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TackleDirect has a rating of 4.1 stars from 5,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 1st among Fishing sites.
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All issues were resolved! Very happy! See you soon.
I received my order as expected. No problems with my order. Overall a good shopping experience.
Great selection of tackle, gear, clothing, and prices!
Thanks a lot your very noligiable people when it's come to fishing tackle.mr.wence jarnesky Maui hi.
Fine
Disappointing you didn't have much of my order in stock...I wouldn't have ordered what I did if I would have known how long it would take to get it. I received most of it long after it was needed. Hopefully due to Covid. But I have no way of knowing so I'm not confident in ordering in the future.
Well done again.
Website could be a little more user friendly, although I was not using the desktop version. I'll try that next time to see if it's better.
Thank you the fishing rod and the service for delivery went well but I am waiting for a reply from customer service regarding return/exchange.
Great process and thanks for the product.
It was much easier to process an order than on Tacklewarehouse!
I place an order on both May 25th Web Order #******* and 27th Web Order #*******. I have only received partial orders as of June 24. I have yet to receive:
BWC-0076-1 Qty 3
BER-0233-21 Qty 1
SAS-0004-2 Qty 3
BER-0233-2 Qty 1
Please provide update as to when I will receive rest of order.
Thank you,
Joseph Ballance
They said they were delayed 3-5 days but it's been about a month and a half
Never received our package
I am very pleased with what I ordered.
Easy friendly web site fast shipping!
I received my last order very fast. Happy with the service.
Easy ordering. Rapid delivery.
I waited 2 weeks to recieve my order.
When they finally arrived, several items were missing.
The reason given was that they were out of stock.
When I originally placed order on line there was no indication on site that these items were out of stock.
The items that i did recieve after waiting 2 weeks, I replaced elsewhere.
Now I am waiting for a return authorization sticker or label so I can return merchandise that I no longer need and get a refund on my credit card.
Hopefully, I will be able to return unwanted items.
I fully understand the problems companies are having due to the Covid 19 Virus.
However, not marking items on your site,out of stock is not exceptable.
Sam Block
Great shopping with tackle direct!
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.