Teladoc

The reason why you hate the US wealthcare system is embodied in that garbage teladoc: There is nothing good about this place. Their pseudo doctors don;t even diagnose you but they keep telling you what you have is beyond of what they can do - really? Is bronchitis beyond what you can do and if it is then you should collect canned food you worthless- the government should shut down this business and revoke all their degree mills.

Login never works - it seems to default to not recognizing your user id and password. If you try to reset your password, it loops you through a minimum of 6 emails where you click reset password and it just sends you back to email to do it again. If you call customer service, be prepared for rudeness and no help at all. Then, if you manage to break through those barriers, you can expect to wait in a queue for 3+ hours. My advice? Just go to urgent care.

I set up an appointment because I had been treating ringworm with an over the counter cream for 3 weeks and it wasn't working. I assumed it would be easy to explain how I have been treating the issue and get a referral for a prescription strength cream. Instead I paid 50 dollars for a "doctor" to call me and tell me everything I already knew about treating ringworm from a quick google search. I was then told I didn't need the prescription strength cream and to continue with over the counter medicine. It is insane that they are ok with charging people money for such subpar treatment. I feel totally scammed. You are better off using google than wasting your money on this company. 0 out of 10, I'll never use them again.

I repeatedly requested they delete my account. I've never used their services. They won't respond and won't delete, or tell me how to. I tried changing all my info with fictitious data, but they won't let me delete prescriptions or insurance info. DO NOT TRUST THEM. You have no control over what data they keep on you.

Told me I didn't know my own body and I know I've got strep, and a chest infection and refused me the meds I know I need to get better. Needed antibiotics. I was refused.

My daughter had a telehealth visit with a practitioner yesterday regarding a very sore throat… the symptoms appeared to indicate strep throat which she told him about. He was very dismissive of her symptoms, attempted to tell her she was not really sick and the picture of her throat didn't look so bad. 8 hours later we are at urgent care because the symptoms got worse. She tested positive for strep and flu B. This practitioner need to turn in his license. My daughter was treated with ABTs and steroid injections. She feels 1000% better. No thanks to this awful telehealth organization.

I had a severe reaction to a prescription and they would not give me a new one without a new appointment and charging me again. Awful service. Very disappointed and bad customer service. Also, rude. What a scam to steal peoples money. Shame on you.

My insurance clearly state that Teledoc visits are $0. However, Teledoc will not honor it. They blame Blue Cross and of course Blue Cross blames them. So bottom line is no care. And they do not care. Money has become only concern of service providers.

I scheduled a telephone appointment for a prescription refill. When the provider called me, he was incredibly short with me and disinterested in anything I had to say. We spoke for no more than 25 seconds. I got a call from the pharmacy an hour later saying that the provider had prescribed the wrong amount and my insurance would not cover it. There was no way to get back in contact with the provider, so I called the general customer service line. After explaining the situation once, I was disconnected. After explaining the situation again, I was told that Teledoc can only prescribe one-month of my medication at a time (again, this amount is not covered by insurance, so I would have to pay full price). Teledoc did not make this limitation l known to me before they took my $50 of course, and they would not do anything in terms of a refund because "prescriptions are not guaranteed". Misleading and a waste of money.

We used the service they said they would call in a prescription and never did, they won't refund my money and they said to book another appointment. And pay another fee, because on their end they don't see where a prescription was given. The doctor said they were going to call in a prescription and even asked do you want us to call it in the Walgreens, which is the pharmacy in your profile!

Does not work well because they get paid by call. They keep the visit very short, so they can get paid for the next one.

1. Teledoc Dermatology is great just answer questions and send photos. No appointment needed. No video and no call. Best Ever!

2. Teladoc urgent care is not so good. They bill themselves as a 24/7 service problem is providers only want to work non business hours. So I waited 5 hours at night an no one can answer until the following.

3. I was sent to teledoc by my insurance and waited 3 hours for less than 1 minute with the doctor. He just said that I'm fine. Did not answer questions. Another time I got a provider telling me how great she was, but she would not focus on what I was calling about. My info was 2 years old and she told me I was on stuff I was not. Just a crabby old lady provider.

I've been trying to schedule a mental health visit with these idiots for 2 months now. *2* months. And every single time, the therapists confirm the scheduled visit...THEN CANCEL IT. I honestly don't get it?!?! Where do they find these slap$#*! people? Oh, I was mistaken, my FIRST appointment, the therapist was a straight up no-show. No message, no cancellation, just didn't show up. Hung out in the video call like a dummy for 20 minutes. Unreal. Pay the extra money, go find a REAL therapist somewhere else. I dunno where Teladoc are contracting these feebs but if they can't even show up to an appointment, it's probably not worth your time.

Apparently, the doctors working at this facility have two different set of rules. I had a UTI and so did two other employees with the company that I work for. They called and was able to get medicine. I called two different times and was told they cannot prescribe medicine for a UTI. That was the rules and regulations they go by. What a joke! If one cannot get help why can others? When symptom's are identical with all three people? By the way, I have had one before and I know this is what I had. Thanks for causing me to go have to send $70 to get help.

If I could, I would put -1 star.

You will not get ANYTHING from Teledoc. Absolutely the worst. I used them once and did not get any help. The doctor said he could not give a prescription for a common issue.

Two years passed, and I decided to give them another try on another (different) common problem. Exactly the same result. The doctor said according to Teledoc rules, she had to refer out.

What do they actually do? Nothing but collecting the $$$. Save your money and go somewhere else.

Fool me once, shame on you. Fool me twice, shame on me. NEVER AGAIN WILL USE TELEDOC. PERIOD.

They list a variety of illnesses they treat with UTI being one of them. My wife setup an appointment and was told be the Dr that she couldn't be helped and needed to go to her local urgent care. We called Teladoc to get a refund since the Dr literally did nothing and we're told no refunds once you accept the appointment. Well, we took the appointment with the assumption that she would be treated. Total scam and these people should be put in jail!

After being with two agents for teladoc that could not verify my insurance number. They made a dummy account for me and charged me 49 dollars instead of 10 dollars. I told them i needed a antibiotic for a UTI. She said there was a possibility they would refuse a prescription but looking on their web site they never precribe a antibiotic. She should of told me this was a waste of time to go farther in the process. I will never use their service and I deeply upset with them! Just another clip joint!

I paid every month trying to get an appointment with any doctors in California, they "make you choose" from their schedule but you have to wait until they accept it or not, 3 different doctors deny my request (more than 10 appointments denied). Finally a guy from this company called me after leaving a bad review about this experience and not even him could helped me, he told me that they weren't enough doctors in California and that I had to wait. One year paying on time to get nothing. They definitely are scammers because they "offer services" without having any doctors that can help you. THE WORST EXPERIENCE!

Hello. I have systemic lupus erythematosis and I constantly take a steroid cream called clobetosol. After they have spoken to me a few times got to know me in my medical history, now that my case has gotten more than the basic limitations of what you normally see they are refusing treatment. I don't mean normal I just mean very basic. They've only ever given me skin cream in a couple of antibiotics before when I had an ear infection. I pay my insurance digilantly and they are refusing treatment to me. I've practically begged on my hands and knees for a antibiotic it's not like I'm asking for drugs I'm literally asking for treatment. Begging over and over and over again for them to help me. I have Amber of Georgia and they are refusing treatment

It's a roll of the dice if you get a good doctor or not. Some will be like your primary, listen to your complaints and history, prescribe meds and give you work note. Sadly most are quack reading from guidelines given to them by Teladoc. I called for a chronic sinus infection I've had the condition for years, recognize all the symptoms and know what meds work and what don't. The quack said no antibiotics since only been 3 miserable days and to try nose sprays for relief lol. Was this guy a resident or intern? I tried the explain to the quack I've tried all that years ago and it don't work. Primary prescribes the only meds that work told him the name of antibiotics but he refused and said go see your primary or go to emergency room! What a quack! If I could get in to my primary why would I call Teladoc! Lol. And the emergency room for a sinus infection really? You don't think they have more urgent cases? What a waste of time. Thankfully with my insurance it was free. And totally got what I paid for, nothing!
Not worth the added stress for no relief. I think after 53 years in my body knowing what conditions I have that are chronic to be dismissed like that is ridiculous. He didn't even listen to past history which is a big part of the whole diagnosis process. Beware of quack in the box apps or suggestions. Overall mostly a huge disappointment and no real medical care given just lame advice you'd get from an intern.

It's very hard to contact anyone/reps are nasty and untrained/customer experience is horrible/and the rep named Jessica was a the worse of them all! I actually had to ARGUE with her today in the middle of a bipolar episode seeking help! DO NOT RECOMMEND!

My daughter tried to use Teledoc for mental health care. The doctor changed her medication. Mental health medication needs to be checked on for side effects, etc. Some of these side effects are life threatening. The doctor requested a specific follow-up appointment date that worked for her, (the doctor,) and confirmed it three times. My daughter cancelled her work to stay home to take the call. The doctor never called and then cancelled 15 minutes after the visit was supposed to begin. Teledoc said that she had to reschedule with another provider, even though mental health meds should be managed by the same person. She rescheduled and the person who called was not able to manage meds. This has put my daughter in a situation where her medication may run out before she is seen. We have to find another doctor, pay for new patient fees, and hope that the medication is appropriate. We had to pay $180 for one short visit with no follow up through Teledoc. We were also charged an additional $85 erroneously.
STAY AWAY.

I had appt < 24 hrs after my wife got seen for same exact symptoms and got antbio only to be told i was unvaccinated and i told her I would never get vaccinated her whole demeanor changed. And she refused any other medication or advice for the same exact illness which my wife is now recovering and I was refused care because Im a vax denier. Teledoc needs to fire this doctor

I relocated from Buffalo, NY lived there my entire life up to 34 & am 35 now) w/ my husband & our 4 daughters down to Tampa, FL. After the struggle of switching everything to here, getting to appts is hard bc my husband works 6 (usually 7) days a week & we share a vehicle. Health Ins. Informed me of Telehealth options, & since Jaunary, I've been using it & have nothing but great experiences with each doctor, each appt. I highly recommend them & don't be concerned w/ privacy at all! Thx Teledoc!