• Bookmark

    Shapermint

Shapermint

Write a Review

Overview

Shapermint has a rating of 3.3 stars from 7,350 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    345
  • Value
    332
  • Shipping
    355
  • Returns
    231
  • Quality
    324

This company responds to reviews on average within 15 days

Positive reviews (last 12 months): 62.9%
Positive
39
Neutral
3
Negative
20
View ratings trends
145
See all photos
How would you rate Shapermint?

Reviews (7,350)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1180) right size (91) shaper shorts (70) phone number (20) credit card (31) order number (12)
Thumbnail of user noreenu1
Canada
1 review
0 helpful votes
  • Send Message
September 12th, 2020
Verified purchase

I'm happy with my purchase but I'm even more happy with the customer service!

Date of experience: September 12, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We are thrilled that you loved your experience; our Fit Experts will definitely be happy to read what you wrote, Noreen! Hope you'll continue spreading the love. You might also want to join our brand ambassador program, here check this link out to learn more: shpmint.com/ambassador.

Thumbnail of user luza56
California
1 review
0 helpful votes
  • Send Message
February 10th, 2021
Verified purchase

I like it, it is good, soft comfortable.
I really enjoy it.
Highly recommend.

Date of experience: February 10, 2021

Thumbnail of user carmens144
Maryland
1 review
0 helpful votes
  • Send Message
December 15th, 2019
Verified purchase

I look good but from the side I look like pregnant

Date of experience: December 15, 2019

Thumbnail of user relindat1
Alabama
1 review
0 helpful votes
  • Send Message
September 15th, 2020
Verified purchase

Fit, comfort, support. Does not ride up, does not roll down.

Date of experience: September 15, 2020

Thumbnail of user yvettej24
Nevada
1 review
0 helpful votes
  • Send Message
March 3rd, 2020
Verified purchase

It rolls down as soon as I put my hands down to my side.

Date of experience: February 28, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh, you probably just need a larger size or a different style perhaps, Yvette. Send us a DM on Facebook, and we'll get you a new pair for free.

Thumbnail of user andrinat
California
1 review
0 helpful votes
  • Send Message
August 14th, 2020
Verified purchase

Easy to order and didn't take long to receive my order

Date of experience: August 14, 2020

Thumbnail of user ashleys897
California
1 review
0 helpful votes
  • Send Message
January 14th, 2021
Verified purchase

Love the product, and the customer support was above and beyond. Lifetime customer here!

Date of experience: January 14, 2021

Thumbnail of user lorenao17
California
1 review
0 helpful votes
  • Send Message
September 18th, 2020
Verified purchase

I like everything I like the service too and excellent clothes

Date of experience: September 18, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

This golden, Lorena! Thank you for your feedbacck. If you need any assistance, we're just a message away okay?

Thumbnail of user francesp103
Florida
1 review
0 helpful votes
  • Send Message
June 8th, 2020
Verified purchase

I received my order. When I put it on I was completely satisfied.
It was comfortable.

Date of experience: June 8, 2020

Thumbnail of user katrinag68
South Carolina
1 review
0 helpful votes
  • Send Message
June 8th, 2020
Verified purchase

Very comfortable very satisfying ready to order again.

Date of experience: June 8, 2020

Thumbnail of user lisac1565
Texas
1 review
0 helpful votes
  • Send Message
June 8th, 2020
Verified purchase

I look like a totally different person, I look so fine, so many compliments.

Date of experience: June 8, 2020

Thumbnail of user stephaniem1213
Colorado
1 review
0 helpful votes
  • Send Message
May 5th, 2020
Verified purchase

Fast delivery satisfied with how fast I received what I ordered

Date of experience: May 5, 2020

Thumbnail of user cynthiag447
Kentucky
1 review
0 helpful votes
  • Send Message
August 29th, 2020
Verified purchase

Comfortable and supportive bra. Excellent price and delivery.

Date of experience: August 29, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Perfect! That's great to hear, Cynthia. You can DM your pic to us with your favorite outfit and shapewear on. You might end up on our official Facebook or Instagram page. You can also help us spread the love by joining our Brand Ambassador program: https://shapermint.com/pages/ambassador

Thumbnail of user elianep
Canada
1 review
0 helpful votes
  • Send Message
March 23rd, 2020
Verified purchase

Super customer service and super product! Really comfy and fit wonderful

Date of experience: March 23, 2020

Thumbnail of user yolandas116
New Jersey
1 review
0 helpful votes
  • Send Message
July 31st, 2020
Verified purchase

VERY comfortable wore today for 9 hrs. Comfortable

Date of experience: July 31, 2020

Thumbnail of user paulam502
Massachusetts
5 reviews
0 helpful votes
  • Send Message
April 13th, 2020
Verified purchase

Experience was pleasant. Customer Service was Top notched.

Date of experience: April 13, 2020

Thumbnail of user pahrins
Michigan
1 review
0 helpful votes
  • Send Message
June 14th, 2020
Verified purchase

It Arrived On Time. It Was. What i was Looking For.

Date of experience: June 14, 2020

Thumbnail of user valeriew230
Michigan
1 review
0 helpful votes
  • Send Message
June 14th, 2020
Verified purchase

Great color and fit. Style and ordering was quick and easy.

Date of experience: June 14, 2020

Thumbnail of user crystalk205
Canada
1 review
0 helpful votes
  • Send Message
February 25th, 2021
Verified purchase

Very comfortable and supportive. I bought two and then bought more.

Date of experience: February 25, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

This truly warms our hearts, Charlene. Thank you for sharing your input and stay amazing!

Thumbnail of user lindas2985
Massachusetts
1 review
0 helpful votes
  • Send Message
February 22nd, 2021
Verified purchase

People are fantastic and knowledgeable. Products fit and are made well.

Date of experience: January 21, 2021

Thumbnail of user nicl24
Ohio
1 review
0 helpful votes
  • Send Message
May 9th, 2020
Verified purchase

Wonderful customer service. Super nice person. Super helpful

Date of experience: May 9, 2020

Thumbnail of user marshad119
Nevada
1 review
0 helpful votes
  • Send Message
September 24th, 2020
Verified purchase

Love the shape and feel... will be ordering again and again

Date of experience: September 24, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Ooh! Thanks for that, Marsha! Hey, would you like to help us spread the love by becoming one of our brand ambassadors? If you do, just go to this link and fill out the form https://shapermint.com/pages/ambassador

Thumbnail of user lisae622
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 1st, 2020
Verified purchase

I really like almost all the bras I ordered. One I don't like.

Date of experience: September 1, 2020

Thumbnail of user cherikac
Maryland
1 review
0 helpful votes
  • Send Message
June 24th, 2020
Verified purchase

I like the product. I just don't like the fact that it rolls down from time to time.

Date of experience: June 24, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Try a different size or style for free, Cherika! Our Fit Experts got you covered. DM us your order details via this link: http://m.me/shapermint.

Thumbnail of user lindap1099
Indiana
1 review
0 helpful votes
  • Send Message
June 19th, 2020
Verified purchase

At first i order the wrong size but i order the next size and fit perfect... thanks

Date of experience: June 19, 2020

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 15 days

How do I know I can trust these reviews about Shapermint?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Shapermint?