StudyPool has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
website thubmnail of StudyPool

StudyPool

How would you rate StudyPool?
grey star
grey star
grey star
grey star
grey star
Pakistan
1 review
1 helpful vote
Follow Laraib H.
Unfollow Laraib H.
Send Message
Share Review
Report Review

After spending hours into completing the application process, I was emailed by them that they have "excess of tutors" and a rejection followed. Why would you want to keep application portal open despite having abundant tutors. Totally, a waste of time it seems.

Date of experience: August 24, 2021
Kenya
1 review
0 helpful votes
Follow Sammie B.
Unfollow Sammie B.
Send Message
Share Review
Report Review

Great Site
March 26, 2022

This is one of the best sites to get all your academic help since the tutors are professional and experienced in their work. I love how they handle their clients. Everything is as advertised. You should really check it out!

Date of experience: March 25, 2022
Honduras
1 review
0 helpful votes
Follow Jorge M.
Unfollow Jorge M.
Send Message
Share Review
Report Review

Easy sign up
February 16, 2022

As mentioned in their website, you can easily become a tutor. Have made this hobby a part time job. My application took like 3 hours to get approved. Support will help you and assign some jobs as a first starter, which is very motivating!

Date of experience: February 15, 2022
Indiana
1 review
0 helpful votes
Follow Uduehi O.
Unfollow Uduehi O.
Send Message
Share Review
Report Review

Studypool is one of the best online help website where you get all your money's worth. It connects students/clients to seasoned and experienced tutors.

It's been around for a while and has maintained the highest level of quality by creating an environment of high transparency and professionalism.

Highly recommended.

Date of experience: November 21, 2018
California
1 review
0 helpful votes
Follow Christina R.
Unfollow Christina R.
Send Message
Share Review
Report Review

Really good service
December 13, 2020

Studypool has been really good! The fact that there is great plethora of tutors from all around the world makes finding efficient help quick and easy. Depending on where the tutor comes from, her o she will excel from tutoring a particular subject.

Date of experience: December 12, 2020
Kenya
1 review
0 helpful votes
Follow Antony N.
Unfollow Antony N.
Send Message
Share Review
Report Review

While working at the comfort of your house, one can make a good amount of money. Besides, SP moderators are lenient to both students and tutors. They are also fair when it comes to judgement on refunds.

Date of experience: January 23, 2022
Bangladesh
1 review
10 helpful votes
Follow Micheal J.
Unfollow Micheal J.
Send Message
Share Review
Report Review

A great place to work!
October 11, 2020
Updated review

I am very much happy with its results, Studypool has turned out to be one of the greatest tutoring platforms for tutoring and to grow with each job. Whenever you have an issue with a particular task, customer service usually responds under 10 minutes. I haven´t had issues with the deadlines, and the payment comes just as how they describe it under their policies.

Date of experience: October 10, 2020

A great place to work!
September 27, 2020
Previous review

I am very much happy with its results, Studypool has turned out to be one of the greatest tutoring platforms for tutoring and to grow with each job. Whenever you have an issue with a particular task, customer service usually responds under 10 minutes. I haven´t had issues with the deadlines, and the payment comes just as how they describe it under their policies. Type a message

Date of experience: September 25, 2020
India
1 review
0 helpful votes
Follow Akash J.
Unfollow Akash J.
Send Message
Share Review
Report Review

Charted accountant
October 7, 2023

Charted accountant is very well this is very profitable for our life and but course of charted accountant is very tough because account subject is very hard and we need all knowledge or education about accounts

Date of experience: July 28, 2023
North Carolina
1 review
3 helpful votes
Follow Lisa L.
Unfollow Lisa L.
Send Message
Share Review
Report Review

Sign up process a nightmare for tutors
March 31, 2022

They make you write 3 papers just to tell you your application is rejected because of to many hired tutors already. Then they keep your work and use it.
If you are not hiring, don't put people through the entire application process, its common sense.

Date of experience: March 31, 2022
California
1 review
0 helpful votes
Follow Tammy K.
Unfollow Tammy K.
Send Message
Share Review
Report Review

The pathway I took on the site made it seem that I was purchasing 10 documents to unlock. It was a subscription. I tried the phone number on my bank statement which is out of service. Chat support is rude and does not address what I am saying, just gives stock answers. No way to complain up the ladder. I only list $40, but their customer support answers with blanket statements and does not consider the fact that their site could possibly be misleading when I requested they look into it at least. I am not sure about the tutoring service, but the "Notebook" documents are dated and average at best. So, I ended up paying $60 to view an outdated, below average AP essay in order to better assist my teen in writing AP essays. It was not helpful, and the customer support chat is useless.

Date of experience: January 20, 2023
Kenya
1 review
2 helpful votes
Follow Frary J.
Unfollow Frary J.
Send Message
Share Review
Report Review

Scam
December 18, 2018

New tutors are easily scammed. You lose your money during withdrawals and might never get your account balance in case of banning. Also banning is easy, since studypool only listens to clients. Unlike better sites like essay-shark, studypool only has interests with clients(the money side). Support team may even take 4 days to respond. BE WARNED

Date of experience: December 18, 2018
Indiana
1 review
16 helpful votes
Follow Dani K.
Unfollow Dani K.
Send Message
Share Review
Report Review

Be careful when applying. If you don't fit their ideal look (code: race), they'll reject you and call it "plagiarism". Learn from my mistake—after spending several hours composing three 100% ORIGINAL articles required in the application, plus handing over all my personal info, including my license photo, they held me in suspense days after the promised "12 hours" only to reject me. After that, I did my due diligence and discovered dozens of similar complaints about this particular tutor site. There are several others out there, so take my advice and skip this one, for they'll be exposed and out of business soon.

Date of experience: April 29, 2021
New York
1 review
0 helpful votes
Follow Jennifer O.
Unfollow Jennifer O.
Send Message
Share Review
Report Review

Glad I came across Studypool, thankful for not making me have to deal with shady online tutors anymore. I've had pretty bad experiences in the past but I finally found a legit site to get help with my homework.

Date of experience: April 7, 2019
Kenya
1 review
13 helpful votes
Follow Bob O.
Unfollow Bob O.
Send Message
Share Review
Report Review

They never care about Tutors at all. Any appeal by a student is approved almost automatically. Am among the first tutors at Studypool and still working with them but men, they are the worst ever. I've worked with other sites in the past but I should say Studypool has the most incompetent support team. They always favor students (where the money is). Their response is pathetic. They respond once or twice after you wait a couple of minutes but will ignore you completely there after. Over 70% of the work I've done is from repeat customers but to Studypool am as good as a new tutor. First chance I get in another site, I'll be gone. Honestly, it is frustrating.

Date of experience: March 25, 2019
Philippines
1 review
2 helpful votes
Follow Bob G.
Unfollow Bob G.
Send Message
Share Review
Report Review

Bad customer support that does not mind the tutors. They are always more concerned about the students. They take too long to respond to issues and they recently suspended my account even though I have been working with them for some time now!

Date of experience: July 14, 2019
Netherlands
1 review
0 helpful votes
Follow David K.
Unfollow David K.
Send Message
Share Review
Report Review

Studypool.com ensures only qualified tutors by conducting thorough monthly evaluations. I think this is an excellent idea because during these evaluations studypol.com can promote/reward tutors who have performed well or demote those whose quality has degraded. These reviews have been my motivation throughout my working journey with studypool.com. Reviews ensure students get the bet tutoring services

Date of experience: August 23, 2021
TT
1 review
31 helpful votes
Follow Anisha D.
Unfollow Anisha D.
Send Message
Share Review
Report Review

Fake applications
September 6, 2020

I applied to be a tutor and was accepted overnight. Then they asked me to do a knowledge quiz. I answered 3 science (mostly medical) based questions. I submitted 3 academic papers written with reliable sources such as many highly respected medical journals. The grammar and punctuation was flawless and the information was accurate. But it would seem many doctors and surgeons holding both an MD and a PhD are below the standard of Studypool. This leads to two assumptions: either applications are fake, or they are rejecting applicants at random. Please, explain.

Date of experience: September 6, 2020
New York
2 reviews
3 helpful votes
Follow Pavla F.
Unfollow Pavla F.
Send Message
Share Review
Report Review

Wish they had video
July 16, 2019

I started using studypool after my friend sent me a referral code for $10. Id give 5 stars because the tutors are all really nice and helpful. I just wish they had a way to video chat with the tutors because that would probably make it easier to explain things sometime.

Date of experience: July 16, 2019
Florida
1 review
1 helpful vote
Follow Trenda T.
Unfollow Trenda T.
Send Message
Share Review
Report Review

I bought the 9.85 uick Question monthly package. Most of the tutors on this website are trash. They don't show their work, they give bogus answers, etc. You can give a low rating, which is supposed to prompt a "review" by Studypool, but they never do the reviews, take forever, and then your monthly subscription ends and they take away all your remaining credits for questions that you have remaining on the account. Do yourself a huge favor and use Chegg instead. Much better quality of tutors. Also, you can actually speak to someone in support, unlike Studypool where the support hides behind a "chat" room and only types to you. Total scam of a company!

Date of experience: October 12, 2021
Argentina
1 review
1 helpful vote
Follow Elías H.
Unfollow Elías H.
Send Message
Share Review
Report Review

As a student of computer science, it is quite difficult to find help online in the fields of programming and web design. Most of the info you may find appears on forums, where the users involved are not qualified or do not know what they are talking about. Lucky enough, in studypool you can see tutor's profiles and check their background. When you find the tutor that works best for you, you can even contact them directly via messenger and start having a chat if you need to before hiring them. If this is the future of finding help online, then I think it's great.

Date of experience: January 22, 2022

Overview

StudyPool has a rating of 2.8 stars from 364 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StudyPool most frequently mention new tutors and poor quality. StudyPool ranks 445th among Tutor sites.

service
98
value
42
shipping
16
returns
24
quality
99
This company does not typically respond to reviews