These people are terrible and are completely fraudulent! Stay away from them and do not believe any of their emails! For me it all started with an email that said an item was back in stock and shipping immediately. I clicked on it and was on their site within 2 minutes of getting the email. The item said on the Site In Stock.

I placed my order and within a couple of hours I get an email saying the item I ordered is now on an extended backorder. So I am not happy but I decide to wait a bit and see what happens. In just over a week I start to get these Lame emails from various people who state they Have Great News and that while my item is still out of stock, they have a similar (mind you, a non brand name vs the name brand I ordered) in stock and they would like to go ahead and fill my order with this non brand item. I tell them NO, I am not interested and I continue to wait.

Another week goes by and I get 2 more emails saying the same exact thing and I finally decide this is complete BS and I send them an email to cancel my order, in full. I get a confirmation email stating my order was cancel. At this point you would think I am done with them, but I am not. Almost a week later a box shows up with the items I told them to cancel and received a confirmation email that they did cancel! I immediately contact them and I get another mountain of BS from them saying they only canceled 1 item, not the whole order. What? I ask why would you do that and provide them a copy of my email stating to cancel the order, nothing about cancel just 1 item! They say they are sorry but will have to contact their warehouse and I will have to wait to hear back. In the meantime they will process a refund for 1 of the items.

I am still chatting with them when I get a email notice for $3.82 from them. I question why am I getting a credit for $3.82 for an item that I was charged $9.18 for? They respond they had to take the coupon I used for $5.50 plus tax off the 1 item that they refunded. I asked them how on earth can they think that is fair and reasonable when the coupon was used on the entire order, not 1 piece, which on top of everything else is ALL THEIR FAULT to begin with. There poorly trained customer service responds with a "well, that is just how we do it"... And on top of it, they try to say my email to cancel was sent to them after they already shipped my order, but then I show them my email (with header) showing when it was sent and then a trace of their package which shows Fed X picked the package up 2 full days from them AFTER my email was sent, so they were caught in an outright lie which when pressed why would they say something which is so easily proven to be a lie, they did not want to answer and wanted to keep telling me to please wait while they contact their warehouse and that someone will "get back to me" at some point with a resolution.

Yeah right, after all this nonsense, I won't hold my breath and will just contact my credit card company and file a chargeback.

I am leaving this review here in hopes of saving anyone else from having to go through what I am with this outright fraudulent company.