really need 100 characters.
I've used this app twice now, and had a positive experience each time. Always get good seats relative to price
Good seats; rapid download; no problems getting in and out. Panthers won which was the best. Send me discounts for future use
Smooth and easy transaction. I had a great time at the game. Will definitely use seatgeek again. Gracias!
Wonderful application, Easy navigation and Visual price comparisons. Enjoyed this platform over Ticket Master.
Seat Geek was so easy to use! We found great seats at good prices and had no issues with our tickets!
Seamless experience. Good value for money. Excellent seats. Navigating through the website was quite efficient
Super satisfied with my experience. Can't wait to use the site again! I am not a robot. Is this one hundred characters yet?
Quick and easy transaction. Got my ticket in no time. I highly suggest people utilize seat geek. You were able to select specific seats.
My go-to secondary tickets market app. Every time I have used it has been seamless, accurate and completely trustworthy
Best ticket buying experience ever. Wow thank you Seat geek. My new go-to app for tickets to any event.
SeatGeek rocks! My tickets when I need them at a great price! Simple effective what more could you want!?
So convenient and easy to find the number of seats at my price point. Ticket was delivered instantaneously.
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SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.
