I just love TeeTurtle so much! Apparently I have to put 50 characters, so here it is
Had what I wanted, shipped super fast, everything was correct and beautiful.
I always buy my tees from TeeTurtle. I'm never disappointed.
DO NOT ORDER FROM HERE! If I could give 0 stars, I would. Seriously, order from redbubble or teepublic or anywhere else. This company is horrible. I ordered Christmas presents in the first week of November for my kids. Still have not received them so I contact the company and their bot email responds that one item is out of stock (something I was never told) and that the entire order will only ship once it's all complete. I have no option of cancelling the one item or of cancelling the whole thing. They are horrible to deal with, after multiple attempts I still can not get anyone to contact me. BEWARE BEWARE BEWARE!
I placed an order for 3 shirts on July 8,2020. I knew one of the thirst would take about 5-6 weeks to ship since it was a new design. That seemed a bit long to me but given the COVID situation we were in, fine. Whatever. But they charged me for the full order without any promise of any shipments. Finally on September 17 after several e-mails, they were kind enough to send me the two they had in stock. Now in November, I'm still waiting on my third shirt. And through the past four months, they've had sales and new designs. This doesn't make sense to me—if they can't fulfill their pending orders, how are they have discounts so they can sell more product they don't have?
Just be prepared for some unnecessary drama.
Paid close to 20 dollars for expedited shipping. Tee turtles page said the product would arrive before Christmas. Now it is saying it wont arrive till after Christmas. Have contacted tee-turtle with my complaint. Am waiting on response from them. Will update this review based on response given from Tee turtle. My advice to anyone is dont order anything if you need it in a hurry. I ordered christmas gifts from at least a dozen companies this year. Tee turtle is the only company that didnt deliver.
Awful. I ordered Oct. 22nd. I thought I'd get ahead of Christmas shopping, before Thanksgiving/Black Friday/Cyber Monday and the rush of December shipping, etc. It's now December 13th and my order is still 'unfullfilled'. One of the shirts I ordered went out of stock a month after I made the order. They refuse to refund the order. I have to wait for when they finally ship it, which will probably not be in time for Christmas in under 2 weeks, and then go ahead and do a return, and who knows how many more months that will be. I feel like I threw $60 straight into the toilet. I'll never order from this company again.
I have been buying shirts from TeeTurtle for years now and they all still look brand new. Usually all my transactions happened in person whenever I caught them at a convention. They have incredibly cute and unique designs, while also having very soft and high quality material. I'm thrilled to see their shirt designs expanding and multiplying over the years. I just started buying their shirts online this year and could not be more impressed or satisfied. I live in Canada and expect to wait a few weeks to receive my order, however, my packages were waiting for me at my door within a week in perfect condition.
The only reason I am rating it 4 starts instead of 5, is because their shirts tend to be on the small side, at least for women. I only buy their loose fit women's shirts because I find it more comfortable and wearable, but the shirts I ordered were both skin tight. I still love the designs and they're still comfortable, but I was disappointed that their medium fit me like a tight small.
Answer: The TeeTurtle office and warehouse is located in Hazelwood, Missouri! Our customer experience team does not have a phone line, but we respond to all emails within 24 hours! support@teeturtle.com You can also reach us through Twitter, Instagram and Facebook Messenger
TeeTurtle has a rating of 4.3 stars from 30 reviews, indicating that most customers are generally satisfied with their purchases. TeeTurtle ranks 80th among T Shirts sites.
That's awesome, Ashleigh! We're psyched you had such a positive experience.