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Sogown has a rating of 1.0 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Sogown most frequently mention daughters wedding, return policy, and customer service problems. Sogown ranks 2596th among Business sites.
I need my money from this scammer! A dress that I ordered was not even fit for Halloween! Dress was a piece of $#*!! I am ticked off with the scam. They send an address in queens and not China. I then returned the piece ofc$#*!, the next day to the address in queens. Now they are writing that this was to be sent to China! Only want to pay me half of my money back!
I return the Merchandise in June, but no return my money. I send many inquire and nothing, no return my money
Tip for consumers:
No purchase any merchandise in Sogown Company, still my money
Products used:
Dress
I purchased a dress through Pinterest to a company called Sogown last year. This company is listed under Hymax Company Limited 344-354 Gray's Inn Road, London, Greater London, England, WC1X 8BP
When I received the dress, to my surprise it was totally different from the picture, the material, the color and the look. As soon as I tried the dress, it was very heavy so I put it back in the packaging and sent an email to *******@gown.clothing.
I exchanged over 36 emails with Sharon from Sogonws.com. In 2 emails, I mentioned the Sogown return policy, 15 out of the 36 emails, I asked for the return address in China. About 6 emails received from Sharon were about the high postage cost for sending the dress to China with no guarantee.
Find a list of excuses, I received from the Sharon
"Is any possible that can you keep it? I will apply for some compensation for you"
"As you have to return it to China, would you be able to send it back to China?"
"Since our return address is China, delivery takes a long time and costs a lot of postage"
"There is also a high risk of losing and damaging the package"
"The material has cost us over 70%, there is only 30% left, and we still need to pay for the labor"
"I will have to refund you more money from my own pocket"
"All our returned garments are destroyed by our factory"
I am very disappointed that Pinterest is dealing with a company that is running a scam.
Products used:
none
I emailed sogowns to give me the address so I could return a dress I bought and they never got back to me.
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