Overview
SKYLUX Travel has a rating of 4.8 stars from 2,519 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
Aaron spent a good deal of time making sure all options were adequately discussed so we could make our best decision. We will forward his name and number to our friends.
Axel once again made my Business Class travel plans run smoothly and professionally. He is a credit to the company. I would recommend SkyLux to others. Only snag I experienced this purchase was a system glitch in the payment form. It would not allow certain fields to be open. Ultimately succeeded but frustrating while trying to process.
We are grateful for your kind words about Axel! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!
Butch found the perfect tickets for me faster than anyone I have ever used before at Skybox and I've been buying tickets from them for 10 years. Excellent service. Fast and responsive. Kind and accommodating. I will be delighted to use him again
Thank you for your kind words about Butch! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!
Derek was very patient with me during the booking process and answered all of my questions fully. He was not a pushy sales person, but someone that helped with the process.
It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Derek will be thrilled to know they made your trip planning effortless and enjoyable!
From beginning to end, Spencer found us the best travel costs. Appreciate his efforts. Keep up the great job Spencer... many folks will so appreciate you
It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Spencer will be thrilled to know they made your trip planning effortless and enjoyable!
We have been using Glen Johnson as our sky Luxe expert in business flights for over 10 years. He is professional, dependable, always finds the right flights for us at a very good price We highly recommend Glen and sky luxe
It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Glen Johnson will be thrilled to know they made your trip planning effortless and enjoyable!
Ore was very patient with us, trying to find the right solutions for us. We struggled with the flight hours, and connections due to our age, and previous bad experiences.
It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Ore will be thrilled to know they made your trip planning effortless and enjoyable!
We do this once or twice every year and loyally stayed with Skylux. We are fortunate to have known Dexter for many years. Dexter helps out very efficiently and and in a timely manner. He is very polite and punctual.
Dexter has helped us in many unexpected situations, while abroad.
What a pleasure to hear about your positive experience with Dexter! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!
Ford was thorough and listened to what exactly I needed. I am excited to have found a trip for a competitive price during the time of year I have available to go.
Thank you for highlighting Ford’s outstanding service! Our team is dedicated to creating smooth and luxurious travel experiences, and we are delighted that they delivered that for you. We look forward to planning your next getaway!
Very prompt & efficient service w/ a lot of options. My husband & I have worked w/ Branco Finley before. He is very patient & he always delivers. Thank you!
Thank you for your kind words about Branco Finley! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!
It was a nice experience talking to your representative Jude who guided me all the way and patiently explaining to me all the details i need to know. He was knowledgeable, kind and respectful that you would like to deal with when you travel. He is an asset to your company.
Your words inspire us! We take great pride in delivering luxury travel services with precision and care. Thank you for your trust, and we cannot wait to assist you with another extraordinary journey!
We have utilized SkyLux (specifically Nikita Kellerman) multiple times for the purchase of business class seats to Italy. His service is always quick and efficient, meeting our travel plan requirements and budget.
We are so pleased to hear that Nikita provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!
Douglas was very friendly, helpful and patient. He answered all my questions to my satisfaction. He is my go to person when I want to book a business class flight. Thank You, Douglas for your kindness and patience.
What a pleasure to hear about your positive experience with Douglas! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!
Luther was a wonderful agent and took me through everything step by step. He came up with a very good fare and flight routings. Highly recommend this agency. Thank you Luther for your excellent support!
It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Luther will be thrilled to know they made your trip planning effortless and enjoyable!
I have used Skylux for complicated travel arrangements in last, and recently called for help in scheduling same-day departure to Cyprus after my travel plans were aborted by the Heathrow shut-down. I could not find any RT flights on any site but Skylux came through. Agents are unfailingly professional, polite, helpful, knowledgeable. Highest recommendation
Thank you for your kind words! Ensuring our customers receive VIP treatment is our passion, and we’re thrilled that we could deliver that for you. We look forward to assisting you with many more elegant journeys!
Dwight did a great job finding a different flight to Hanoi for me. The original itinerary on Turkish airline was changed bi the airline with no reason. Instead of a 3 hour layover it was now 28 hours. Luckily Dwight had convinced me to buy the insurance. Yes it is expensive but it paid off. Skylux canceled the tickets and recouped all of our monies. Dwight then booked us on another flight with a 2.5 hour layover in HongKong. Yes I purchased the insurance again. We are not youngsters. We are post 70 …. Way post 70. The future is so I certainly now that insurance makes sense. If we do not use the insurance 50% will be credited for another trip. All in all a good experience
Your words mean so much to us! Dwight takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
Dwight has been exceptional in finding the best flights with the shortest layover enrolled to Hanoi. He did a great job in finding the best value.
I've been consistently using SkyLux Travel, and they have delivered every time. Recently, Vernon went above and beyond by spending numerous hours on the phone with me to find the best possible deal for urgent flight. He not only secured a ticket at a reasonable price but also provided exceptional service throughout the process. His dedication and attention to detail truly made a difference. I highly recommend Vernon and SkyLux Travel for their reliability and outstanding customer care.
Castiel is very nice and provide excellent service to book our tickets!
He is patient and takes his time trying to find a better connected flights with appropriate layover time.
He is very polite and speaks clearly and uses the email for accurate communication well. We are happy with his service!
Luxury travel is all about impeccable service, and we’re so happy to hear that Castiel provided you with a first-class experience. Thank you for choosing Skylux Travel—we can’t wait to assist you again!
I was hunting for a great deal on a business class flight to go with a great deal on last minute travel.
I called, since I've used this service before I was very optimistic, and my representative was very thoughtful and considerate of my desires. She spent a great deal of time with me on the phone explaining EVERYTHING. I will recommend this group to everyone I know.
Excellence in travel is what we strive for, and we are honored by your wonderful feedback. Your satisfaction is our highest priority, and we look forward to continuing to provide you with exceptional service in the future!
Great working with the travel agent to find a low cost business option for our international flight that didn't break the bank,
Your words inspire us! We take great pride in delivering luxury travel services with precision and care. Thank you for your trust, and we cannot wait to assist you with another extraordinary journey!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Your words mean so much to us! Aaron takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!