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Target has a rating of 2.3 stars from 1,739 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Target most frequently mention customer service, gift card, and online order problems. Target ranks 3rd among Department Store sites.
Target is my go-to retailer for its combination of affordability, convenience, and variety. Whether I'm shopping for groceries, household essentials, or clothing, Target consistently delivers quality products at reasonable prices. I appreciate the ease of shopping both in-store and online, as well as the frequent deals and promotions available to Target Circle members
I was an avid Target fan years ago when they sold brands that people actually liked and wanted to wear. Then for some reason, who ever they have as buyers lately, are totally missing the mark, esp on clothing. I never see anyone looking (or buying) their clothes these days. I only buy here for my 5% off w/Red card purchases on certain items. Have no idea if they can 'recoup' as they've been 'in the dumps' now for years imo.
I bought a gift card for $100.00, when my daughter in law wanted to used it didn't have any cent. I advise you not to buy gift cards.
Date of experience: June 18, 2023
Love the site, shows if store has items in stock and how many. Ordering on here is simple and they take returns at the store. Very highly recommended
Date of experience: June 10, 2017
Always shop here and I do online shopping through them too. However it would be nice for them to send a reciete in the email too
Date of experience: June 7, 2016
If you do, you wouldn't really be looking at this or any other reviews on Target. Except if you're in Canada, that's a totally different subject!
Date of experience: April 6, 2015
I almost don't know where to begin on all the troubles I'm having this week alone with Target.com orders. First of all, I placed an order hours before the deadline to have a two-day shipment get here on Wednesday. I needed the cereal for Thursday's breakfasts. I was notified by the shipper that there was a delay - they had told me to expect it on Wednesday, as promised by Target - but it would be delivered on Thursday. On Thursday, I went to the site and saw that the shipper still had not received the items from Target. I called Target.com two days in a row and got totally incompetent "service" reps who just thought saying their sorry would fix it. Last nite, after the rest of the order came and still no two day items, I called Target.com again. This was at 7:30 pm. They said wait until the end of the day; it would come. I told them that it was impossible because the shipper still had not received the items. The "service" rep just kept repeating himself. The two-day order is now two days late and, tho Target claims it will be here today - 4 days for a guaranteed 2 day delivery - UPS only shows it is there; it is NOT on a truck for delivery.
My guaranteed next day delivery re-stock items, which were to be here today, are not out for delivery either. They have "shipped". These are coming from less than 2 miles down the street; they could have walked them here in an hour.
When things come, cans are always dented, sometimes badly. They don't seem to know how to pack anything. These are the nightmare packers you run into in supermarkets where the 16 year old boy puts your bread and eggs at the bottom of the bag. I guess that's where they recruit their shipping department.
My advice is DO NOT COUNT ON TARGET TO DELIVER ANYTHING ON TIME!
Date of experience: September 28, 2018
When they opened in Canada, I thought they would have good prices like Target USA, but it turns out they are even more expensive than already--established companies in Canada, such as Wal-Mart
Date of experience: May 2, 2016
Target targeting excellent ways to provide services. I had great experience over here. Target is best.
Date of experience: August 7, 2015
I love going to Target to get all the art supplies I need to create different pieces of art. It's a great place to just shop for everyday things
Tip for consumers:
You have to spend at least $35 to get free shipping.
Products used:
art supplies
Date of experience: February 23, 2022
I ordered a Wii game for the family from Christmas. I thought it was for the Wii, I didn't not see the U, and I'd also been unaware there even was a Wii U. So I threw out ALL the packaging and the box, and the shipping labels, and unwrapped it from the cellophane and rewrapped in Santa paper and put it under the tree! Christmas morning when they opened it from the box and put it into the wii, that's when we realized it was not the correct game. I called our LOCAL target, explained what happened, and they advised all we had to do was bring in the game, with the credit card I used to purchase it online with, and they'd allow for an even trade. No hassle, no problems, friendly and helpful. My mistake, and target easily made it right for our family. I didn't realize that Target will except opened online purchases in the store even with no labels or barcodes. All you needed is the card you used to purchase. I love target, always have and this dreadful mistake on my part, was happily taken care of by the people in red! LONG LIVE TARGET! <3
Date of experience: January 7, 2013
I always seem to find a super cute pair of shoes in the stores that they don't have in my size. I can usually find them online.
Date of experience: May 8, 2015
I shop here all the time it so convenient to my home. I get from dog food, storage boxes, electronics, food, clothing, etc. A one stop shop!
Date of experience: June 27, 2016
I shop online at lot & forgot how fast brick & mortar stores are. I order almost anything & it's delivered pronto. I'm never concerned with Target.
Date of experience: September 8, 2017
In and out with product I wanted. Quick and fast and you are on your way. A Lot of different departments, and products. Over all great experience.
Date of experience: January 23, 2017
I love target when shopping for clothes for my kids. Target is priced higher them
Some stores but it's well worth it!
Date of experience: July 6, 2017
Hit or miss with target online. They should be careful about that lest they end up in the retail swamps with kmart.com/sears.com
Date of experience: December 17, 2015
I prefer to shop target on line vs in the store. I will say that they have good store phone customer service.
Date of experience: December 27, 2016
Best if you want to get your bought item precisely good quality and on time delivery this place is best for you
Date of experience: October 6, 2015
I order from Target regularly and have never had a problem. I use my red card for every purchase and save money!
Date of experience: April 19, 2017
My daughter works at Target so I can shop from home, get the items delivered to her store and she brings them back to the house. SCORE!
Date of experience: October 21, 2015
Seems Good! I thing it's not more userfriendly website, They should revamp this with more user friendly.
Date of experience: January 19, 2013
I use their photo services all the time and like it. Also good for picking up whatever I need quickly. Like the housewares... sheets covers, etc.
Date of experience: May 28, 2017
I love coming to Target. It makes it worthwhile to visit due to the amazing customer service, decent deals, and quite frankly a very clean store.
Date of experience: March 28, 2016
Great shopping experience here. It really makes shopping worthwhile when there is exceptional quality service.
Date of experience: March 25, 2016
Always have good deals for everyone, especially festive seasons. Good pricing and customer service too...
Date of experience: November 21, 2019
I love target so much. It is so easy to go there... they always have what you need... also they have cloths for all body types
Date of experience: May 16, 2020
Free two-day shipping for hundreds of thousands of items on orders of $35+ or free same-day store pick-up, plus free and easy returns. Save 5% every day with your Target REDcard.
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