StyleWe has a rating of 3.6 stars from 5,152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StyleWe most frequently mention customer service, online boutique, and good quality. StyleWe ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 8 days
First, I would like to acknowledge every time I've email Stylewe, I've received a fairly quick response. Though I don't always agree with the outcome such as receiving only 20% on a purchase so you don't have to return an item. I personally think I should at least receive 40%. I don't know the cost of shipping overseas. I also think the shipping is pretty pricy from the start compared to other companies. Since I love your clothing, they are stylish and made with quality material, I pay the expensive shipping.
StyleWe website uses beautiful, stylish models to promote very fashionable clothing. Mostly reasonable price. Unfortunately, they don't actually carry normal sizes for the majority of clothing items available for sale. So far, I'm 1 for 6 getting a desired item delivered. Have two orders sitting in the netherworld of being paid and being communicated that the 3 -week delivery notice actually means "Pre-Sale" and once they receive the item, it will be another 3 weeks. In the meantime, they have my $$ via credit card for months. Three other items are available in sizes like XXL. For S or M its an "Arrival Notice" customer relationship scheme, which never comes - after 12 months, 6 months and 4 months respectively - all the while StyleWe continues to show these items on my account and in targeted advertising to my browsers. Very bizarre. I can't imagine nor have I ever seen a credible fashion brand manage their website and sales inventory in this manner.
Before I was skeptical of ordering from this boutique on the web. I had a chance. And it was worth every penny. Although the clothes are reasonably priced, the quality they offer is amazing. Sometimes though there is a delay in shipping. So you have to be patient, but the customer service is very friendly and helpful.
Is there an option for ZERO stars? This is clearly not a legitimate company. After placing our order in mid-February, they strung us along in a series of grammatically poor customer service emails before claiming the items are no longer available. 2 weeks before my daughter's event. They have an option for expedited shipments which is a complete scam. I'm now convinced the entire company is clearly a scam. I should have read the countless negative reviews before falling victim to their pretty clickbait. SCAM!
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The customer service was outstanding. Your dedication to quality makes me want to keep shopping at this online boutique! The range of dresses is impressive. I had the best experience with my order, I will be eternally trusted.
It is very easy to browse the online store and find what I want, as well as to know what clothes are actually in stock. Wide variety of options available, especially for the larger sizes, which is VERY useful, plus free returns and exchanges. Helpful staff at all hours of the day or night also via email!
It took a few weeks to arrive but the quality of the dress was really nice- better than expected. The fabric is high quality and the workmanship very high end. You need to order a size up from your normal size - look at the size chart. The clothes are cut smaller than American clothes. I may have gotten lucky or it was this particular designer I received - but either way. I will order again. And actually already have picked two more dresses. I think that you have to choose wisely and look closely at the materials used. I am very pleased.
Dear Nancy,
Thanks for your feedback and we will keep working hard on improving our products and service! Looking forward to your next purchase! We would be greatly appreciated if you can share our website to your friends.
Have a wonderful day!
There are many off-shore asian type websites out there offering clothing for a small price and I've experienced a few of them. Stylewe is not one of them. This site offers high quality items. I ordered 2 items- had to return 1 as the XL shirt was about a size USA 6 maximum. But the blouse- excellent quality, excellent quality of the box, presentation, receipt inside the folder- it was literally equal to Gilt and Neiman's quality. Love that it gives a way for these indy designers to showcase their goods and get exposure. My only advise to the USA/British customer is as usual, watch sizing. But fabric, seams and quality of items is way above what I expected.
I am a mature woman who carefully reads reviews before purchasing on line. I saw a silk skirt on Stylewe that caught my eye. After reading several positive reviews, I decided to take a chance.
The service was fast (less than a week, delivered by DHL) and the product is beautiful! I don't know who writes the negative reviews about this site, but I will definitely be purchasing from them again.
Every woman needs to have a little black dress in her wardrobe. However, normal black clothes can get boring, and that is why i should go for this Asymmetrical Sleeveless Mini Dress. In addition, it really helps that this dress is super elegant and lovely. The floral prints are something, which never goes out of fashion and this dress with its beautiful floral prints look terrific. Quality silk fabrics are using for superb finishing, and i can certainly wear it confidently at parties and for my date.
Ordered a hoodie. Waited for 1.5 month to arrive... Well when I opened package I saw a piece of garbage that do not even looks anywhere close to pics on site. That hoodie was so bad that if had say something about it without using foul language I would say nothing. 70$ just burned... and watched comments i have no hope for refund... ( attaching on site photo and real life photo)
Tip for consumers:
Never to use stylewe.com
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Hi Vlad
For the return:
Sorry that you are not satisfied with the item(s).
Purchase (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.
Kindly please log in your account on our website and go to You - My Orders.
There is "View Order, Return/Exchange " option in the specific order. You need click it to submit the return/exchange request and will get authorization from us by email with a label with our return address.
You can check the return policy here https://www.stylewe.com/information/information?information_id=9
FYI: Item(s) must NOT be returned to the address on the package you received. We will send a label with our designated return address by
Email after you submit the return/exchange request online. We do not accept returned item(s) that were sent back by you directly without our authorization and no refund will be issued if customers don't act accordingly.
Best regards,
StyleWe
Addendum to earlier review: They said they would issue a refund within a certain time frame and they did, to their credit - they are in China, after all, so it did take somewhat longer that usual. There must have been some element of truth to what I said, about them not having items in stock when they take your money - nor do they know where or how or by when they will get the items - or they would not have acquiesced so easily, I think. But, while I see others posting here of sarcasm by the company's customer service reps, that was not my experience. I'd say they were tolerating me, knowing that parts of their business need a major overhaul. And they were polite and did reply within 24 hours to all my emails. So in fairness, I am posting this update. I have my money back. I wish the best of luck to others who order from this company.
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Sorry, there are many orders file up recently that might end up a bit delay for the processing of orders. Sorry we can not send the items out. We have issued refund.We have over 100 new dresses online. Our flash sale starts at noon ET everyday features different designers fashion. We hope to see you again at StyleWe.
Stylewe is brilliant in saying things like "Thanks for your patience," which I imagine is a sentence they are very accustomed to writing. An order I placed 2 weeks ago still has not shipped. I suspect this company throws pictures of attractive clothing up online, lures in a customer, has the audacity to take money even though it doesn't have the items in stock, and then scrambles to find a vendor to fill the order. If the vendor has the particular item, great, you get it on time. If not, you wait... and wait... and wait. It has been 2 weeks since I placed my order - I bought a kantha quilt from India off of Etsy that came in 8 days - you telling me you can't get me a pair of shoes in 2 weeks? What are they doing, cobbling them by hand in the Himalayas? Maybe, MAYBE I can be somewhat understanding about the dress, but waiting 2 weeks for shoes that haven't even been shipped yet and then receiving an email that they're still working on the order? NO. No, no, no. I told them that I expected the remaining 2 items in my order to be shipped by today, May 4 - I didn't think 2 weeks was an unreasonable amount of time to expect something to be shipped. They still haven't shipped. I have just fired off an email canceling the order. If I receive another response that says, "Thanks for your patience," I'll be back. So my advice to anyone is: Don't be lured by the pretty styles. This company is highly suspect, in my opinion - the sizes are all over the map and the one dress I did receive is flea market value - not worth the amount of money I paid for it. The cost was $49 - it's worth about $12.99. It was billed as linen - it's not linen - it's cheap, paper-thin fabric. It came with a jacket that is sort of linen, but certainly not quality enough to warrant the price. I won't return it because, can you imagine the hassle I would go through if I can't even get a pair of shoes shipped in 2 weeks - I mean, could you imagine what it would be like to have to return an item? Not worth it. And you know what? That's what they count on.
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I must say that this website is one of the best clothes I have ever ordered. I have never had such an easy and stress-free experience in online trading. The best by far was their customer support, who was available to answer all my questions regarding the sweater itself and the shipping methods they had available were extremely good. If you have any doubts regarding the quality products of this one, just get them off your mind and feel free to order here. There was a very simple process from the moment I paid for the item to the moment I received it. Overall, I got exactly what I was looking for. I will be back soon in the future to buy more clothes. Highly recommended for all girls.
Absolutely horrible! Horrible quality but worse than that terrible customer service! If something didn't fit or if you just didn't like it and you want to return it they send you an onerous email making it sound like you could pay a fortune in shipping and customs just to send it back to them. They offer you 15% of the cost of your item in cash instead of returning the item. Given that the items are fairly cheap that could be two or three dollars. I will never buy from them again. What really worries me now is that they said they are sending me an item I didn't order! Does this mean they can just keep sending me items because they have my credit card information? How do I stop them?
Tip for consumers:
Return policy
Products used:
Blouses
Hi I ordered a beautiful dress from StyleWe. I think their designs are very unique and beautiful. The dress seemed well made and pretty fabric. I returned it because it was about two sizes too small. I believe all of their sizes are too small for sizes that Americans are used to. You will have to order accordingly or pay attention to their size chart. So a 12 is really an 8, etc. Their customer service was excellent, prompt reply and refund. I would order again but I don't think they have sizes that fit me, I am an XL.
I ordered a dress from StyleWe, and then read reviews that said if an item doesn't fit, I would be responsible for paying the shipping back to China (very expensive). The website does NOT say this. In addition, negative reviews and scam alerts on this company lead me to not want to proceed with my order. I have emailed the company to ask that my order be cancelled, but I've also read reviews that say the company does not reply to emails. I'm hoping that this review will result in my order being cancelled, so that I can get a refund and avoid a headache with this company.
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I purchased over 3,000 in clothing just find out none of the outfit fits. Their measurements are so far off. I spent another 1300 dollars returning the items just for the to say had not received the items. I checked with customs and was that a representative had come check for the return but refuse to get. I will never deal with these lowlife scammers again. They will not answer the phone once they recognize your number.
T
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We have double checked the warehouse.
We did not received the package, so we can not issue you refund.
If you still keep the return receipt, can you take a photo and send it to us?
Pls send to services@stylewe.com.
If there are any issues with your order, we will notify you through email.
I wish there was more to add but there isn't. I now have to go through the process of trying to get them to return my money but it would seem that their business model is based on selling cheap crap with a misleading website and not doing refunds. In my case the goods are not dispatched yet after a month but they won't answer my emails. I really wish I had read the reviews (the real ones) before I ordered. I don't imagine I will see my money back but I do intend to report them to the authorities,
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Per checking, your order has been shipped by DHL.
Tracking number is 2061176611
You can trace the package on DHL website: http://www.dhl.com/en.html
If you do not want the order, pls submit the return request after you have received the order.
Purchase (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.
You can check the return policy here :https://www.stylewe.com/information/information?information_id=9
If you run into any issues, feel free to contact us at any time.
I am delighted with this online boutique, the courier company had delivered my package to someone else. I sent him an email and without putting any problem directly, I have made a subscription in my client's space to reorder. They are wonderful! This says a lot about the excellent service.
I wish I had read the reviews before I bought. I ordered two things. They came on time but did not look anything like the pictures. The material was different, some parts were cut too big, some too small. I asked to return for a refund and in order to get a refund you have to pay a ridiculous amount to ship it back to China. (Which is something they hide from you) Save your money, go elsewhere.
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We have already sent you return lable.
Pls check your email carefully. If you run into any issues, please feel free to drop an email to us and we will get back to you ASAP.
Best regards,
StyleWe
I sincerely appreciate your website where I have bought most of my clothes, the best advice is that if you buy something like a tight dress or a shirt with straight bands, it is better to order a larger size, so that everything is more fluid or can be fixed.
Stylewe.com is one of my favorite websites to shop for clothes online! My mother introduced me to this website. Im really impressed with their variety and fresh designer looks. So far I ordered 4 things from stylewe.com and when they arrived they were exactly what I wanted. My orders were on time and I never had any issues with the clothes. I kept all four pieces. I also want to mention the high quality of the clothes. The seams and stitching are straight, even and precise. This clothe just fits right! The whole ordering process was seamless from start to finish.
I tried several other websites to buy clothe and it was a real headache. And the goods were not even close to being up to my standards.
Stylewe.com is the real deal! Thank you, Im a customer forever!
I bought a dress for $104 from them and it looked pretty cheaply made. I returned it using their shipping label. I asked my husband to insure it and he was in a rush, so he didn't. They say they never received it. I'm sure it's sitting there, perhaps in the wrong department, but they refuse to give me a refund. I would never use this company again as there was no cooperation, no "let me look for it" and no "we'll see what we can do to make you a happy customer?" I wish there was a place for no stars, because that is what they deserve. By the way, I have never, ever posted a bad review before.
Tip for consumers:
Don't use them!
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After you have returned, we are expecting the return tracking number or a copy of the return receipt.
Then we will make a full refund to your original payment method. Pls do not leave return the package witohout notify us by email.
For your order, we have already issue store credit back to your account to end your case, pls check your account.
If you encouner any issues with the check with your credit, pls feel free to contact us for help.
Hope you have a wonderful shopping experience with us.
My wife purchased a medium coat and after waiting several weeks, received an XL coat that also had a pull in the material in the back. Here is where the fun begins. Stylewe does not have a USA presence and they are located in China. You are directed to a website for an exchange or return and then you are promised an email with further instructions. Guess what: No further instructions. We have tried 3 times and cannot get further instructions. I suspect we will be offered credit and a partial return just as many other reviewers have indicated or we can pay$100 shipping to get it back to China. They really should not be doing business in the US without a warehouse or customer service located here. If there were no stars allowed on the review, we would choose no stars
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear George,
We are sorry you are not satisfied with our return solution. Our main fulfillment center is located in China. Majority of our clothes are shipped from our fulfillment center. So our return center is located in China.
Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a partial refund and keep the item(s)instead of returning the item(s). If there is any sizing issues, you can use this fund to alter the clothes. You can just reply to our email and we will proceed.
To learn more about our store credit policy, please visit
https://www.stylewe.com/information/store-credit-policy
If you still want to return/exchange the package, you can email us for a return label.
As we stated in the return policy, the customers will be responsible for the possible customs fee.
You can check the return policy here: https://www.stylewe.com/information/returns-and-exchanges
Thanks for your patience! Please dont hesitate to email us if you have any questions.
Best regards,
StyleWe
These clothes are horrible! Cheap yes - but the worst quality of fabric, colors and sizes.
Non are true to what you see on line in the images. To make it even worse it all comes from China and took 1 month to arrive. To try and return product is a nightmare - your better off sucking up the loss and donate the clothes! Staying FAR AWAY from this company!
Tip for consumers:
HORRIBLE QUALITY - 1 MONTH FOR DELIVERY - RETURNS ARE A NIGHTMARE
Products used:
NONE!
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry that you are not satisfied with the item(s).
As we checked, you finished the payment for this order on August, 18th, and it was delivered on September, 1st.
It temporarily takes more time to deliver your package(s) due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic.
To improve the product quality and service, may I know which item you want to return?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at services@stylewe.com.
At start, I only ordered Dresses, I was so pleased with what I received. Good quality material, and got my money back straight into my Pay Pal when one of the maxi dress was out of stock. I am just about to place another order after I got an email from them thanking me from being a loyal returning customer and giving me 70% off! I am picking..
Based on my personal experience with this company, I would strongly advise against making any purchases from them. My order took an incredibly long time to arrive, and when it did, I only received part of my order. The quality of the clothing was extremely poor, and I did not receive a refund despite multiple attempts to contact customer service.
To make matters worse, the customer service was conducted by a robot using chat GPT, which only added to the frustration of dealing with this company. The emails I received from the robot were often backward and failed to address my concerns adequately.
Overall, I would not recommend this company to anyone. The lengthy shipping times, poor quality products, and inadequate customer service make it not worth the hassle of trying to do business with them. Save yourself the trouble and look elsewhere for your shopping needs.
Great shirts and sweaters I was advertised and then saw a bunch of ther pieces I love.
Tip for consumers:
Based on my personal experience with this company, I would strongly advise against making any purchases from them. My order took an incredibly long time to arrive, and when it did, I only received part of my order. The quality of the clothing was extremely poor, and I did not receive a refund despite multiple attempts to contact customer service.
To make matters worse, the customer service was conducted by a robot using chat GPT, which only added to the frustration of dealing with this company.
Products used:
Clothing and jewelry
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Sorry for the delay.
Your order has been cancelled and the refund had sent.
We valued your business and we hope that you can have a better shopping experience when shop with us in the future.
If you run into any issues, feel free to drop us an email (services@stylewe.com)and we will get back to you ASAP.
Best Regards,
StyleWe