StockX

This company is a scam. They cheated my 13-year-old son out of $167.11 do not use this company. They charge 15% verification fees and allow minors to get on their site.
Terrible, terrible terrible company.

I'm not sure who's running their authentication process, but was told shoes I bought directly from Nike were not real. Don't waste your time. There's plenty of other places to resell.

This is a scam site selling me a pre-owned, defective shoes
1. Having multiple visible oily stains on the shoes,
2. Having Dust, dirt and sticky objects at the bottom of the shoes,
3. Glue overflow on a shoe,
4. Scratch and black stains/mark on the shoes

While the customer service claimed the shoes are new and in a proper condition. When i ask them, how they define the proper condition and if they have a SOP to determine a shoe's condition, they stop replying me. Also they refused to refund me too. AVOID AS MUCH AS YOU CAN

I don't mind purchasing from the site - but you can't contact seller - ever. I hate it when you put a bid in, and the seller discounts his new lowest ask by a buck. That just makes me want to delete my bid which I have in many cases. The one good thing is authenticity is checked so you can be sure they are authentic - but the fees they charge are ridiculous - so plan on paying much more than your bid.

I recently bought shoes in this store and was very pleased with the service and quality of the goods. The shoes are comfortable, stylish and match the description. I will definitely buy here again!

5/30/24 I ordered a pair of sneakers from StockX. The shoes were supposed to arrive today, 6/17/24 but instead, today, I received an email stating they were refunding my money because there was an issue with the order. I previously received updates letting me know the seller shipped the shoes to them and they received the shoes. Since I ordered the shoes, they have appreciated on the site by $214, so the price for the same shoe in my size is now $589 (not including shipping and fees). This is the 2nd time I ordered shoes from StockX and they refunded my money instead of sending the shoes I paid for. The 2nd pair of shoes appreciated over $175 while I was waiting on their delivery. In this incident, the seller also shipped the shoes to StockX and StockX received them but refunded my money instead of sending the shoes. I tried to settle the issue with a StockX virtual agent today but all they did was offer me a $20 coupon initially, then they went to a $50 coupon which I declined. The agent told me the seller "was unable to fulfill the order" but I received updates showing StockX had received the shoes from the seller. Doing this one time may be a mistake but multiple times is a pattern. This is very suspicious business practices. Who knows how many other people they have done this to and how often.

I sold two pairs of trainers on StockX, I shipped them together and Stock has cancelled one of the sales, lost the pair of trainers, and have no idea where they are and/or when they'll be returned. Their customer service is utterly useless

The sell defective shoes and will not accept for a refund or exchange. It's not just a little mark, it's both sneakers that look like they got wet and then were dried. The leather is all wavy and the suede is so bad it looks like fur. Pitiful company.

I purchased what I was told to be authentic Nike runners for $430 and they clearly were NOT!
They fell apart completely after 2nd use!

Stock X refuse to refund me!
This is within the 10 day return policy as well!

The photos are very clear that the product is not authentic

Even the shoe color has rubed off!

I will NEVER EVER buy from them again!

I ordered a pair of Jordan 4 Thunder from StockX. I never wore them. I decided to sell. The shoe on StockX it didn't pass its own verification inspection. The only visible marker is from how
The shoe was packaged. So now I will be charged a fee.

When you order, you get a timeline that says the seller has 2 business days after you place the order to ship. I ordered a pair of shoes and they didn't ship in time. Customer service told me that this particular seller needed more time because of "carrier issues where he lives". So we gave it another 7 business days and still nothing. I was refunded and told if I rebought, I would be matched with a different seller. So I did and the exact same thing is happening. I'm being told it's a different seller but also with carrier issues. They won't switch sellers. They won't encourage the seller to ship. They won't refund my money. So…I guess I'll wait another 7 business days to see what happens but by then, it will be two orders, 1 month of waiting and shoes.

I ordered a Hoka Bondi 8 women's shoe.
Listed as Womens 9.5W.
I received a 9.5 medium (B). I have pictures of my invoice and the label and all say Women's 9.5 W.
I was told by Stock X that I received what I ordered, that if I'd read the MEN'S SHOE BUYING GUIDE I'd have realized my mistake.
I wanted to return them but they refused. They are in perfect condition, with their tag still attached.
In what universe does 9.5 W not mean wide? Nowhere was B shown to be the width- only W.
The perky and unhelpful customer service person suggested I resell them on their site (they make a commission and I pay shipping- again) if I was unhappy and can't wear my NOT wide 9.5 W shoes.
Buyer beware!

This is the 3rd time my brand new shoes weren't excepted by stockx when they came from stockx. I no longer want to use their service. I truly think they have incompetent workers who don't take their job seriously. I deleted their app after 7 years of service and over 10 grand in sells.

The fact that you sold me the shoe then when I resell the shoes, it didn't pass? That doesn't make sense to me

I have already made a truckload of orders on this website, and in 9 cases out of 10, I managed to snatch branded shoes by a very tasty price. The model these guys have implemented can be pretty beneficial for customers, the matter is to know when to buy and what to buy.
Shipment was quick, shoes are always packaged well.

I ordered nike dunk low next nature white and black panda.
And I ended up getting the nike dunk retro back and white.
StockX didn't even try to assist me to fix my problem they encourage me to try and resale them on there website.
Referred me to there return policy and gave me a discount code on the next purchase as compensation for receiving the wrong Item.

So I order shoes for Christmas for my son. I'm still fighting between StockX and FedEx. My house is surrounded by cameras, I have no footage of my package being delivered. FedEx snapped a picture of somebody else's garage with the package face down no address present or anything. Both parties denied me a refund or the merchandise. They both closed my claim. This is so unfair, all because FedEx hires thefts. Folks and for their $#*!.! Stop taking people's stuff.

Hi guys! I ordered my shoes on Thursday,the came on Saturday morning! In beautiful box,shoes are just perfect! Highly recommend! Definitely will make more purchase!

I just received my first pair of ultra boost and I got them using stockx. The experience was actually very enjoyable, from having my bid of $90 us dollars being accepted to the constant updates from stockx to finally receiving my shoes a week earlier then they estimated. I would have given five star's but shipping at $30, not showing pricing in Canadian dollars they get 4 star. Thanks stockx.

Coming from someone who doesn't bid to buy items or buy shoes often, I found it a bit tricky at first to navigate the app/site but I managed to figure it out. To be honest, I still don't know exactly how it works but I'm glad I was able to get the shoe at lower than ask(?) value.

I paid for additional shipping and it arrived fast. Shoes came in a nicely padded package and there was also a tag on the shoe meaning its been verified that it's real. (i cut the tag off in the photo) Overall would recommend others to buy their shoes (or other goods) from this site!

I placed or on Dec. 15th and received on Dec. 22! Kept me up dated by email through verification and shipping process for both pair shoes! Shoes are real and new like ordered. The only issue is I should have went a size or 1/2 size down. Will definitely order again

Took bookoo longer than expected. But all -n- all they came and I love em! Thank you!
Plan on still shopping with y'all big boss man shoe dudes in thee future.
Would be super pimp player smooth if y'all throw me a bone "coupon/discount" type of thing. I would definitely appreciate it. I've got 7 or 8 shoes so far from y'all and plan on scooping more too. Just a idea. Thanks n duces

If there was any other platform where I could buy and sell sneakers with as much ease I would never use StockX again. Their fee structure is absolutely ridiculous and borders on predatory. Whether I'm losing $40 on a sale or adding $40 to a purchase, there's many times I have changed my mind while looking at the financial breakdown. I understand that businesses need to fund themselves but if there's a potential that I'm buying replicas instead of authentic originals from a site, maybe chill out out the fees then.

Everything was exceptional but I noticed about 2 inches of glue missing from the upper left side of the shoe. The will get worn out faster due to this. Shoes are authentic and maybe it was a simple error. I'm overall satisfied and have purchased a second pair. Thanks guys