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Target has a rating of 2.3 stars from 1,739 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Target most frequently mention customer service, gift card, and online order problems. Target ranks 3rd among Department Store sites.
Target is my go-to retailer for its combination of affordability, convenience, and variety. Whether I'm shopping for groceries, household essentials, or clothing, Target consistently delivers quality products at reasonable prices. I appreciate the ease of shopping both in-store and online, as well as the frequent deals and promotions available to Target Circle members
I was an avid Target fan years ago when they sold brands that people actually liked and wanted to wear. Then for some reason, who ever they have as buyers lately, are totally missing the mark, esp on clothing. I never see anyone looking (or buying) their clothes these days. I only buy here for my 5% off w/Red card purchases on certain items. Have no idea if they can 'recoup' as they've been 'in the dumps' now for years imo.
I have had good luck with some things from Target, and some not so good. They are getting better on keeping there stores clean.
Date of experience: September 23, 2017
I have always purchased from target.com and found great deals plus many varieties Only problem I have you can not check out as guest
Date of experience: September 5, 2019
Was a family store. Now a gender store. Peace. Many of my friends will choose to go elsewhere. We have shopped there for years!
Tip for consumers:
Get it out of there!!!
Products used:
Everything
Date of experience: May 23, 2023
This is our last visit to Target. It's only self checkout. Although it is a good way to steal an item, I prefer a person to check out my stuff.
Tip for consumers:
It’s not the fault of those who work there
Date of experience: September 7, 2022
Customer service is always polite and proffessional when i pick up my products from ship to store. I have never had a problem with target on this.
Date of experience: December 2, 2016
Good luck getting any help inside the store and send your little girls in the restroom with men watching them. No thanks i will shop at walmart
Date of experience: November 13, 2016
I am not going to spend my hard earned dollars with a company that supports pedophiles and freaks over the safety of my family.
Date of experience: February 17, 2017
Horrible experience! Based on order **************! The website showed 4 containers of Byotrol24 - they were marked available! I ordered, the payment went through, THEN a few days later there was a back order. ONE container was sent with 4 containers of Clorox Bleach. I chatted with a service rep named "ROBERT" who offered a gift card for the inconvenience.
The Byotrol24 and 3 containers of Clorox were set to be delivered tomorrow. Well, I just checked my order status and this ROBERT had cancelled my order which was set to be delivered TOMORROW. So the ONLY container of Byotrol24 has now been cancelled! Why would he do that? Because it is in demand? This is Shady, dishonest, and poor business practice for a company that provides eCommerce options! It sounds like corruption. I have already called another service rep and all he could do is offer a $10 gift card. So an ENTIRE order of Bytrol24 "Disappeared?" Target is the worst company I have EVER dealt with. I am considering contacting an attorney and going to the media (including posting this on a website for potential consumers to see).
So if a product is in demand someone just "marks it" as "out of Stock" THEN when I chat with a service rep "ROBERT" he then cancels the order of the last container of the product I can receive! Fortunately I have a transcript of the interaction with Robert! Thank God I used PayPal or next my credit card would be breached! I have never had such a terrible experience! The date is 2/4/2020 and the service rep I chatted with was ROBERT! What a SCAM!
Date of experience: February 5, 2020
Its like Walmart, more stuff but costs a lot more everyone lacks creativity. Stay in your $#*!hole do what you want i dont care
Date of experience: March 29, 2015
Always a perfect place to shop for mdse. Food, clothing. Whatever. Great parking, easy check-out and a guarantee of the products bought.
Date of experience: July 19, 2017
Seen an employee asking not to pick up heavy boxes because she was prego and they told her its her job!
Date of experience: August 24, 2015
Everything in box damaged. Shipping is never adequately protected. Boxes are way too big and flimsy! Never is there any packing.
Tip for consumers:
Order anything that you care about from another supplier.
Products used:
Chips were smashed cookies have been obliterated in the past. Canned fruits and vegetables have been smashed in the past did not receive a refund last time. Doubt if I will be able to get one this time. I need to learn how to ship products if they’re going to stay in this business.
Date of experience: April 1, 2022
I love that you can find it all at target. I have never had any problems with online or instore return.
Date of experience: February 21, 2017
When it comes to quality I love Target. Yes I can find the same item at other locations for less money but you do get what you pay for!
Date of experience: October 17, 2016
Target is an American retailing company and it is the second largest discount retailer in the United States behind Walmart. Some of their subsidiaries are: Target Brands, Inc, Target Sourcing Services, Target Global Trade, Inc. among others. Many subsidiaries indeed. So there will be a lot of raves and or reviews about such a company, because of its size and the fact that many Americans and People from around the world will be doing business with this company.
I have not personally done any great shopping at a Target store, in terms of shopping but, what I can say is that I love the layout of the store. I also love the way they arrange their items on the website, many items on one page and easy navigation to the other items on the left that makes it easy to find the products without getting impatient. Great way of finding and shopping at Stores at different locations.
I have friends who do online shopping at Target and as far as I know I have never gotten a bad report or review from them. They usually say they enjoy the free shipping, great items, real value for money and great discounts so I can only base those comments on what my friends say.
In regards to negative comments about target; I do read reports about delay in shipping though but I cant say this is my comment since I have never had them ship anything for me. I have also read negative reports from customers who believed that they have been discriminated against because of their skin color. Customers have also complained about attendants not treating them with respect and giving the kind of customer care they should give. So if there is truth in this I would recommend that Management step up to the plate and deliver. I know that people will always complain even if they are dealing with a perfect business and perfect customer service representatives. People will be people but, never let it be true when the comments are negative.
What I do know via the media though is that Target has been given legitimate status by a recognized organization that vets online Pharmacies and was given legal status. So I think that is a big plus for Target. Go Target, keep doing what you are doing and do it better y as long as you can.
Date of experience: August 17, 2015
I ordered an above ground pool on 8/1/2013. Web site said delivery date would be between 8/8-8/13. The delivery date was very important!
They waited a whole week to let me know the order was "delayed" and wouldn't arrive until the 20th-22nd. I immediately called and cancelled the order on the 7th, and then got an email later that day that my order had "shipped". I use quotes because the order did not actually ship, according to UPS, until the 19th.
However, the entire time their customer service insisted the package was en route with UPS and would arrive on the 20th-22nd. My only option would be to refuse the package when it gets here and wait for a refund. It didn't end up arriving until the 26th. Unbelievable. Now I have to wait two weeks for a refund.
Every time I called customer service they just lied about the package shipping and the delivery date. Look at other reviews - this seems par for the course. Claim a delivery date, then keep delaying, deliver it even later, and hold the customer's money for 1 - 2 months. Will absolutely never, ever order from target.com again.
Date of experience: September 4, 2013
Now that target has embraced the lgbt crowd over their regular customers, never ever am I going to target.
Date of experience: May 23, 2016
This is a great place to shop for daily needs, you can go shopping for clothing, toys, electronics, food, for school, and more!
Date of experience: August 24, 2016
Target is a great collector of clothes.
I bought a tank top it was nice to look at. There service is really appraisal.
Date of experience: November 29, 2015
I ordered some sheets and they were out of stock within 2 days saying they were on their way it was so quick
Date of experience: August 30, 2015
Everything is amazing with great prices, but where you get really ripped off is if you buy produce from there (veggies and fruits)
Date of experience: July 13, 2016
One of the largest on-line retailer store. Huge array of products like furniture and other like stuff that you can order with ease.
Date of experience: July 27, 2015
I enjoy shopping at Target because they have trendy items. The store is always clean too. They have friendly and very accommodating employees.
Date of experience: March 10, 2017
Target on line is the easiest. I do all my Christmas/Birthday shopping on line with them. Quick arrival and always in good condition.
Date of experience: March 30, 2017
Don't use the website. The experience isn't good. Then the customer service is all bots or dodge questions like it's some shady business.
Date of experience: February 17, 2021
Free two-day shipping for hundreds of thousands of items on orders of $35+ or free same-day store pick-up, plus free and easy returns. Save 5% every day with your Target REDcard.
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