I purchased 3 swimsuits on March 12 and after over a month on April 20th I received 1 swimsuit. I contacted the them with my order info and they gave me some story about some items taking longer because they are "customized" by the factory and told me my items would be shipped. Then May 13th I received a second package from them which included 3 random swimsuits, none of which are the ones I ordered and one wasn't even the same size as the ones I ordered. So I sent another message and their response was that they would give me a 50% refund and I could keep the swimsuits that I did not order, they also said that the reason they sent those swimsuits was that mine were no longer available so the sent something similar. The swimsuits still say they are in stock on the website and the swimsuits they sent look nothing like the ones I ordered. Then they sent me a picture of the swimsuits they said the sent with arrows pointing to them saying that one was what I ordered which is not the case (it's a one piece and I ordered bikinis only) and is also not one of the swimsuits I received. Then they said the one was "a gift", I don't even know what that one is other than not my size and some one piece unitard looking thing, not even sure if it is a swimsuit. Then the 3rd one was supposed to be the wrong style, but similar to something else I ordered. That is the only thing they actually got right it is in fact the wrong style, wrong swimsuit, and wrong color. When I said I wanted a full refund because their policy states if they are at fault they will refund you in full, they started offering a percentage of my money back. I have told them I am not paying anything for items I did not receive nor items I didn't order. I also sent them a screen shot of their return policy on the website saying if it is their mistake they will cover shipping and a full refund will be given. They are not honoring their policy and it was their mistake. I waited 2 months and still haven't received the swimsuits I ordered and paid for! Do not ever order from them they will just send you random items and expect you to be happy!