• TenorShare

TenorShare

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Overview

TenorShare has a rating of 3.1 stars from 1,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TenorShare most frequently mention customer service, whatsapp data, and icarefone transfer. TenorShare ranks 1st among Data Backup sites.

  • Service
    844
  • Value
    827
  • Shipping
    654
  • Returns
    708
  • Quality
    803

This company does not typically respond to reviews

Positive reviews (last 12 months): 47.7%
Positive
41
Neutral
1
Negative
44
209
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How would you rate TenorShare?
Top Positive Review

“Great product when I use it”

Sean S.
7/12/24

It only seems to do what I need it to do and it's a great time to use the software in the people are great too I will always use their products over any other products and just take it back to me as soon as they can and it's been like done fixing my phone

Top Critical Review

“Did not work on my iPad 9 th gen”

Steve N.
9/5/24

I purchased a one month subscription to Tenorshare Reiboot to correct an issue on my iPad. Could not connect to my iPad. I've been working with their support group for 4 days and can't resolve the issue. I've given up and have asked for a refund.

Reviews (1,262)

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Reviews that mention popular keywords

customer service (220) customer support (57) support team (62) refund policy (24) android phone (21) credit card (14) recovery mode (13)
Thumbnail of user michaelb9222
GB
1 review
0 helpful votes
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October 27th, 2022
Verified purchase

Does what it says works very well would recommend reasonably priced for what it does 1st class customer service replied and solved problem really quickly

Products used:
Tenorshare4mekey

Service
Value
Shipping
Quality
Thumbnail of user tdm7
Texas
1 review
0 helpful votes
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July 25th, 2022

I WOULD GIVE ZERO STARS IF I COULD! THIS WEBSITE IS A SCAM! THE SOFTWARE DOES NOT WORK! WHEN YOU REACH OUT FOR HELP THEY WONT RESPOND OR REFUND YOUR MONEY! CUSTOMER SERVICE IS AN ABSOLUTE JOKE. THE SOFTWARE IS EVEN WORSE! SAVER YOUR TIME AND MONEY AND RUN FROM THEM! YOU DON'T WANT TO BE SCAMMED BY THIS FRAUD OF A COMPANY!

Tip for consumers:
Run from this website!

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Value
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Thumbnail of user fergscookhouse
Canada
1 review
0 helpful votes
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October 7th, 2023

Quick fast and easy to use I'm happy with the service and I give a 5 star all the way. I don't think there's anything else that can be better than the way you have it thanks for your service

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Value
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Thumbnail of user muhammadzeeshan1912
Pakistan
1 review
0 helpful votes
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October 7th, 2023

One and the only way i found to transfer my whatsapp data from my android phone to IOS.It's very easy to use and simply amazing app.
Thanks TenorShare.

Thumbnail of user jaidyn.livesey2006
Australia
1 review
0 helpful votes
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October 7th, 2023

Recovered my licence key after corruption on the serial key thank you sir, very hood staff and software has been used for year

Highly recommend if you have forgotten your Apple ID and password even if you lock you iPhone to owner thank you tenor share

Tip for consumers:
Knowing that you can’t log back In after uninstalling the application

Products used:
Windows 10 tenor share 4ukey life time 1-5 devices - 1 pc

Thumbnail of user quinnk21
Australia
1 review
0 helpful votes
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July 17th, 2022

Tenorshare have always responded promptly and given the ideal answers needed.
They have provided and renewed or corrected my registration without any drama.

Tip for consumers:
4mekey is great!

Products used:
4mekey

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Value
Shipping
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Thumbnail of user assistantv2019
India
1 review
0 helpful votes
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October 7th, 2023

I had lost some my phone and WhatsApp data and while searching over the net how to recover my data I found many and tried, but no one like Tenorshare ultdata it's Amazing software and recover my watsapp data and save me. I really very great full & thankfull to the tenorshare ultdata team to develop this kind of software,, thank you so much ult data team keep doing this kind of great d velopment... Cheers

Products used:
Tenorshare share utl data recovery for Android

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Value
Shipping
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Thumbnail of user ap.co.jp
Japan
1 review
0 helpful votes
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October 7th, 2023

IAnyGo is great product :) it allows me to do exactly what I want with no constraints or limitations.Thank you. I will recommend your products to anyone.

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Value
Shipping
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Thumbnail of user sammym92
GB
1 review
0 helpful votes
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November 15th, 2022

Great amount of features that are undoubtedly useful when having technical issues. I am trying the Tenorshare Reiboot for my iPhone. Thank you for the help.

Service
Value
Thumbnail of user rudineih
Brazil
1 review
0 helpful votes
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March 28th, 2024

A Tenorshare é uma empresa extremamente prestativa, que oferece um excelente serviço ao cliente. Após adquirir seu produto e encontrar um problema inicial, eles prontamente resolveram a questão, inclusive oferecendo um registro vitalício como solução. Com base nessa experiência, considero seu serviço digno de 5 estrelas, destacando especialmente a qualidade do atendimento ao cliente.

Tip for consumers:
Perfeito

Products used:
IAnyGo

Service
Value
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Thumbnail of user trenton0709morris
Missouri
1 review
0 helpful votes
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October 7th, 2023

Thank you for your support team being so helpful and great support with each product. You have helped me a lot and I look forward to continue using this product. Thank you again

Products used:
Tenorshare 4mekey

Thumbnail of user leeanneb30
South Africa
1 review
0 helpful votes
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September 28th, 2021

I purchased this software because my son's phone's screen was non-responsive. Ran the application twice and it did not work. I sent through a refund request and their response was "you may need to run it multiple times". When I advised them that I uninstalled to solution and that I wanted a refund, this was the response:

Dear customer,

Thank you for clarifying the problem, we are sorry for the difficulties you have with our software.

According to the refund policy, you'll be entitled to a full refund if there's a technical issue with the software that we can't provide solutions within 30 days.

https://www.tenorshare.com/company/refund-policy.html

Because you have deleted the software, the previous log files have also been deleted and can't be recovered.

Addressing your case with our manager, we came up with a compromise: We are willing to refund 30% plus give away a new lifetime program(except the Photo & Video repair) at your willing on our website www.tenorshare.com for free.

May I know if you could kindly accept my goodwill? Please keep us in touch and let me know if you have any concerns.

Best regards

So basically, sorry we take your money and no you cannot get it back.

Tip for consumers:
Don't buy.

Products used:
TenoShare Reiboot - Windows Version

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Value
Shipping
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Thumbnail of user michaeln1409
Ohio
1 review
0 helpful votes
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June 21st, 2021

I purchased their software to let me hard reset a LG V60 phone because after looking across the web for instructions, the one's I found didn't work and figured this "software" would just go ahead and do it.

Instead the software literally gave me the same step by step that was available for free on the web. When I reached out to the company for advice I was told "sorry this newer advice has new security standards that we cannot reset". Ok fine I guess. So I figured since the software was unable to do anything I'd go ahead and request my refund via their 30 day moneyback guarantee. This is where the joke of a company started. First it was, no refund but I could have another one of their software's for free. I told them I had no interest, then it was 30% refund and I could keep the current software (remember the one that does nothing other that tell you what's available for free on any Google search), No thanks. Then it was 80% refund that I should accept in good will, oh and they'd be nice enough not to re-bill me next year (for their software that doesn't do anything/even work. And I bought the lifetime license for...). The software is a joke, the money back guarantee is a joke. Just google the steps to do whatever you need (hard reset/unlock/etc) and use those, because that's all their "software" will do for you.

Tip for consumers:
Stay away

Thumbnail of user guexson
Switzerland
1 review
0 helpful votes
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October 7th, 2023

I used the app to install a new version of IOS on my phone which had a problem. The app did the job and the customer service responded quickly to one of my questions (within 24 hours).

Products used:
App

Service
Value
Shipping
Quality
Thumbnail of user anthonyb1012
Colorado
1 review
0 helpful votes
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December 17th, 2020

I ordered software ultdata paid for year, i received no code to register nothing I emailed multiply times no response. Just a complete loss of money and time. Dont use scam

Thumbnail of user nulln4545
Texas
2 reviews
0 helpful votes
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May 7th, 2023

Have been looking for software that is easy to use to unlock my device and finally found it works fast and very easy to use and the customer support is quick to reply if u need help

Products used:
4mekey

Thumbnail of user nb245
Georgia
1 review
0 helpful votes
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December 31st, 2020

As other users state - the Tenorshare, ULTDATA, DIGITAL RIVER product absolutely does not work for IPhone. Digital River should be ashamed stealing from customers. I paid $50 for this worthless product, never knew Tenorshare would not honor their SATISFACTION GUARANTEE. So Tenorshare just steals and lies - guess this stealing and lying is how they made $4.4 Million dollars this year. Unbelievable, if I stole $50 form someone on the street, i would be in prison - much less stealing $4.4 million but I guess this is OK - its a corporation, so they can rob people without consequence. So angry and their customer service is a bunch of punk, jerks. DO NOT BUY FROM TENORSHARE, Digital River - their ULTDATA product is complete and total worthless, crap.

Tip for consumers:
Don't buy - doesn't work and Tenorshare doesn't honor Satisfaction Guarantee - you will be wasting $50

Products used:
Tenorshare UltData for iOS

Service
Value
Shipping
Returns
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Thumbnail of user motocchio
Czechia
1 review
0 helpful votes
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October 7th, 2023

Once a smartphone gets connected with PC, this app recognizes a phone model and guides an user to follow a necessary procedure step by step. Exceptionally user-friendly!

Thumbnail of user tapad
India
1 review
0 helpful votes
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June 6th, 2021

I was able to transfer my whatsapp messages in my iphone to a new android phone. I ran into some issue while restoring the backup, and their support team succesfully helped me resolve the issue.

Thumbnail of user eyalevisun
Israel
1 review
0 helpful votes
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November 2nd, 2023

I had a problem with my Iphone and the Tenorshare ReiBoot software promised to solve exactly that kind of problem called "4013".

After buying it on-line and doing exactly as needed, the software did not solve the problem and apparently I have waited a few hours from my day and also energy to do other important stuff.

I sent a request to the company to refund me for the money I paid, because the software didn`t help and I did not used it what so ever and after wasting another 2 weeks time to deal with this issue by back and forth emails with the company`s so called "service" - the response was that they won`t do it.

I didn`t understand why they want to keep my 20 something dollars after not providing value and wasting a tremendous amount of time and energy from me so I write this review for other to not fall into that trap and take care of where you put your money and trust.

Feel like I have been scammed and it does not worth the waist of your money.

* also keep in mind that the software enforce you to sign up with subscription model that they want you to forget that you did so they can charge you more money and put the blame on you by not cancelling the hidden software`s subscription that will take you a very long time to find.

Tip for consumers:
Very bad experience that other people should know about.

Products used:
Tenorshare ReiBoot

Service
Value
Shipping
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Quality
Thumbnail of user os834376
Oman
1 review
0 helpful votes
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October 7th, 2023

Great customer service! I've emailed inquiring about a couple things. They were prompt and friendly. They helped get my questions answered and the product works. Great stuff.

Service
Value
Shipping
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Thumbnail of user okunkov.dibil
RU
1 review
0 helpful votes
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October 7th, 2023

Review of the iCareFone Transfer program

I would like to share my experience with the iCareFone Transfer program. This product works really well with WhatsApp messenger, allowing me to easily transfer chats, contacts and media files between iOS and Android devices. Here's what I particularly liked:

- Simple and intuitive interface. The tools and functions are easily accessible and allow you to transfer data quickly and efficiently.

- Complete data integrity during migration. All my chats, including their media, were transferred without loss or damage.

- High data transfer rate. I was pleasantly surprised how quickly and efficiently the program does its job.

Overall, I am very happy with iCareFone Transfer. This is the only program that allows me to easily switch to a new device and save all my important data. I recommend iCareFone Transfer to anyone who is looking for a reliable and convenient solution for transferring data between iOS and Android devices.

Thanks to the Tenorshare team for creating such an amazing product!

Service
Value
Shipping
Returns
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Thumbnail of user gerardob39
Mexico
1 review
0 helpful votes
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October 4th, 2021

Had some trouble with my cellphone and they answered right aways awesome service and I think I havent found another alternative to make the transfer with whatsapp

Products used:
Soft

Service
Value
Quality
Thumbnail of user benh104
Massachusetts
2 reviews
0 helpful votes
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October 7th, 2023

IAnygo is the best location changing app available. It works great every time and is seamless to use. Tenorshare support is also great. They always respond quickly to any issues.

Thumbnail of user ansonb22
Washington
1 review
0 helpful votes
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April 12th, 2022

I'm so happy with this company they couldn't offer better customer service with a better product than anybody else in the whole wide world their company ranks number one on my list of one company that I would go with and that's only them no one else in the whole world I wouldn't work with any other company except these guys when it comes to the phone problems and technologies and all their state of the art equipment and computer stuff their AI is incredible.

Tip for consumers:
Make sure that you pick the right program for the right phones that you want to unlock because sometimes it may be difficult to unlock a Android phone if you only plan on unlocking iPhones because sometimes getting both the iPhone and the Android 4ukey separately it's a lot easier for you than in the long run cuz you can't always use the iPhone 4ukey although it does wonders with the ios

Products used:
4ukey for Android , 4ukey for ios

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Angel H.
Typically does not respond to reviews

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