8 reviews for Seeking Alpha are not recommended

These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.

ever g.

Florida

1 review

1 helpful vote

Paid for 1 year - got 11 months

February 11, 2022

I subscribed to High Dividend Opportunities by Rida Morwa. After 11 months I could no longer access the service. I repeatedly wrote support to no avail. (copies of letters sent from December 2021 through January 24,2022 below) I then reached out directly to Rida Morwa. He assured me he would authorize a refund for the lost month. Then my 1 year subscription expired. No refund - no subscription - Paid for one year - received 11 months - BUYER BEWARE.

The Seeking Alpha response below is a flat out misrepresentation. It is an attempt to cast blame onto your customer rather than to take responsibility for the lack of timely customer service. The only acceptable response would be to extend the subscription one month for the month lost without access. Seeking Alpha has proven not to be trustworthy.

Falsehoods from Seeking Alpha's response:

1. "Please note, your subscription to HDO was active during the 12 month period from the date of initiation to the end date."

A subscription being 'active' is of no use if the subscriber cannot access it. We could not access it for the month of January – period. Paid for 12 months – got 11 months – period.

2. "We apprised you of the same and shared a new password. You can find the password in the ticket that was opened on Jan 16,2022. To create a new password simply click on 'Reset' under 'Forgot password?'

Note that this was only after repeated requests starting in December. This response was one half month later after begging repeatedly for help, and the 'advice' DID NOT WORK:

When trying to access the password it said: "locked by administrator"
The link to change password was a DEAD LINK:
https://seekingalpha.com/account/forgot_password

So we STILL did not have access to our paid subscription.

We give up. We will inform our 7,167 subscribers of Seeking Alpha's dishonest business practices in detail. - with a strong recommendation to avoid this service.

How unfortunate, this could have easily been resolved by offering your 'valued subscriber' a one month extension for the month lost. Simple common courtesy and customer service.

Emails sent to Seeking Alpha without a satisfactory response:
December 31,2021 through January 24,2022

High Dividend Opportunities: Market Outlook: Growth Tumbles, Doves Flock To The Fed, 'Value' Is A Buying Opportunity

Mon, Jan 24,9:32 PM

To Seeking

<*******@seekingalpha.com>
When i try to access settings/paid subscriptions i get:
Coming Soon
This page is currently available on our desktop site only.
So im locked out with only a phone.

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Rida. Morwa has posted a message in #High Dividend Opportunities

Mon, Jan 24,2:32 PM

To rida. Morwa

"rida. Morwa >" <*******@seekingalpha.com>
Hello Rida...
I am out of the country and cannot acess Hdo
I get your email but when i click on the link to your article it asks me to subscribe...
I cant figure how to get it to recognize me.
I only have acess via my cell phone ( no desktop)
If i could get specific instructions it would be great...
Thanks so much

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High Dividend Opportunities: Preferred Stocks & More + Trade Alerts, Jan. 15th

Sat, Jan 15,10:49 PM

<*******@seekingalpha.com>
For weeks now I cannot read HDO articles.
I get:
This article is for subscribers ONLY!
I AM a subscriber...
Any help would be greatly appreciated

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Can't view high dividend opportunities posts

Sat, Jan 15,10:15 PM

To subscriptions

<*******@seekingalpha.com>
I receive an email from HDO that im subscribed to...
When i click the link to read the article it asks me to subscribe.
I paid for a subscription and would like to view the articles im paying for!
Assistance would be greatly appreciated
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Password LOCKED?

Fri, Dec 31,2021, 11:38 AM

To subscriptions

<*******@seekingalpha.com>
I cannot log in to my account on my phone.
-------------------------

When I try to check my password it says locked by administrator.

Your help section provides a link to change password -- THAT IS A DEAD LINK:

https://seekingalpha.com/account/forgot_password

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