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Social Catfish

How would you rate Social Catfish?
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AE
1 review
25 helpful votes
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Scam
April 27, 2022

The website itself is a scam, i paid for subscription but i couldn't have access to any service in the website, when i contacted them to check tgey said that they cannot find my credentials despite they debited money two times! The emails i receive from customer service are repetitive and asking same questions everytime and rewinding! Total scam, i don't know how to get my money back or how to stop them from debiting money from my account!

Date of experience: April 27, 2022
Washington
1 review
2 helpful votes
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I met and got involved with two scammers from an on-line dating site. The first one I was able to find the pictures he used and I was able to remove myself from that relationship. The second and most recent one I wasn't able to find anything about his true identity. Thanks to the representative at Social Catfish they were able to find the actual owner of the pictures he was using and investigate other things about him. Their service was quick and efficient and I won't hesitate to use them again if I find myself in a similar situation. I can't thank them enough.

Date of experience: September 24, 2021
Ohio
1 review
0 helpful votes
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They automatically billed my credit card about 9 hours before the 3 day trial period was up. I called the toll free number to cancel prior to the auto renewal rate of $26.99. It took multiple contacts by phone, email and contacting PayPal to finally get my refund. The person I was checking, and rechecking was a scammer all along. It didn't show records from social media forms like their sample indicated. They emailed multiple times a day and I had a rard time getting the emails stopped. They were a PITA to deal with and I would save your time and money! Bi had screenshots but I'd deleted them after they SAID they were refunding all but the initial $5.99. (which was a total lie and why I'm filing this negative recommendation).
DON'T DO IT!

Date of experience: April 20, 2023
Ohio
1 review
0 helpful votes
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Scam
May 13, 2023

It was very nice speaking with Miss Stephanie. She is very professional, very sweet. She answer all my questions and I feel like I was able to be heard l,just wanted to tell her I appreciate her so much Thanks again miss Stephanie!

Date of experience: May 11, 2023
Mississippi
2 reviews
3 helpful votes
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They billed my card twice for the same service in the same day. Then after I canceled they nulled my debit card again this time for almost $30 dollars! Put my money back on my card and lose my name!

Date of experience: October 1, 2023
New York
3 reviews
0 helpful votes
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I purchased a report form Social Catfish to find out what websites my husband was associated with. The data was as described. Thank you for your professionalism.

Date of experience: April 25, 2023
Arizona
1 review
16 helpful votes
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Predatory site - avoid
November 1, 2021

This is a predatory site - it will reel you in - you will have to pay separately for every service you have - reverse facial recognition (which wasn't even close to the one I sent in) - if you want any other informatio - telephone number, social media - you will pay separately for each one! Additionally it signed me up for automatic payments when I had a one time payment arranged. It was cancelled. Avoid avoid avoid!

Date of experience: November 1, 2021
California
1 review
3 helpful votes
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Total Fraud
October 20, 2023

This is a total fraud service! Please dont waste you breath here, they charge you for nothing and the results are pathetic

Date of experience: October 20, 2023
Massachusetts
1 review
1 helpful vote
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Can't find out anything with photo
January 14, 2023

Getting similar photos is a joke. I put in my own photo and got nothing that even resembled me except the clothing I was wearing. I hate that I spent money for nothing.
I should get a refund!

Date of experience: January 14, 2023
Louisiana
1 review
0 helpful votes
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Awesome service
December 1, 2022

Good service with viable information. Awesome source of social media info and address information. Great image search as well. Definitely recommend this service!

Date of experience: November 30, 2022
David M. Social Catfish Rep
over a year old

Thank you for the kind feedback!

Overview

Social Catfish has a rating of 2 stars from 70 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Social Catfish most frequently mention and reverse image. Social Catfish ranks 1642nd among Business sites.

service
43
value
42
shipping
19
returns
24
quality
37
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