Overview
Step2Love has a rating of 4.6 stars from 69 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Step2Love most frequently mention slavic women and video chat. Step2Love ranks 136th among International Dating sites.
Instant Feedback
Step2Love is one of the best dating sites. In my opinion, if you really try to find someone for serious relations, this site will help you. I am a new one here, but I can say surely, that women here are ready for relations with foreigners and they are ready for moving abroad.
Recently register - nothing bad to say. Excellent technical support, helped to sort out some issues. Real women of incredible beauty, when I chatted, couldn't believe my eyes. So, I like this site, and hope to find the best girl there.
I got a lot of attention from really gorgeous girls on this site. I had so many girls to choose from. And after long hours of chatting I finally managed to understand who was the one for me and now we are happy together!
I liked this service but I am 61 years old man and I would love to have more options to find the lady who it elder than my kids. But in general - there are interesting ladies on this site and I think I will come to Ukraine to meet with some of them!
I do not know why people say too many horrible things about this service, I really like it and I have met a good lady there but unfortunately, she doesn't want to come to my country and I do not want to travel to Ukraine. I think it's unsafe there.
Thank you for your feedback, It is very important to us. We are sad to find out that you were not able to find an alternative solution to you travelling preferences at that time. Our travel manager is working with different travel preferences and help our couples to arrange travel destinations in Europe or Latin America if they wish. Please feel free to write to our Customer support at info@step2love.com with any questions and concerns.
I think that this site it not too bad but what shocked me a bit - sometimes I met too frank women on this service) but I think that people are looking for different things and everyone has found what he wants, isn't it?)
Thank you very much for your feedback, We are pleased to know that you like our site. And Yes, you are absolutely, correct, we all are different and we look for different people, some are looking for quiet and shy ladies, others for outgoing and bold. We could not agree more with you.
I have been a costomer site for about a year. I get a lot of letters and massages and chose several girls that I got interested it. I could see them in the camera and they saw me. In the end, I could not choose who I like and come. Most of all I like one of them and now I am ready to propose to he and invite her to my France
I have used this site on and off for 12 months now
The site itself is good, the customer service is excellent but and here is the big but not all the girls on there are looking for love!
This is not the fault of the site as they have no control over what the girls want
You will find some girls sit on the site for hours and i am talking 8 hours at a time a little like a shift at work others are there when they can like of an evening for a couple of hours because they have been at work all day so you need to select the girls ou communicate with carefully!
Because they do not pay some use it as a free chat site this i know because a few gils have actually told me!
But i feel the site itself is as good as any other although there is 1 problem which i have pointed out to customer service
When in a chat and it becomes an in depth discussion and yes some girls there are smart then the chat window closes without warning which gives the girl the impression you have just disappeared without a trace so i have suggested a credit counter in the chat or a warning of low credits so you can either get more credits or say bye properly to the girl
Unlike many other sites the cuxtomer service listen so if you have a problem they will do their best to rectify it but unless you tell them they don't know so if you have a problem and they do not deal with it then moan)))))
Hi David, Thank you for your feedback. We are sorry that you have experienced a technical problem in chat. Do you remember which Customer Service manager did you write to or have you used Contact us form through the site? We have not not had any complaints like that for a very long time. The issue has been fixed long time ago. We checked all customer service e-mails for the last 3 months and there were no messages reporting such a problem. Could you please help us locate your report or forward it to our Customer service tech support via Contact us form on step2love.com We appreciate your cooperation and help.
The prices of the services are too high. Most of the other sites let you read letters for free and don't charge as much to see photos and videos.
Hello dear Edward, thank you for your review, tell me please how can i help you? For example i would love to rpovide and FREE gold membership for you and then you will get 33% discount on the main site services for free, would you like that? Regards, Elena
Terrible. One, it would not take my credit cards for some reason (though use them on other sites all time.) Two, phone # they post is disconnected. Three, when I contact someone chat, they say I would get an emailed response in the next day. It's been two days and nothing.
Thank you very much for your feedback. We are sorry that you had a bad experience. The phone number listed on the site works now. And all our customer support representatives usually reply promptly within 24-48 hours. We have a variety of payment systems on the site for you to choose from even if one has not worked for some reason. But most importantly, please do not hesitate to send a second letter and chat with a Customer support if you did not receive a satisfactory answer the first time. We believe in addressing every single concern and complaint of our customers and we stand behind it.
European women seeking lifelong partners. Step2Love stands out for its advanced, state-of-the-art communication tools, offering an unparalleled experience where members can connect deeply through video, voice, instant messages, and letters — however their heart desires.
Our comprehensive suite of services caters to every aspect of relationship building, from personalized introductions supported by skilled interpreters and translators to complete travel arrangements and logistics. Step2Love is also committed to ongoing relationship success, with stories of happy couples and committed relationships worldwide. We go beyond online dating by offering wedding planning services both in Ukraine and internationally, providing seamless, round-the-clock support to ensure every interaction is exceptional.
With a streamlined, user-friendly site design and a fully customized approach to each customer, Step2Love is setting a new standard in international dating, delivering connection, quality, and an unmatched path to lasting love.
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- London, MD, United Kingdom
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Business Highlights
- Advanced Chat and Video Stream Service
- Only Verified Profiles of All Ladies
- 24/7 Customer and Match Making Support
Business History
Our team is passionately working on bringing our amazing singles together. The mission of our company is to reduce the number of single, lonely hearts and increase the number of happy, loving and beloved couples times 2 by year 2025! Now we can proudly say that Step2Love team members are called happiness makers. And we really love what we do!
We are taking this mission very seriously. Last year, in 2024, we renewed the design of the site, introduced the mobile app and made our site compatible with all gadgets. We added new exciting services thanks to our loyal customers and their dream sharing with us.
It became a tradition to add new services every year by listening to our customers how to optimize their search for a life partner on our site. Who could be more equipped and know better how to improve our services than our beloved customers? Our collaboration with our customers and ability to be flexible and innovative - is what sets us apart. It is an honor and our privilege to serve our customers. It is reflected in our sincere commitment to a unique, personable and heart based approach to modern matchmaking and dedication to turning a life partner search into a fun and uplifting experience.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you very much for your honest feedback. We listen to our clients and just recently added many new ladies in their 50's and older. Sufficient is to say, they are extremely popular and more and more ladies who are in their 50's are joining the site. Please come back and check them out. We think you will be truly impressed with their inner and outer beauty..