I first invested with Sydney FX on 19th December having somehow been directed to their website whilst researching auto trading. I invested the minimum $250 and was allocated an Account Manager called Jeremiah Michaels. Initially I felt comfortable and was shown various aspects of trading. I opened an auto trade using the MT5 platform and started to make small profits each day. My Account Manager encouraged me to invest more monies and started to talk about investing in Gold and Bitcoin. I invested more funds and continued to show good profits using the Auto trade facility. My Account Manager started to be more forceful during our calls encouraging me to invest in Bitcoin using leverage on a manual trade. I voiced my concerns but over a period of weeks I began to feel pressured as a result of phone calls and WhatsApp messages. On 30th January 2024, I had a telephone conversation with Jeremiah Michaels during which his attitude changed considerably when I would not transfer more funds and open a trade with Bitcoin. Over time I had began to question the legitimacy of Sydney FX and as a result of this call decided to close all open trades and requested to withdraw my money from my account. On 31st January I received a WhatsApp message from Michaels stating he understood how I felt and that we needed to have a short telephone conversation to validate my request. I had a phone conversation and Michaels where he stated he would contact the finance department who would then transfer my money. Around 15 minutes later I received a further call from Michaels stating my money could not be transferred as I had entered into a verbal contract with the company to buy Bitcoin and that they had reserved a trade position for me. He stated I needed to transfer more money to my account. This is totally untrue and reaffirmed my suspicions about the company being involved in fraudulent practices. At no time was the word contract used during any conversation and I have never been asked if I wanted a position to be reserved. This is a false claim clearly made in order to retain my money without my authority. No trade was opened by the company on my account. I have sent numerous e mails to Sydney FX support and made three attempts to close my account and withdraw my balance, all have been rejected. Sydney FX support have sent two short e mails stating a Manager has been trying to contact me suggesting I had blocked their number, This again is totally untrue. On Thursday 29th February, I received a call from Jonathan Moore stating he was a Manager and wanted to discuss my account. He set up an appointment to call me at 0930 hours on Sunday 3rd March 2024. I have not received a phone call from him. I am now aware that this company is unregulated despite their claim on another review. People please DO NOT have dealings with this company they are a SCAM outfit. Do your research on the internet and you will find other cases and reviews similar to mine. Please contact me if you need to verify anything stated here, I have proof of everything including WhatsApp messages, recordings, and e mails. I am quite sure like in other reviews that this company will attempt to remove my review by making more false claims in order that they can continue to trade and defraud others.