StudyPool has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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StudyPool

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Kenya
1 review
0 helpful votes
Follow Kriker J.
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I have been a tutor at Studypool for more than three years and to be sincere this is one of the best sites ever used. The customer service is superb.

Date of experience: November 26, 2018
Kenya
1 review
0 helpful votes
Follow Derrick M.
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Definitely, the best platform for anything knowledge. It is community-centric and supportive to students and tutors. Learning has never been easier.

Date of experience: December 18, 2022
California
2 reviews
10 helpful votes
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Site sucks
January 31, 2016

Half the people on this site are from Nigeria. I used to work in the industry so I know. Don't waste your time. They will also not refund you.

Date of experience: January 31, 2016
Kenya
1 review
5 helpful votes
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Need help
November 4, 2021

Hi, I don't know what's wrong with my account. It says my ability to answer questions is on hold, and I have not seen any warnings regarding my work.

Date of experience: November 3, 2021
1 review
0 helpful votes
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It's the fastest tutoring help you can get. I've tried other sites like chegg and coursehero and there's no comparison.

Date of experience: April 28, 2019
1 review
0 helpful votes
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I didn't love the first few tutors I was assigned on Studypool, but with my third question, it's been grea. I'm glad I gave it one last try!

Date of experience: March 29, 2019
Kenya
1 review
0 helpful votes
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They helped me get a D and they refused to refund my money back. They're telling me about some "policy" I don't understand.

Date of experience: November 7, 2022
California
1 review
0 helpful votes
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Overall good service
December 2, 2020

I liked very much their tutor's service and also their many subjects which one can choose tutoring from.

Date of experience: December 2, 2020
Kenya
1 review
0 helpful votes
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A great online workplace
February 2, 2022

Studypool provides substantial financial growth to freelance tutors. I enjoy the great opportunity I get from this platform.

Date of experience: February 1, 2022
Kenya
2 reviews
14 helpful votes
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Payment withdrawal
April 16, 2018

I have been trying to reach the team foe 40 days now, i made a payment withdrawal and up to now there is no credit in my account. Kindly stay away.

Date of experience: April 16, 2018
GB
2 reviews
5 helpful votes
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The tutor i worked with was great but i reached out to customer service about a payment issue and they never got back to me.

Date of experience: May 6, 2019
Kenya
1 review
11 helpful votes
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TOTAL SCAMMERS
February 26, 2020

I have been working with the site as a tutor for close to two years now and they just banned my account without giving me a legitimate reason. To add salt to the injury they withheld the money I had done for previous jobs close to $150/=. In my years of working with the site, I noticed that the site is opted for by rude and underpaying students mostly. To get to a top tutor level is hard but this can be thrown down the drain by one rude and lying student who's out to scam you after delivering quality work. The review team is highly biased and will always place their judgment to favor students for revenue purposes. As a computer science tutor I wrote code more for different students, commented and even attached videos and screenshots of the running code and the student filed for a refund request. Surprisingly, the request was granted and I was suspended loosing my top tutor badge. The site exploits tutors into working for rude clients who are out to scam their way to getting quality work for less. STAY AWAY IF YOU CAN! TRY OTHER SITES LIKE FIVER AND UPWORK

Date of experience: February 26, 2020
Jared D. StudyPool Rep
over a year old

Tutors are usually banned because low performance or fraud transactions.

If you feel that your ban was unjustified, please send me an email to jared@sutydpool.com containing your insight and username on this issue. We will give a specific explanation on why a decision was made.

Australia
1 review
0 helpful votes
Follow Sibat T.
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Scam
March 4, 2021

I was asked to take a knowledge quiz after my initial application was accepted. There were 3 questions, and all of them were answered according to the guidelines. One was mathematics and a simple and easy question which was answered correctly. I hold a Masters Degree and I have my own paper published. They rejected my answers and said they were not " up to the standard". I am pretty sure it was rejected by a bot. Anyways, do not bother applying to be a tutor. Its not worth your time.

Date of experience: March 4, 2021
Zimbabwe
1 review
0 helpful votes
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A Great Platform
January 9, 2022

It is a great platform to work on, there is an abundance of work that can be taken up by tutors across a wide range of areas of expertise.

Date of experience: January 9, 2022
Pennsylvania
1 review
1 helpful vote
Follow Mattias S.
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I began tutoring last September (2019) and have been actively doing so since then as my full-time job. I absolutely have loved the experience of getting to help other students progress in their academics. The staff is always working to update and make changes to the site in order to ensure both the students and the tutors are satisfied. Some people complain about the staff being unfair, as you can receive warnings and refunds on work that is deemed unacceptable to studypool standards. In my opinion, I think they work to be as fair as they can, as you should be aware of their standards before making a career out of tutoring on the platform and you should be striving to meet those standards and provide excellent help. In any other job, you are reprimanded or rewarded based on your ability to perform and follow the rules. This should be no different. You are awarded with badges that increase your chance to get approved for more assignments (which are usually higher paying) and as long as you really focus on providing excellent customer service, you will be rewarded with recommendations to receive assignments and make more money. You can work as little or as much as you please as long as you do not neglect the assignments you've agreed to help with. The more you work = the more money you make. Very easy to make a career out of it and make substantial income. Starting out, you should focus on building a reputation by taking the lower paying jobs and working on getting badges and good reviews. Once you are established, then you can start focusing more on income. Take it seriously, and it will be a wonderful experience for you.

Date of experience: April 17, 2020
Jared D. StudyPool Rep
over a year old

Thank you for taking the time to post this. As you said, good quality and taking it seriously, will take you far with our students. We hope you continue bidding so you become an even better tutor!

AE
1 review
0 helpful votes
Follow Waqar A.
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I have made a detailed video explaining their scam in details. Here is the video link:

https://www.youtube.com/watch?v=c3eyz6nxp14

Date of experience: May 4, 2017
India
1 review
0 helpful votes
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Yes
October 7, 2023

It is very good platform and very nice in all the students in very very big thank you thank you forgiveness

Date of experience: June 24, 2023
India
1 review
0 helpful votes
Follow Utsav A.
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One of the best work place because you need to worry about timings no travelling issue. You work for youself at your own rules

Date of experience: May 5, 2020
Jared D. StudyPool Rep
over a year old

That's right! Always, anywhere in the world!

India
1 review
0 helpful votes
Follow Joy S.
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Thanks for choosing us to bring your video to text. We're currently handling a lot of requests and your video is now on our transcription list.

Date of experience: June 27, 2023
GB
1 review
0 helpful votes
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Great Experience
February 11, 2022
Updated review

The site provides an opportunity to stay informed and educated. The work is great and I have learned a lot

Date of experience: February 9, 2022

Good Experience
February 9, 2022
Previous review

The work we do could be equated to learning. Since I started working with Studypool I have learned a lot.

Date of experience: February 9, 2022

Overview

StudyPool has a rating of 2.8 stars from 364 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StudyPool most frequently mention new tutors and poor quality. StudyPool ranks 445th among Tutor sites.

service
98
value
42
shipping
16
returns
24
quality
99
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