TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
Just received a wonderful dress ordered recently... It's really so beautifully made... The colour, fabric, quality, size - everything is so perfect for this year's lovely Christmas! Thank you very much, TBDress!^_^
My husband tried to suprise me with a beautiful dress for Xmas and guess what we still waiting on that suprise... he placed the order on November 19/2021 and today is January 10/21022... yes its a new year and no dress yet. Same as every other bad review on here, they take long to get to your email and it's always the same $#*!. "Hot item, we need 5 more days, please don't worry, be patient blah blah. How many reviews will it take to put this site down an out of ripping people off? Like who handles this type of $#*!? You already are robbing the world of so much and here we dumb $#*! keep supporting you! If you read these reviews and still go and purchase then you deserve what you get, just saying not trying to be rude but if the shoe fits. Reviews need to start with 0 as 1 star is to dam much...
The site is a scam. I ordered a dress and paid. It was sent to the US and because I did not get to the package on time, my package was a abandon and lost instead of being returned to TB dress. I tried to contact them several times and they said they were busy and did not return my message. First they would be polite and ask for my order and then when I mention a refund, they disconnect me. I lost over $100.00 dollars. If you work hard for your money and be treated very unfairly then run as fast as you can AWAY from this site. I wanted to trust international companies but I was wrong. Read reviews before ordering from any store in the US or international. You will save money by reading people's experiences.
Date of experience: April 11, 2014
Customer Service will not provide information on how to return items, they will insist on giving you $10 off or a discount on another purchase. Very dishonest business practices. They refused to cancel my order after 30 days of not shipping the order then shipped it partially a week later and no refund for item not shipped. If you like the product then no problem but should you have to return they will hold you hostage and not allow it. Be Aware!
Date of experience: February 24, 2020
Their dress is very much like the picture. Make sure you note that this is a very good dress. I ordered it for a friend who is about 5'5" and it fell pretty high on her thighs. The sequins at the top seem a bit scratchy but no more than you might expect. The delivery was well before expected which is always a bonus especially for overseas shipping. This is not the highest quality dress but it is good for the price.
Date of experience: August 17, 2014
I ordered a dress that came and was not the quality or color advertised. I wrote them and they said they would not take it back because color is subjective based on your computer! I disagreed and have written no less them 10 emails trying to get their return address. They refuse to give it to me and you cannot find it anywhere on the Internet. If anyone has it could you please give it to me. I am returning this dress!
Date of experience: August 10, 2019
I bought this dress because I had a similar dress but what I received was far from the pictures shows. This dress is a printed version of the original and not worth the amount spent including having to pay duties which the site does not warn you about
Tip for consumers:
Don’t bother with this site if you are looking for quality . Items are cheap printed polyester look alike
Products used:
None
Date of experience: November 17, 2022
I always find difficult to shop from any online site. But after visiting tbdress.com I was completely astonished as they have got mind blowing collection in all the categories. As I was shopping for the first time from tbdress.com so I was little worried, but the customer care department helped me choosing the correct size and made the whole process extremely easy. Now I am a regular customer of tbdress.com and I also recommend it to many of my friends. Now after shopping from tbdress.com so many times, I have started believing that payment process is safe and secured. I am merely in love it..
Date of experience: July 6, 2014
I ordered a pair of pant never received them the tracking number stop at your order was shipped. The phone they have is not in working order. Sent them a email and no one responded to my email. I will never buy anything else from this company. Please save yourself the trouble of not getting your things. Because you will not get a refund
Date of experience: December 5, 2019
If this company doesn't give me a full refund for my order, I'll be most unhappy. I wear an extra large in regular clothes. Just to be on the safe side, I ordered XXL. They are all probably a medium at best. I wanted them for vacation but that won't happen. If they don't have a simple return policy, I'll be posting again and it won't be pretty. If they refund my close to $100, I'll order from them again and order a much bigger size. We'll see. So would I order from them again? We'll see what their return policy is like and then I'll be able to answer that.
Date of experience: September 24, 2016
Dear Customer,
So sorry to hear that you had some problems about your order. Could you please let me know your correct id number so that I could be able to help you? Any other questions, please also feel free to send emails to sns@tbdress.com, we will try our best to help you solve your problem. Have a nice day.
Tbdress
I knew something is up when things are so cheap. I ordered 5 different items (top, dress, jacket) but none of them fit properly. Firstly they were made in China and got sent separately do we have to wait for the delivery to arrive. And then once I tried it, the waist would fit but the arms would be hanging. Or it is way too small for me (I'm a size 0 in Canada) so too small for me means like a child size. Maybe if it's 1 out of 5 then it's a bad luck but 5 out of 5 fail? It's a complete scam! Dont want anybody to have to lose their money like I did. I threw all the clothes to the garbage bin
Date of experience: February 27, 2016
Dear customer,
Thank you for sharing your experience with us. Hope you could kindly understand that the ID 1615242 you provided is incorrect, could you please tell me your correct ID so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team
I ordered this dress for a very special occasion, so paid expedited shipping. I kept emailing and getting the run around and excuses. I received the dress 1 day before my event. IT WAS A HOT MESS. It fit poorly, had cheap plastic straps to hold up a "strapless" dress. It had no sewn in bra or stiffness to hold up the bust. I was devastated and had to go out in a rush and buy another dress.
Date of experience: October 31, 2019
I ordered a dress for my friend from this website. They deliver my product on time. The quality of cloth was too good and dress was 100% genuine. Website is easy to use. No problem i had faced. I am going to buy more from this website. They have large range of fashionable and trending dresses. All products are worth to buy. I recommend all that have a look on their collection you will definitely find something new.
Date of experience: October 11, 2018
After much back and forth via. MESSENGER! THAT coupled with a non existed phone number nor a customer service person to speak to, I realized I was going to have a problem getting my money back. I ordered a formal dress which came after the event. I had waited 6 weeks! They actually saud i could keep the dress if I would get $ 15 dollars! It got much more absurd as I tried to get my money back. I finally contacted PayPal and explained the situation, they will make sure I get my $142.20. DON'T USE THIS BUSINESS! YOU are $#*! out of luck if you need a different size or in ny case, the dress didn't come timely. There website looks great! But, you are buying from a Chinese call center who will waste your time and money. I read tons of other reviews with bad reviews as well. Buyer be aware.
Date of experience: December 2, 2021
I beg of you for your own good never ever order anything from tbdress. They took three months to make an African shirt I ordered. The material and the shirt looks nothing like the pictures they have on their website. How can Chinese make African shirts. They don't have any idea how it is made. They try to fake it and it is so bad that I cannot use what I ordered. For your own sanity, please don't order from them. Safe the stress, the time wasted and your money.
Date of experience: August 27, 2019
Tbdress.com is an excellent place to shop from. When I visited this web site for the first time I was not aware about anything, but the whole site is so well organized and categorized that I love to shop to from here. I regularly shop from tbdress.com and this time I had ordered for a formal dress which was huge discount of 65 %. As usual it reached to me within 6 days and I looked great at my office party. I highly recommend this web site and I know all the women are simply going to love it.
Date of experience: September 5, 2013
I ordered five dresses from TB Dress after carefully measuring and consulting their own sizing chart.
All were tiny, it was obvious the sizing stickers were stuck on to the plastic bag to match my order while the garments had no sizes at all on their sewn in tags.
Not one came close to the size in their chart or close to fitting.
If something appears too good (or cheap) to be true it is.
Date of experience: January 4, 2016
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
Ever since I switched to online shopping, getting whatever dress design I want is now possible. Before I could go around the brick and motor stores trying to find suitable dresses for any event that I had. All my online experience got more exciting when I finally starting shopping for dresses from TBdress. This is store is perfect for both amateurs and pros in online shopping.
Date of experience: August 18, 2013
If you have a shoe fetish I suggest TB Dress where I buy all my formal, casual and party shoes from. Most of them are expensive but the comfort, style and durability they come with is all worth the price.
Date of experience: December 10, 2014
My purchases from TBdress have been delivered quickly with great packaging but the best part of my experience is that my items were a lot better looking than the photo's that showed the items. I was happy how smoothly the transactions went so when I did open parcels I was so over the moon with my purchases. Could not have asked for better service, I would recommend TBdress to you. I will definitely be purchasing from them again. A+++++.
Date of experience: November 10, 2014
My boots are adorable I have had lots of compliments about them pretty ankle boots with different coloured faux fur. Fast postage as well did not expect them before Christmas but they arrived with lots of time spare.
Date of experience: January 5, 2016
We were lucky enough to have found some beautiful dresses from site. After talking with some friends about where they got their dresses they had redirected me here... and reading online reviews I got an urge to order
Date of experience: April 26, 2015
I was frantically looking for a good deal on Christmas & New Years dresses when I came across TBdress online. I loved their clothing selection and their prices were so affordable! I cannot wait to receive my dresses!
Date of experience: November 25, 2017
I find this website with good collections and i do like all the designs which i can see in your websites, but i have a small inquiry that for an order cancellation, that i cancel one of my order but still now i didn't get my payment back so please let me know any solution or reply for this and the amount was 88$, so if you can help please do it so that i can do more purchase from you.
Date of experience: November 16, 2015
I have already bought 3 dresses from TBDress and the result was better than expected. Dresses are perfectly fitting, as displayed and the customer care service very efficient. I will soon order again. Veronica
Date of experience: September 14, 2015
I ordered this dress for my wedding that's in November. The picture was beautiful but my dress looked terrible. I email to send back. They told me I couldn't send it back nor exchange because it's over 7 days.So I lost almost 200.00 hundred for something I can't use. Never again!
Tip for consumers:
Be Aware!!
Date of experience: September 22, 2021
I have spent many hours viewing your clothing and finally settled on a rather gorgeous green jacket. I'm very happy with the product and the service I have received. Will certainly be purchasing more...
Date of experience: July 27, 2015
About Tbdress.com
Tbdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory. On Tbdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
Tbdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment. Unlike our competitors, Tbdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, Tbdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Hello dear,
This is tbdress service, I am here sincerely solving your complaint here. Please give me your order number so as to look into your order for your refund request.
Looking forward to your order number. sns@tbdress.com is my service mail for you.
Kinds and regards
Tbdress service