Shopgoodwill robs consumers.
1) the postings dont mention all the flaws, nor do the photos show the flaws. As there is a zero return policys, consumers have no recourse if products are covered in human excrement, filthy, broken, damaged or FAKE.
Most items are obviously fakes or inauthentic.
2) its not an auction. Its bid manipulation and thievery.
For example- a consumer bids $151 on a pair of 14k opal earrings. Bidding has 48 hours to go. The first bid is automatic to the starting price of $49.
No one or thing bids. There is 1 minute left. Score! Right?
Wrong. The bidding will all of a sudden go up to $150 and that is what you now must pay for the item.
Another example of bid manipulation: a wooden bowl with turquoise has a starting bid of $39. The consumer bids $56. The same item is $150 on eBay and other resellers.
19 hours left of bidding. No one else bids. With 60 seconds left, the bid is now $57. All bids are now blocked.
Plus the ads cover up the bid now button. The consumer lost the auction in the last minute with no recourse. If shopgoodwill thinks that the bidding is not above the value, some ethereal bidder (or AI or a simple algorithm) will bid $1 over the highest bid and no human wins. The item gets reposted until?
Some items may not even exist to be sold.
3) shipping fees. For one piece of art, with NO glass, the shipping was 3 times the cost of the piece. Shipping fees are ridiculous. And sometimes they use usps, they use whatever sender they want.
If the item is broken, the consumer has send pictures. But the pictures phones take are too big for their system. Thus, photos must be shrunk or converted to pdfs. The seller ignores the first request and the consumer must resubmit the photos.
And it is the right of shop goodwill to do anything- or not.
4)no customer service. Shop goodwill has an F rating on BBB. Shopgoodwill does not respond to complaints on BBB. Consumers
Have zero recourse through BBB.
5)As there is no customer service and no returns and the bidding is manipulated by shopgoodwill, shopping on shopgoodwill is like flushing money down the toilet and hoping that the septic system will regurgitate clean bills.
6) filters dont work.
If the consumer wants to bid on one location only, the filter does not stay. The consumer may think that they are bidding on a local item that they can pick up. Alas, its not the case, as the filter vanishes. The consumer may be bidding on something with a shipping fee of $60 and the item is 1,000 miles away.
If the consumer wants to keep their account, they have to pay for the item. They can then Donate the item back, and shopgoodwill can sell it again.
7) after 4 weeks of using the site, I was robbed in every way listed. My money is flushed down the toilet and gone forever in the septic system. Oh- I mean it is at shop goodwill!
Dont use the site.
Seriously.
Prices are the same as any online site- but most of those sites have some kind of customer support.
Shop goodwill is the evil site that everyone says that they are.
Stay away. Please, I implore you.