I ordered 2 sconce lights on 3/4/2022 Not only have they never come, they charged me for them and they never answer their customer service phone. This company is garbage do not be scammed by them!
I am writing to let you know that I am disputing the charges to my Master Card for the two sets of Dainty Glasses (Code GL231) which I ordered on March 12th, 2018(Order# *******). I have called several times and have been told that you were not able to obtain the glasses. I was charged immediately, but never received the merchandise for which I ordered Dainty Glasses from the LightShop.com. My credit card was charged immediately. As a result, I requested a refund. When I called to determine the status of the refund, I was informed that it was too late to refund the charges to my MasterCard and that the LightShop.com would be sending a check for the $72 I paid for the glasses. It has been nearly three weeks, but I have neither received said check, nor have I heard from you as to why it has been delayed.
Charged 3 months ago. Never sent the item. No response to inquiries.
Charged 3 months ago. Never sent the item. No response to inquiries.
Overview
The Light Shop has a rating of 1.7 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with The Light Shop most frequently mention and credit card. The Light Shop ranks 232nd among Lighting sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members