StyleWe has a rating of 3.6 stars from 5,152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StyleWe most frequently mention customer service, online boutique, and good quality. StyleWe ranks 18th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 8 days
First, I would like to acknowledge every time I've email Stylewe, I've received a fairly quick response. Though I don't always agree with the outcome such as receiving only 20% on a purchase so you don't have to return an item. I personally think I should at least receive 40%. I don't know the cost of shipping overseas. I also think the shipping is pretty pricy from the start compared to other companies. Since I love your clothing, they are stylish and made with quality material, I pay the expensive shipping.
StyleWe website uses beautiful, stylish models to promote very fashionable clothing. Mostly reasonable price. Unfortunately, they don't actually carry normal sizes for the majority of clothing items available for sale. So far, I'm 1 for 6 getting a desired item delivered. Have two orders sitting in the netherworld of being paid and being communicated that the 3 -week delivery notice actually means "Pre-Sale" and once they receive the item, it will be another 3 weeks. In the meantime, they have my $$ via credit card for months. Three other items are available in sizes like XXL. For S or M its an "Arrival Notice" customer relationship scheme, which never comes - after 12 months, 6 months and 4 months respectively - all the while StyleWe continues to show these items on my account and in targeted advertising to my browsers. Very bizarre. I can't imagine nor have I ever seen a credible fashion brand manage their website and sales inventory in this manner.
When I picked something from StyleWe, the casual, A-line silhouette with a draw cord in army green color is very attractive and accentuates my appeal. Quick delivery by Stylewe was a shocking experience for me, even though I had no information about the delivery schedule. Kudos to Stylewe!
Hello,
I bought 4 dresses from this website. Wondering that if the materials would be as luxury as the ad-pictures. And when the shipment came, I do love all of the dresses, the fabric, the description are exactly as in the pictures, although I was a little bit confused about sizes. Since they were produced in an Asian country, sizes are one size smaller than US sizes, and ladies in Asian country uses to have smaller shoulders than Westerners. I addressed these issues to Tiffany and she handled it in professional manner and in less than 24 hours, even though the policy said in 48 hours. I am very satisfied with my purchase and will encourage my friends, they are waiting for my purchase's experience and will go for it. I would post my picture with one of the dresses to advertise for Stylewe. Wish your company will be prosperity and huge success. Your hard work will be paid. Again thank you.
So many choices it was difficult to choose. Both dresses fit a little snug in the chest area. Red dress has a very slight stitching imperfection, didn't pay attention I guess but the button closures for my red dress are red faux leather which I did not expect but a good touch. Black dress was more spandex than I thought but still pleased with the style. Overall I am satisfied with my purchase, will purchase something else at a later date.
Chose them days ago. Already knew what I wanted.
You can get 5 stars after your return policy improves. I like your web site but because of your return policy I am scared to order more. I ordered the listed dress on March 7 and I received it on 4/17. I would love to exchange it with different size but it will cost me $$ and not sure how long it takes to receive a new one. Any suggestion?
Like your styles.
I like your stuff but i wished you could improve your return policy. For sure I could order more if it was easier and like other companies with no cost.
As I said I like your stuff
Not only did my package arrive a LOT faster than expected. When I needed to return some items, their customer service team was extremely understanding of my situation and they were very friendly. I just placed my order for my new items, using store credit for my return, I am looking forward to another quick and smooth process.
My experience with this website has always been the best! Beautiful clothes, good quality and incredibly fast shipping! And I've always found the items to be pretty true to size. You really can't go wrong.
This is a great online store! They have the most beautiful clothing line I've seen, great prices, and great delivery times. Highly recommended to all girls and especially those like me who like cool clothes.
It's always a good idea to buy a new sweater when it's a bit cold. I ordered this sweater from this website several weeks ago and I can't help but get compliments on it. Everybody is in love with him. The size is exactly what I expected. The colors match the image: typical fall colors. The ornaments make it even more interesting. Was delivered on time. It is really worth!
The quality of the bathing suits is good considering how inexpensive they are. They looked just like the site picture and only took about 2 weeks to arrive. I would definitely recommend Stylewe to anyone.
The dress I order was to small, I wear small or extra small but clearly sizes run different at this particular company. I request an exchange over three weeks ago. I have made the request four times! I keep receiving an email telling me that in 24 hours I will receive an authorization and return address. Still waiting!
Do not order, size clothing is oversized or too small. I tried to contact them kept asking me to return the item I never received instead of acknowledging it was missing from the original package. Not worth it
Tip for consumers:
Oversized and not all items received. Just go to Marshalls or TJ Maxx better quality
Products used:
Dresses and shirts
I created an order with StyleWe that I never received. I wrote a review on sitejabber, which seemed to be the only way to receive communication from StyleWe. I received the message included in this review from StyleWe the other day.
So you're telling me that I won't receive a full refund until I remove my review on sitejabber? Isn't that illegal? Our 'contract' consisted of me providing money to StyleWe to where StyleWe would provide a good. Well the good was never received, so my money should be returned. Regardless of whether or not there is a review on the internet.
I am now extremely disappointed.
Dear Mina C.
As your order is being returned to sender due to Undeliverable as Addressed, we will issue you a full refund within 3 business days.
So happy. I love this online clothing store, it is my place for every birthday, engagement, formal and wedding, I just bought a birthday dress in rose gold and I am very excited to see how it looks on me because I have always felt nothing but beautiful in it. Articles on the website! I always receive my orders the day they promise!
I bought a dark blue H-line top for the fall. It goes well with almost all kinds of bottom wear, especially with pencil skirts and denim. The quality of the top is also quite excellent. Usually, off shoulder tops don't fit me perfect. They come down from my shoulders, and it was a great concern. But this top is just perfect for me.
Tip for consumers:
Excellent for shopping
Deleted some items since it would not give free shipping. If I have to pay for shipping I will order less. Product descriptions not placed on site. Materials look soft, upon arrival Materials are stiff. Not worth the money.
Liked some of the dresses
I had no trouble navigating the website, and the quality of the products received was excellent! I ordered the wrong size in two weeks where there was a holiday. I had to place an additional order as soon as possible for the correct size so that it arrives on time for the weekend. Fortunately, customer service allowed the original jacket to be refunded once returned (treated as a store credit). I loved the articles!
The delivery of my dress was in the agreed time, even in these difficult times that we live. It's never too late. I arrive in very good condition, without damage. I like shopping for clothes in this online store.
I am very pleased with the Stylewe products! All products I ordered arrived fast and have an impeccable quality.
Beautiful and tasteful pieces. What I like most are the details, the well done finish and the beautiful design.
I would recommend it to friends and will definitely buy again on this site!
Shipping was very fast and the products received exceeded expectations
Hi, when i first started checking out the StyleWe they had amazing items for sale. So, I order I've made at StyleWe came in good condition and fit the exact size. Even when the item was out of stock they helped me get a new item for exchange, and they were willing to work with me. The only thing is shipping is a bit slow, but i understand it's international so who else want a item for a low price.
The Customer Service people at StyleWe were incredibly helpful in returning several items my boss decided were not for her. They walked me through the return process and credited her account within 24 hours of the return being shipped.
Hi Lisa, we have issued full refund on your order already, pls check back your account to confirm it. If you run into any issues, feel free to drop us an email (services@stylewe.com)and we will get back to you ASAP.
The Flag Printed Mini dress arrived quickly and is just as pictured. It fits very well -- just like the photo. The only thing lacking is that the print is slightly less defined and with more gray/no blue, relative the photo. I ordered a medium, based on other reviews, and bearing in mind Chinese design. For reference, I wear a size 2 Black House/White Market and a 0 Ann Taylor. I love the dress, the fit, and the price.
I sent multiple requests to ask for the returning labels and address for returning items, still have not received it. Very slow of responding, it seems they are using an auto responding system on their "Chat" function. Very disappointed.
Upon checking, we have send your email about the return instruction on July 10. Please check your email.
If you run into any issues, feel free to drop us an email ( services@stylewe.com)and we will get back to you ASAP.
This online clothing store made my shopping experience easy, I found the dress design I wanted easily and the ordering process was quick, my delivery too. I received exactly what I ordered, it is definitely great value for money.
I loved the styles shown online and ordered 5 garments. It took about 6 weeks for the
Garments to arrive. What I found was an example of very cheap fabrics poorly made.
All five buttons fell off on one dress which fortunately did not have the buttonholes
Finished so I was able to go over them with my own machine and finish the buttonholes.
One of the blouses has a large grease spot on the sleeve and the front which I am going to try to remove. Buttons are now falling off this blouse! I haven't even worn these pieces. Given the reviews and the information on returns, I am not even going to try to return anything. I would never order anything from this site again and am trying to delete the ubiquitous pop up ad. I blame myself for not checking the reviews.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We are sorry you are not satisfied with this purchase. If the items you received have problems, you can send us some photos of the related problems, then we can handle the issue for you.
Normally the buttonholes of the new blouses are not finished, you should open it by yourself, sorry for the inconvenience may cause. If you run into any issues, feel free to contact us at any time.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Dear customer
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the delivery and size issue.
If you do not receive the product, we will not ask you to return it. However, please do not submit a return request as our system will default to a return. For undelivered item(s), you can contact us to return after receiving it.
To assist us in resolving this issue, could you please provide our customer service center with your order number or the email address under your order? We have email and 24-7 Live Chat service now. The chat button is in the lower right corner of our website.
There is a size chart under the product details of each item. If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.
Thank you for taking the time to share your feedback with us.We understand how important it is for our customers to receive their orders in a timely manner. We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.We appreciate your patience and understanding.
If you need additional assistance, please feel free to contact us by email at services@stylewe.com. We will reply to you within 24 hours.
Best regard,
Ashely
STYLEWE