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StyleWe has a rating of 3.6 stars from 5,152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StyleWe most frequently mention customer service, online boutique, and good quality. StyleWe ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 8 days
49,463 reviews
First, I would like to acknowledge every time I've email Stylewe, I've received a fairly quick response. Though I don't always agree with the outcome such as receiving only 20% on a purchase so you don't have to return an item. I personally think I should at least receive 40%. I don't know the cost of shipping overseas. I also think the shipping is pretty pricy from the start compared to other companies. Since I love your clothing, they are stylish and made with quality material, I pay the expensive shipping.
StyleWe website uses beautiful, stylish models to promote very fashionable clothing. Mostly reasonable price. Unfortunately, they don't actually carry normal sizes for the majority of clothing items available for sale. So far, I'm 1 for 6 getting a desired item delivered. Have two orders sitting in the netherworld of being paid and being communicated that the 3 -week delivery notice actually means "Pre-Sale" and once they receive the item, it will be another 3 weeks. In the meantime, they have my $$ via credit card for months. Three other items are available in sizes like XXL. For S or M its an "Arrival Notice" customer relationship scheme, which never comes - after 12 months, 6 months and 4 months respectively - all the while StyleWe continues to show these items on my account and in targeted advertising to my browsers. Very bizarre. I can't imagine nor have I ever seen a credible fashion brand manage their website and sales inventory in this manner.
I ordered almost $500 in dresses and sweaters. I am 130 pound size 4-6. Was so excited to receive items. They are actually a US 12–14. Very disappointed customer. You also have to pay to return items.
Tip for consumers:
The do not have an actual small or size 6
Products used:
None. Everything was too large
Made of poor material, description and pics are misleading and the sizing was way! Off. I have yet to receive the last item I ordered and paid for?! The last package I received was 5-6 weeks ago and the first was weeks before that. This company is a scam. Please look into any catalog purchases on any website you order from especially the return, exchange, or refund policies. A lot of these webs tell you that your responsibility to return the product to the shipping address. Some are located in places like China. Don't ship anything because you'll end up with nothing.
Tip for consumers:
The pictures and description don't match the items received if you're lucky to receive them. The sizing is crazy. A medium is honestly large enough to fit a 160-180 lb. full figured woman. Do yourself a favor and shop Walmart.
Products used:
Neither the tent.oops I meant shirt or the dress which was very large as well and also made of stiff material that would melt if ironed.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Every day my sister and I wait for emails and see what clothes are available for sale. We regularly buy and save many full retail prices. Christmas, birthdays, anniversary gifts, everyday living items that we buy from here. Good clear photos of items for sale with descriptions, simple method of purchase, add to cart. Amazing notification and communication of when items should be delivered.
I bought several times from this site. The first impression they make is the way they pack the product! But unfortunately delivery takes between 5-6 weeks. In my opinion, this is a very bad service. They should think about better solutions. I also purchased shoes from them, very poor quality. I waited a month to receive these shoes, I could buy the same quality at a cheap shop in town. I am considering giving them one more chance (i am still waiting for my last items) if they will not improve the service unless I will delete the site from the computer there are Million sites for clothing!
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Dalia, sorry that you are not satisfied with the delivery time. Our normal delivery time is 3-5 business days of preparing the orders and 7-12 business days of shipping (2 to 5 for express shipping).
We shipped your order without delay. 4 days after you have placed order, we shipped it out. We helped you checked. You will receive the package very soon.
Scheduled delivery:
Fri 5/04/2018 by end of day
Thanks for your patience! Please don’t hesitate to email us if you have any questions
The abstract knitted long sleeve elegant two pieces midi dress was my first ever stretchy outfit that I purchased online from Stylewe. To be frank am extremely satisfied with the garment, and it is the best outfit to wear during both winter and summer seasons. Being a plus size woman, I like the stretchy part that makes the dress fit perfectly on my body.
I have tried to obtain a phone number to speak directly with a Supervisor about my situation via email via talk on Style website to no avail. Can you provide a phone number for
Me please. My Dad passed away on September 27. My order was received September 22 and none of the items, unfortunately, fit me. Looking to return all for credit. Please help me with this. The email and talk on line said I did not meet the return/exchange policy, which I understand but hoping for an exception due to 24/7 care with death of my Dad. TY - Jeanne
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry for all the inconvenience.
Per your concern, I just checked and noticed your order has already expired for return/exchange. Items can be returned or exchanged within 30 days from the delivered date.
Pls check the bellow link for more details of our return / exchange policy here:
https://www.stylewe.com/information/information?information_id=9
Hope for your understanding. You are kindly suggested to submit return/exchange request as soon as you get the item next time.
We have over 100 new dresses online and our flash sale starts at noon ET everyday features different designers fashion.
We hope to see you again at StyleWe.
Always a great experience!. I love shopping with this website. I never had a problem and the clothes are always so cute and very affordable. I can understand why many of the other reviewers are upset about the returns because I was a bit discouraged at first when I read that, but I decided to take a chance and don't regret it once! You just have to decide if it is suitable for you before buying
From the initial order, I was very impressed that they kept me up to date every step of the way, I received an email from one of the girls confirming that my order was already delivered, what a service!
I loved the fast delivery and the excellent packaging too.
It makes me feel good to know that there are still online retailers who care so much about their customers!
Silly me. I thought the return shipping would be similar to what they charged to ship it here. Imagine my surprise when i found the shipping back to china was $23! (half the cost of the pants).
So... unless you are SUPER POSITIVE absolutely you're not going to want to return, I'd say do yourself a favor a shop somewhere else.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Sorry that you are not satisfied with the item(s).
We will process the refund in one week after receiving your return package.
FYI: It will take longer time (maybe 1 to 2 weeks depending on which CC company is) to process the refund for the bank if your original payment method is credit card.
Pants arrived after a month.
"one size fits all" if you're a size 2 or 4.
Can't find my order to even request a return label.
Who needs this kind of aggravation?
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
This website is a great facilitator of a variety of clothing styles. The quality is good in and of itself, so it's really about getting what you pay for. My orders have always arrived on time and I have never had a problem with them. It is also incredibly affordable. Highly recommended.
I have made two purchases online here I have not found any problem. Both items (a pair of sandals and a business style dress) were as described and arrived on time. It is cheap but without losing quality, so I am happy to recommend it.
So far, I haven't had a concern. This site is new to me; I'm not sure what to expect of the product. When I receive my item, my first impression will let me know if I should continue to order items. I actually forgot to use my $5.00 off coupon. Would you/Could you apply it on this selection?
Something on your advertisement always catches my eye. I'm deciding to try your products.
It has been 4 weeks my package still not arrive yet!
There is not customer service number to call.
Awfully bad experience.
It's June I still don't receive the dress, neither a refund, spent hours and hours trying to get hold of them, I would give their customer service a negative rating if there is such an option!
Sorry for the late reply. Upon checking, the parcel was failed to deliver due to the Addressee Unknown.The tracking number is 9374869903500852772538, via USPS.And now the parcel was returned to the US warehouse in NJ. Could you pls contact the USPS to check for you?
I recently purchased a few dresses from Stylewe and was so impressed! They fit true to size and are made of outstanding quality fabric and design. I saved hundreds of dollars. In addition, the delivery was super fast. This is my new go to spot!
I ordered two dresses from StyleWe and ultimately decided they didn't fit as I wanted. Identifying a return address is impossible - and now I see why. After reading the other reviews, I have no desire to send the products back to China. Are you kidding me?!?! This is ridiculous! I will not purchase another item from this company.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We are sorry you`re not satisfied with your purchase and our service. But as I checked you are our member, you don`t need to return the items to China.
We have offered you the US address to return the item, you can log in your email account to find the US return address.
We promise we`ll take care of your return issue, if you could help us to remove this negative review, we`d be much appreciated.
I have been trying to get information about ordering a dress from StyleWe for about a month. In looking over the reviews on sitejabber it is clear some if not most of the positive reviews were not written by real customers, most of them contain critical errors in language or context. They seem company written and fake. I wish my experience was better... I like some of the items in their lineup... I just do not trust the company. Also, the sister company, LinkShe, seems about the same.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Susan, can you email us your order number so that we can help you with your order?
I am delighted with my recent purchase from this online store: the boots are made in an absolutely beautiful and very dignified way! But above all, I was impressed by the ease of the entire process. The personal touch of the website is highly appreciated!
I keep coming back... I am in love with all your outfits and I get compliments every time I buy something nice with this boutique. Right now, over the past 2 weeks, I have bought 7 amazing outfits that I need. Delivery is fast, clothes are HOT and I can't wait to use the rest of my orders.
I've asked 7 times for a return address so I might return my purchase for credit. Everything must be done via email: no phone number. I get an email stating they'll get back to me within 24 hours. Good thing I'm not holding my breath.
Dear Nancy G,
I see you have already submitted the request, we will reply you ASAP.
As many people have said here, the products are sized smaller than clothes in the US; Look under "Product Details' to check your measurements for each item you want, and you should be all set. I made the mistake of just ordering the same size I fit into in US stores, and had to make an exchange for a larger size.
The exchange went smoothly, they responded to my emails promptly, it was one of the best customer service experiences I've had with an online company. The dress I got looks as advertised, and is very cute. So I had a good experience with this company so far.
Being an avid online shopper, I was delighted to find this site that not only offers great prices, but clothes that are not the norm. I bought golf clothes for myself and my daughter and have been getting compliments every time. I must say that the quality is also excellent. I have not had problems with shipping costs. My packages arrive in good condition and on time. I will continue shopping with this site. It's way up there with my favorites now.
It is impossible to return items. The print is so small on the label that 4 of us have failed to read it despite a magnifying glass. Poor quality fabric and odd fit complete the terrible problems. This site is in China and there is no phone.
After using SiteJabber, the company has sent me a larger label. I shall keep you posted about whether the money is returned to me.
Hi Hannah, sorry for the inconvenience. But it seems other customers do not have this kind of trouble to read the label. But we will address your issue to our superior and get improve.
We have receive the email of the return tracking number, refund will be issued in 3 business days, thank you so much for your cooperation with us to settle the matter.
It took about 3 weeks to get my order. They don't disclose the merchandise comes from China. The skirt set was 4 sizes to small, even though I ordered an XL, not to mention shabbily constructed (seams not even) I then had to bear the expense of shipping it back to a site here in the US, even though the error was clearly on the company's side. I believe this company has individuals/employees putting in good reviews in an effort to balance out the bad ones.
Tip for consumers:
Save your money!!
Dear Gisele R.
Sorry to hear that you are not satisfied with our product, you are welcome to return it to out U.S. return address~ We have already sent you return instructions. Pls email us a return proof for a fast refund.
I have ordered Jade & Cloud midi dress for my girlfriend from stylewe. And it got delivered before the actual date of delivery. Service was up to the mark. She loved the dress.
Thank you stylewe. We ll use it again.
Everything I ordered came after 2 weeks. There were no missing parts and the stuff I ordered (various dresses and coats) are really good and fit me. Talked once with customer support to ask several questions about my order and they were helpful. Cool website that I frequently visit and will buy more stuff from.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Sorry for any inconvenience caused.
Size of items from different designers differ. You need to check the garment measurements in size guide and compare them with your clothing's measurements when choosing size. They are true measurements.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at services@stylewe.com or by 24/7 chat online.
Stay safe and have a good day!