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SogownReviews 53

1.0

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Sogown Reviews Summary

Sogown has a rating of 1 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sogown most frequently mention daughters wedding, return policy and customer service. Sogown ranks 2132nd among Business sites.

service
16
value
17
shipping
16
returns
17
quality
17

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Florida
1 review
2 helpful votes
Follow Jeanne M.
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I emailed sogowns to give me the address so I could return a dress I bought and they never got back to me.

Date of experience: August 17, 2020
Colorado
1 review
3 helpful votes
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WORST PLACE EVER!
July 30, 2020

Please read the reviews before ordering! I am filing a civil lawsuit! They will not send me a return label for my dress that DOESN'T FIT! They want pictures! THE BIGGEST SCAM ON THE INTERNET!

Date of experience: July 30, 2020
California
1 review
8 helpful votes
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WORST EVER, STAY AWAY. DON'T, DON'T ORDER FROM THEM, THEY ARE THIEVES. Bought a dress when it arrived belt was torn woun't zip, Sewing that's another story Veryyyy bad stitching, looks like a beginner sewed it. There is absolutely no return policy no matter what the website States. You will be stuck with the product and your money WON'T be refunded. I am in the process of filing a claim against the company that sent the dress ZHAO MENG in Carson, CA. Also just for your info. They do not read their reviews, because they do not care.

Date of experience: July 26, 2020
Virginia
2 reviews
5 helpful votes
Follow Tamara B.
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I wish i would have seen these reviews befor I ordered. Dress did not fit and wanted to return. They wanted pictures show how the dress didn't fit. Sent them. Then they wanted to know if it could be altered in my area. Told them not enough fabric. Then they wanted to send me extra material for the dress. I told them that it wouldn't reach me in time. Nothing but the run around from them. Now they don't respond. Take your money elsewhere. I wish i could give them a negative star rating.

Date of experience: July 19, 2020
New Hampshire
1 review
7 helpful votes
Follow Karol S.
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Avoid this company at all cost. I ordered a pant suit for my daughters wedding. I checked the address for this company was in New York but the outfit was made, and badly, in China. It didn't fit and was not what was represented in their website. After numerous emails with no response, I dug a little deeper and found out this company is a fraud. I'm out my money and I am still looking for a outfit for my daughter's wedding. I guess lesson learned, it it sucks to get scammed by untrustworthy people. Shame on you Sogown, may your business go down in flames.

Date of experience: July 17, 2020
Pennsylvania
1 review
14 helpful votes
Follow Tricia W.
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This company does not go by their refund policy. I reached out to them due to the dress not fitting. I have gone rounds and rounds with Sharon and they are making excuses of why they can't take the return that it could get lost and everything else. I had to email pictures of the dress not fitting my mother. A wedding is stressful enough I shouldn't have to fight to get my money back because it doesn't fit her. I have all the emails to prove it. This site is a scam and just takes your money.

Date of experience: May 19, 2020
Michigan
1 review
5 helpful votes
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Terrible company
April 18, 2020

I ordered a dressfrom this company & it was the biggest mistake ever! The dress didnt fit & lookednothing like the picture. I have gone round & round with them & still gotten no satisfaction... I think that they dothat so that you will eventually get so frustrated that you just give up, which I have. I put a review on their site & they deleted it. DO NOT DO BUSINESS WITH THIS COMPANY!

Date of experience: April 18, 2020
California
1 review
3 helpful votes
Follow Christine H.
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I orered a dress 4 my daughters wedding well it did not fit right, I could not get a response bk from the company or a email that was legit, long story short I returned dress to address it came from since I got no response. So I returned it they got it & emailed me saying it would charge me 30$ I said no I'm not paying 30$ after 12$ in shipping anyway got my credit card statement & they recharged me 4 the dress 4 $152, fraugelent I'm working with my credit card company on this issue. They need to be shut down. Fraud at its best.

Date of experience: November 22, 2019
California
1 review
3 helpful votes
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SCAM ARTIST
October 2, 2019

Do not purchase anything from this company. Their product is not as described in their website. Sharon does not respond to emails and tells me returns go to China and are too expensive. That is what we have DHL for. This company needs to be shut down immediately.

Date of experience: October 2, 2019
California
2 reviews
4 helpful votes
Follow Teena A.
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DO NOT buy from this company. The color, the fabric, the fit, the delivery time, NONE of it as promised. I paid a rush fee for processing the order and additional postage to receive my order not later than 9/17. My item arrived 9/23,2 days after my daughters wedding. During the processing time, they would not provide a confirmation of shipping, just kept telling to be patient' and don't worry'. The color was awful and nothing like what the picture showed. The shirt came to the middle of my stomach rather than mid thigh, as pictured. The fabric was not chiffon as advertised. The lace was scratchy, not soft. The length of pants was 8 inches too long, the shirt 8 inches too short. They are still refusing to refund my money. The product couldn't be further than what was promised.

Date of experience: September 28, 2019
California
1 review
4 helpful votes
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What a Con Job
September 27, 2019

I paid a lot of money for what looked like a beautiful dress, but alas it was the ole bait and switch. I'd already had a bad experience on another site and now this. I wish I would have seen these reviews before I ordered. The run around I've been getting isn't worth the return, even though it would have been over $150, that I am owed. I will NEVER order from another one of these obvious Chinese sites again. Only reliable sources for me from now on! Buyer beware! You will NOT be happy! Even the customer service leading up to delivery was terrible. They never even confirmed my order until I asked.

Date of experience: September 27, 2019
Texas
2 reviews
4 helpful votes
Follow Keli M.
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Buyer Beware... once you pay this company your money it is gone, no matter what the product you receive looks like.
I purchase an outfit for $150 and the color that was represented on the internet looked nothing like what I received. I asked for a refund and I was told that due to the fact that their product was made in China ( and was personally made to order?) it would just be too costly for me to ship back and they refused to give me their mailing address so I could check the cost with my local post office. They just kept responding to my email saying it would cost me too much until they finally stopped responding. At this point I would rather lose the money and get the word out that this company is not worth ordering from...
Especially if you're an American.

Date of experience: September 18, 2019
New Jersey
1 review
6 helpful votes
Follow Claire K.
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This company has given me such a run around I ordered a dress for my son's wedding it fit poorly and I hated it. I wanted to return it as stated in their policy. I have had no less than 30 emails with them and they want me to keep the dress and give me $35 for a 166 $ dress.

Date of experience: June 12, 2019