2 reviews for SparkPeople are not recommended

These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.

Amanda R.

Canada

1 review

2 helpful votes

The online community ruined it foe me.

September 16, 2020

Last straw. When a Christian poster stated that Athiests here Heathens in the online community...

Date of experience: September 16, 2020

Vicki B.

Arizona

2 reviews

7 helpful votes

Poor customer service

September 16, 2018

I will start out that I have used the SparkPeople program for years and give it 5 stars. It takes a while to get your recipes together, but thats with any program. Over the years I have lost 60lbs.

With that said and I highlight this next information.

I finally tried the app on my phone and its fine EXCEPT if/when you want to stop the premium account. There is no easy way or instructions on how to do it. I thought I canceled on my ITunes acct. I was told through a bland/ semi rude email I have to do it through my premium acct on the app. Again no instructions how, where to go or anything more than a sign off.

So long story short... I was charged another month and still not sure I canceled properly. Guess I will wait and see if I get charged again. Booooooooooooooooooooooo and BIG thumbs down.

Date of experience: September 16, 2018