They delivered high quality work on time, and the customer service was excellent
Thanks for the positive review Avon M.! We are happy that you are happy and we will keep up the good work!
My best helper in studying! Sometimes you do something impossible with my papers!
We are so happy to read your review! Pleasing you is one of our main goals! We will keep up the good work!
This is not a simple "buyer's remorse". Without taking so long, the quality initially was very good (I paid for progressive delivery). Then it gradually deteriorated to a childish English. My product with a scientific piece. Mistakes were like "cancer causes smoking" instead of saying "smoking causing cancer". I tried to highlight the mistakes. I then noted all references were randomly assigned and incorrect. Half way through the process I asked for a. Doc version rather than the pdf to be able to leave all my exhaustive comments. Spent 2 hours correcting their work, mistakes were repeated. Deadline passed.
Now this is the interesting bit, when I got fed up and asked for a refund they said "your order was approved and now your order is non-refundable". I said I never approved it, "oh! We approved it on your behalf to send you the. Doc file" so now it's not refundable.
Escalated to management, they agreed in an email that the paper is "below standard".
In the meantime I was getting fed up and needed the money to pay someone else to do the job, I then put a claim with paypal as they were taking so long and sending me confusing messages.
Unfortunately paypal said they don't get involved in such "quality" disputes, so left me to contact the buyer.
The next interesting bit they said oh, we are not considering it now as paypal has already decided we won, so stuff it. I then said I am putting a review here, so they said "$100 is the maximum I can offer you for removing the feedback". I insisted I need a refund, then they said, ah well you can put a feedback if you want we are not giving you any money now.
By the way, I still don't have my completed work, and they refuse to give me my money.
So in summary, very manipulative, very dishonest and above all did not deliver what I paid them for and never recognised they were already a week behind the deadline even with their substandard product.
The reply to the original review was:
You just accused me of "blackmailing"
You are truly disgraceful.
You have not even said "sorry you had a bad experience" we will try to make this better.
I never used the review as a leverage. Your manager did.
You can review it all as my case number is *******.
Your manager offered a 100$ price for me to remove the review. The review at the time was already rejected by the other website as it did not have the order number. I continued negations for 1 week not just brief negotiations.
But you now you have the facts, let's see what you are going to do with it.
Jake K wrote: -------------------------
Dear Giuseppe,
Kindly allocate us with your order number so that we can investigate your case and react appropriately. We are looking forward to resolving the issue as soon as possible.
Thank you
Regards,
SpeedyPaper Management
PLEASE CHECK OUR ANSWER
Dear Customer,
We have checked the order number provided and carefully investigated the case you mentioned. Unfortunately, you misrepresented the case in your favor.
From the beginning you got drafts and could guide our writer by sending him messages, and you were satisfied with the content of those drafts.
You DID approve the order (UK time):
14/11/16 09:58 AM (you approved and sent us:
Client:
Hi, I am sorry but this is confuins now it says the order is complete
My simple question was where to find the file, and if I can get it as word document not pdf
Can you please change this please, now it shows the order is complete)
18/11/16 08:01 PM (you approved it by yourself and sent us:
“Client: hi, this was not aproved. I just proved it to get the. Doc version, that's what your colleague advised.” (This is correct, you do not have the right to get the final paper in word. Doc format without approval)
Both of your messages after approval of this order could not be taken seriously as every time you got the final word. Doc version of the product.
After we completed the paper (Ph. D level, plenty of pages), you said that the references were incorrect and therefore you wanted a new paper with a new writer. You said, "None of those statements are in that documents". But the writer claims that he read the documents and referenced them correctly. Our Dissertation Manager spent hours to find out the actual reason and you simply denied everything and kept on asking for a new paper for free. We had to decline and you asked for a full refund. As the order was approved and you got the final word. Doc file, we could not provide a refund as the writer needed to get compensation for the work done.
The next step you did was opening a PayPal claim on the amount paid, without notification. We were informed about that and sent our arguments to the third party (PayPal). They decided that you were not eligible to get a refund and we won this claim. Only then our Risk Manager auto-approved your order. You received a polite denial from PayPal and inferred that they authorized you to conduct further negotiations. Immediately, you placed a few bad reviews about us and as a courtesy to you and in order to save our reputation, our manager offered you to refund $100 from the amount paid, but you insisted that you needed more. We could not allow you to blackmail us with these bad reviews and refused to satisfy your demands.
We strictly follow our rules for protection of our customers and writers, and it is one of our highest priorities. We have evidence for each statement made herein and we will gladly forward it to the third party (again) if you need to publicly shame us.
Best regards,
SpeedyPaper Management
Thank you so much. You helped me a lot. I was worried, but all was fulfilled in time.
We are happy to receive reviews from customers like you! That’s what makes us strive for better quality.
Date October 2016. This review is on SPEEDY Paper writing service for a research paper. My research paper required a minimum of 11 pages (not counting the title, abstract, or reference page) and a minimum of 9 scholarly references from our college library. All work was to be in proper APA format. My paper was completed in August 2016, I am finally finished with the semester and wanted to leave a review of this company. My experience was a fairly pleasant one. I was born and raised in the US, so my opinion is based on my understanding of English as a primary language, not as a second or class taught language.
PROS:
They DO NOT appear to be a SCAM company.
Contact with support was easy.
Support responded in a very timely manner.
Writer response was a little slower.
2nd writers understanding of the instructions were much better.
As with any writing service you must pay in advance.
CONS:
If you need a paper in 10 days, ask for it to be finished in 5 to allow yourself time to review and revise!
1st writers understanding of the instructions were much less than expected.
ALWAYS ask for a draft, it will cost extra, but it will give you an idea of how competent the writer that has been assigned to you is.
Your payment clears IMMEDIATELY... so be sure this is what you want.
Be aware, English writer does not necessarily mean they are American or even in the US. They can write in English, but the sentence structure is often just off enough that you have to redo several of the lines (this actually seems to be standard with all writing services).
NOTE: When you attach instructions be sure they are in-depth, complete and very easy to understand, do not use any abbreviated terms you think will be understood by the writer, their grasp of English will most likely be vastly different than yours (example: My Professor did not like all citations to be the same, she wanted them "mixed-up". Meaning she wanted citations at the beginning, middle and end of the sentences. Mixed-up went entirely over the writers head.)
WARNING: If you choose a new writer, or a new one is assigned to you, be aware that the new writer will usually (for me 100% of the time) copy word for word what the other writer had and simply "stick" in different authors to cite from. How they expect this to work is beyond me (but it seems to be a very common practice).
Additional fee for any extra you may require - - I. E. plagiarism report/draft pages/Pro writer or a choice of US, Canadian, UK writer (again, seems to be standard with all writing services).
CONCLUSION:
I received my paper in the amount of time I had requested, there were several revisions and a second writer was requested. But this was a very complicated research essay, and considering I did not have a clue how to begin, I feel the final paper was worth it to me.
Thank you for your kind review!
We believe in 100% customer satisfaction and when we see feedback like this we know we are going in the right direction.
Great work! Thank you! I will order my dissertation with you
We are happy to hear it! See you again soon!
They are very friendly and on time. Good job, recommend.
Thank you for your kind review & being a loyal customer!
Speedypaper truly speeds up to its name. Whole process was very smooth. They made sure the finished product was precisely what I needed by taking the time to fully comprehend my unique preferences and requirements.
We are pleased that you are pleased! See you again soon!
Answer: Yes, it is. Our service is absolutely safe in terms of data protection, anonymity, and money transactions. We utilize updated and modern encryption systems and algorithms to protect you. Our service doesn't save your sensitive data and never shares such information with anyone else. Moreover, you can use one of the well-known and recognized payment systems to pay for your order. So, it is safe to use our service whenever you need it.
Answer: Unfortunately, tutoring is not among the services you can get from us. However, our ideas are very similar as we aim to deliver complete assignments that you can use to improve your knowledge. Moreover, our paper samples are often used as models for further research and studies. It means that you get a detailed outline with ready solutions to your academic problems. Moreover, our specialists are ready to answer your questions and deepen your understanding of any discipline related to your order.
Answer: Sure! We have a wide range of professionals having worked in our team for ages. Every writer has at least a Bachelor's degree in a relevant academic field. Moreover, every new applicant passes strict tests and provides credentials to prove their dependability. It results in having experts able to cope even with the most complex assignments within the set deadlines. You can totally rely on our team and get the desired results!
Answer: The basic price is the total cost without extra features every customer pays for the order. We don't have hidden fees or charges, and everyone can use our price calculator to know for sure the exact sum. The basic price includes a well-written paper done in accordance with your requirements and timely delivered, up to three free revisions, and a range of other free features like a bibliography or title page. We try to do our best to minimize your expenses and include more services in our basic price.
Answer: No, we haven't. It contradicts all possible policies and general ethics. Every customer always receives what they order. We do what we promise, and thousands of customers rely on us. Our main goal is to help students understand their subject better or provide them with samples they can use for further research. It means you can be sure that our service will complete your order in accordance with your needs and within the set deadline.
Answer: In case you face difficulties with the quality of delivered papers, our service offers free revisions to fix the problem or assign a new writer. Nevertheless, it's quite a rare occasion that our customers are not satisfied with the work done. According to our Money Back Guarantee Policy, you can claim up to a 100% refund depending on the circumstances. We remind EU residents that Value-Added Tax is non-refundable.
Answer: Yes, it is! We believe that our work helps people, and we have hundreds of professional writers and thousands of return customers relying on our assistance. It's our duty to provide our customers with high-quality papers delivered on time. Moreover, you can always read a plethora of reviews and customers' feedback on various platforms to find out more about their experience and impressions. Anyway, we guarantee to fully complete your orders according to your needs.
Answer: Yes, it is exactly what we do. We guarantee that our professionals won't rest until you are fully content with your paper. We would like our customers to be happy with our services. That is why providing quality papers is our top priority. You can always rely on our professionals and can be sure of the high quality of papers we do for you.
Answer: Absolutely! We understand the importance of timely submission. That's why our customers get papers delivered to their inboxes on time or even long before the due date. Anyway, it is our responsibility, and we guarantee to provide you with top-notch papers when you need them. Being a reliable academic assistant creates obligations we are always committed to. Thus, you can totally entrust us with your order and never worry about missing deadlines.
Answer: We have a very strict recruitment procedure that helps us choose professionals experienced enough to assist others with academic writing. Approximately 3% of all applicants start working with us after passing our tests and providing credentials proving their competence and reliability. There are also different ways and platforms where experts can be found. As for customers' orders, we assign a writer with relevant experience in the selected academic field to provide the best services possible.
SpeedyPaper has a rating of 4.7 stars from 293 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpeedyPaper most frequently mention customer service, high quality and support team. SpeedyPaper ranks 27th among Essay Writing sites.
Thanks for the positive review Paul H.! We are happy that you are happy and we will keep up the good work!