website thubmnail of The House
How would you rate The House?
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Texas
1 review
0 helpful votes
Follow David o.
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I got a bike from the house website an it was shipped fast a& easy. I had a small problem with my peddles not being shipped with my bike so i call & talk to somw one a bout it & they fixed it right away

Date of experience: January 27, 2018
California
1 review
0 helpful votes
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Bought a pair of Volcom and RVCA boardshorts... got em for a good price in the size i wanted, they came earlier than expected, and fit great. Id highly recommend this site for purchases. They always have good sales and the product selection is great..

Date of experience: January 22, 2018
Utah
1 review
1 helpful vote
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Shopping online was easy, i was able to find the items I needed quickly and I received them shortly after at my front door. I always look to thehouse to get new snowboarding gear. Always an easy task with them!

Date of experience: November 29, 2017
New Jersey
1 review
0 helpful votes
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Awesome gear
December 24, 2017

Everything fit correctly and of great quality. Got alot of compliments on the jacket. The design is pretty cool. The pants withstand all the falls i took the day i went snowboarding and the did not rip.

Date of experience: December 23, 2017
Georgia
1 review
0 helpful votes
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We had a last minute idea to order a snowboard for our son. The pricing was AMAZING and it came with a free bag! We ordered the board on December 20th, paid the additional overnight fee and had it before Christmas! He LOVES it and we will definitely be back to this site! Great customer service and products!

Date of experience: January 3, 2018
Wisconsin
1 review
0 helpful votes
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I like the site and the products but the delivery was terrible. Supposed to be delivered on dec 3rd then there was an unexplained delay in delivery and then no word at all in the tracking process until
Package was delivered on dec 11th. Was beginning to wonder if I was even going to get the package.

Date of experience: December 11, 2017
Washington
1 review
0 helpful votes
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Stole my snowboard
August 28, 2019

Last September I purchased a snowboard from what I thought was a reputable Minnesota Company, The House. I attempted to return the snowboard that I had already paid for in full, The House rejected the return (bummer, but whatever) -- they are now refusing to give me merchandise back and will not refund the money. So they get the cake and get to eat it too.

Date of experience: August 28, 2019
California
1 review
0 helpful votes
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I bought the Giro Whynd Bike Shoes and they look great, are comfortable and are made well. I've worn the same Shimano biking shoes for both indoor and outdoor biking. But, I wanted to try something different and more comfortable for mountain biking. I like the way these shoes look, but I haven't added the clip on or tried them out. Hope I'm not dissapointed.

Date of experience: April 9, 2018
Texas
1 review
0 helpful votes
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Major shipping issues, arrived a week late, scratched, and damaged. The-House didnt honor thier own coupon that was sent minutes prior. Requested thier Costomer Service contact me and they wont make a effort. REALLY CRAPPY customer service...

Date of experience: December 30, 2017
Texas
1 review
0 helpful votes
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Wolftrax
May 24, 2018

My bike is awesome. It included a bluetooth headphones set that has good quality.
The bike is beautiful, the shipping packing was perfect. I only regret they did not include neither FRAMED BIKES nor THE HOUSE stickers.

Date of experience: May 24, 2018
Colorado
1 review
0 helpful votes
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Perfect for Occasion!
January 12, 2018

Im an Alabamian who took my first trip to Colorado, and the jacket was perfect for all occasions from casual wear to skiiing to snowmobiling to a sleigh ride. It was perfect for my January trip in the snow. The pockets available and compartments are like icing on the cake! Thank you!

Date of experience: January 11, 2018
Nevada
1 review
0 helpful votes
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Honest, affordable website
September 16, 2018

It came on time with an extra gift. The product was fairly priced and exactly what my friend wanted. Would reccommend this site to anybody who needs snowboarding gear. Will probably check back here for new boots soon.

Date of experience: September 16, 2018
Florida
1 review
0 helpful votes
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Great product, caught a superb price, bonus free shipping that arrived a few days upon order! This return customer will continue shopping at the House!

Date of experience: August 9, 2018
Vermont
1 review
0 helpful votes
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I can always find great priced items my skater/boarder son loves here. His back-to-school shirts got rave reviews from his friends and were under thirty bucks.

Date of experience: August 6, 2018
Texas
1 review
0 helpful votes
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Fantastic service!
February 13, 2018

I expected to receive all of my items, but each piece was individually packaged, in immaculate quality, and fit well! I will definitely be ordering again.

Date of experience: February 12, 2018
North Carolina
1 review
0 helpful votes
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Love The House! Will definitely shop online with them again! They have a lot of what I searched for on Google, that other sites didn't have. Thank you!

Date of experience: June 30, 2018
California
1 review
0 helpful votes
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Awesome experience
January 22, 2018

I have been telling everyone about this site at first no one believed me because it almost seemed to good to be true until I got my order then they were on board

Date of experience: January 20, 2018
Colorado
1 review
0 helpful votes
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I got some new Smith Sunglasses and a Burton base layer shirt from The House. It was the best deal, they were authentic and shipped fast! What else can you ask for? Fantastic!

Date of experience: February 11, 2018
New York
1 review
0 helpful votes
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Looks great
October 31, 2017

This will be a Christmas gift for my grandchildren. I like the fact that there were so many boot bags to pick from and they where in many different price ranges.

Date of experience: October 30, 2017
Virginia
1 review
0 helpful votes
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Another great purchase
October 26, 2018

Trying to keep all of our kids equipped in ski gear can be expensive, I have gotten very good deals and this last purchase was one the best yet! I will definitely be shopping again!

Date of experience: October 24, 2018

Overview

The House has a rating of 3.9 stars from 979 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The House most frequently mention customer service, great prices and free shipping. The House ranks 3rd among Outdoor Equipment sites.

service
52
value
52
shipping
53
returns
24
quality
47