TackleDirect has a rating of 4.4 stars from 5,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 69th among Fishing sites.
Easy selection process, great choice of inventory and items arrived in plenty of time for my planned Bluefin trip out of San Diego.
One of the shirts that came wasn't there color or size I ordered, it looks like amm old dingy white tshirt color.
Tackle Direct had the Bubba Blade in stock when the actual website was out of stock. Well maintained and highly recommended.
My order was delivered in a decent amount of time. One of the weights came later but it was on backorder.
Smaller than expected. Wanted flock of goonie birds that move side to side but I guess I can use these someday..
Delayed a bit due to Covid19, but that was known prior to purchase-clearly stated on the order. Otherwise a seamless purchase.
Packaging was well thought of, fishing pole arrived like new and undamaged. Shipping time was quick despite the impact of Covid.
Service and follow-up was good.Took a few days to communicate and get a response with email only contact option during covid.
I was not pleased with the delivery of my order because the website did not tell me my items were on backorder til after I purchased them.
VERY FRUSTRATING!
I sent an email requesting clarification in when I would receive my backordered item and received NO response.
My order was missing one item. I contacted TackleDirect and was very impressed with how fast the item arrived. Will definitely order from them again.
Your great, shipping is quick. Price is right, would love to get my Salvo Hex head bucktails in your store!
TackleDirect is easy to deal with if there is a problem and take care of it immediately with no hassles
The packaging for my spinning rod/reel was unacceptable. The 8ft box had come open and the contents were hanging out.
Everything was just as ordered. Postal service was slow and the order was late but that wasn't tackle directs problem..
Great selection and prices. Sometimes product is backordered and doesn't say on site, but if in stock shipping is prompt.
TackleDirect had my favorite rain boots in my size when nobody else had them. Very quick delivery despite all covid related challenges. Thanks!
Item showed in stock but was out of stock. Took forever to arrive. Original order and first shipment also took appx 1 and a half week to ship.
My experiences with TackleDirect have always been good. The shipping is prompt, and the customer service is very good when I've had to call.
TackleDirect had the product I wanted at a good price. It shipped immediately and I received it within days.
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.