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StarNow

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Nigeria
1 review
1 helpful vote
Follow Taiwo F.
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Hi I had an account but they've removed it because. Now I told them that I can't upload a photo or follow someone. I had evidence but I deleted it angrily. The removed my account because I told them that I'm angry because I can't upload a photo and they removed my account

Date of experience: September 20, 2021
Bella P. StarNow Rep
over a year old

Hi there,

Thank you for providing your feedback.

I have located your StarNow account and can see that our Customer Success Team has removed your profile from our site as we believe your use of the StarNow service is not in line with our terms and conditions/community guidelines.

We work hard to keep StarNow a safe, secure and enjoyable place for our members. This means ensuring all members respect our guidelines and requests to comply with them.
We’ve exercised our right to remove your profile as per our terms and conditions (http://www.starnow.com/help/terms.aspx).

Thanks,
Bella

GB
1 review
2 helpful votes
Follow Trevor O.
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Backstage have taken over StarNow and have changed the site layout to fit Backstage, which is rubbish. I have lost all my messages/applications and videos (as with everyone else) I have lost all contact with ongoing applications and with that lost jobs as well. The don't care about the problems they have caused to all who used StarNow. They changed it over a Bank Holiday weekend (UK) knowing people wouldn't probably use rhe site for a couple of days and we wouldn't be able to get hold of them. If this is the way the treat customers of the site without warning them I wouldn't use the site. Its a disgusting way of treating customers.

Date of experience: May 2, 2022
GB
1 review
0 helpful votes
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Great Help At Hand
May 20, 2022

An old email address that no longer exists, prevented me from accessing my old StarNow Account but Stephanie was a great help in putting things right. Many thanks.

Date of experience: May 20, 2022
New Zealand
1 review
1 helpful vote
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Get Amongst It.
July 26, 2017

Aspiring actors, dancers and musicians, this is your opportunity to get noticed and hand picked by employees to help kick start your career. This website has helped me build a community, be seen, land auditions and find part time work. It's great.

Date of experience: July 25, 2017
Australia
3 reviews
1 helpful vote
Follow Angerisnotyou L.
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I thought starnow will learn but how does many say prejudice. They contact police cheers. Just me want to show anger. They trying. That's how they get your attention

Date of experience: August 14, 2020
North Carolina
1 review
3 helpful votes
Follow Lance B.
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Part I
After going through building a list of talents to cast that exceeded over 300 names. Starnow canceled my account with no warning or explanation of why other than people made serious complaints. Of the 200 remaining talents yet to be cast the contact list was lost to our company. Of the 38 talents cast only 24 had contacts other than messaging through Starnow. This means I have 14 talents who were cast to be on our television show without any way of confirming their information. This to me is unfair to the remaining 14 talents who had an opportunity who now have lost their opportunity because of the way Starnow handled the process.
Part II
Update: It appears that Starnow has no measures set in place to check facts before rendering their decisions. Case is only clarified by their response to my review. There was never an e-mail send with an explanation. In fact, the e-mail clearly stated they could not give me an explanation due to privacy issues. If there was an issue, I should have been notified so it could have been addressed or resolved not just shut out of communications without warning. I stand by my review Starnow could have handled the entire matter better. Instead of helping the many they chose to let a few people rob those of the opportunity offered them.
Part III
Update: Starnow has members who can freely post and share untruths about others without any repercussions. I would as an industry professional with over 60 years of experience suggest people look for other sites to find work until Starnow finds a better way to deal with misunderstandings and complaints.

Date of experience: December 3, 2020
Bella P. StarNow Rep
over a year old

Hi Lance,

Thanks for your feedback.

We’ve exercised our right to remove your profile as per our terms and conditions (http://www.starnow.com/help/terms.aspx). I can see that the manager of our Customer Success Team has been in touch explaining the situation. If you have any other questions about this or disagree with our decision, please read our terms and conditions carefully, prior to getting back in touch.

Thanks,
Bella

Australia
1 review
2 helpful votes
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Wonderful.
June 21, 2017

This website has been a great way of providing the link between actors, models and musicians to all the jobs out there. Amazing way for new or established people in the industry to meet the right people and turn dreams into a reality.

Date of experience: June 21, 2017
Michigan
7 reviews
32 helpful votes
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Ok, so i know that nothing is free but with breaking into acting for the first time is pretty pricey. From getting the headshots to the charge you pay for some casting sights. Im not saying starnow is bad but for people with a tight income. I suggest another site.

Date of experience: June 4, 2015
Australia
1 review
1 helpful vote
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Great!
November 18, 2017

Really helpful with finding opportunities and getting your name out there, the website has been a great link between upcoming models / actors and industry professionals.

Date of experience: November 16, 2017
Indiana
1 review
2 helpful votes
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Bogus
January 17, 2020

I never signed up for this and they are taking money from my account. I am trying to figure out how to get in touch with them

Date of experience: January 17, 2020
Bella P. StarNow Rep
over a year old

Hi Leah, thanks so much for getting in contact & I'm sorry this has happened to you.

Please email our lovely Customer Success team at contact@starnow.com and I will get this matter looked into for you.

All the best, Lauren

Overview

StarNow has a rating of 2 stars from 23 reviews, indicating that most customers are generally dissatisfied with their purchases. StarNow ranks 27th among Acting sites.

service
7
value
7
returns
1
quality
6