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Time Clock WizardReviews 59

3.9

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Time Clock Wizard Reviews Summary

Time Clock Wizard has a rating of 3.9 stars from 59 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Time Clock Wizard most frequently mention customer service and mobile app. Time Clock Wizard ranks 72nd among Business sites.

service
15
value
13
shipping
9
returns
9
quality
11

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Bangladesh
1 review
0 helpful votes
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Nice
December 5, 2022

Nice online site. This is help full customers.very nice. This earning site all Most help full. Reivew best

Date of experience: December 4, 2022
Michigan
1 review
1 helpful vote
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When TCW works, it's fine. The reports aren't exactly customizable, but I can edit them. However, quite often I do not receive clock in/out notifications (even though I have that setting turned on and did everything the support agent told me to do). Also, support agents are unhelpful. Several times I've been transferred multiple times just to end up with the same support agent... while waiting for a SINGLE response from ANYONE for over 15 minutes (being left on read, like I'm being ghosted after a bad date). I really don't recommend TCW at all.

Date of experience: June 9, 2022
GB
8 reviews
1 helpful vote
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My father made lots of efforts in order to find a good company which would provide him with th service which are related to time schedule. His employees aren't organized and he decided to choose something from the modern way of running a business and he deicded to find a company which might track the time of mployees, because he had to transfer all of them on remote. So, he has decided to apply to this company as it seemed to him pretty reliable and it offers a clear software with clear interface. He liked this software a lot and he had only positive emotions actually.

Date of experience: January 28, 2022
Washington
1 review
0 helpful votes
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We have been a two year user in our one small company and decided to roll out to the others. We love this product for it's breath of features but most importantly the amazing customer support by an educated, english speaking, well trained work force.

Date of experience: March 16, 2021
New Jersey
3 reviews
0 helpful votes
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Great
March 16, 2021

Part of the scheduling is really nice, I like that it will send shift reminders to the employees. Also our finance and departments heads can go back and use data for metrics from the schedule.

Date of experience: March 15, 2021
Texas
1 review
0 helpful votes
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Before - Our workers filled out paperwork with their hours. Every single week it was a headache - they didn't turn it in at all, or they put the wrong codes or they messed up how many hours they worked - or what the project name was. It was a real NIGHTMARE! Now with Time Clock Wizard - it is so easy for them to enter it on their cell phones and I have very few problems. If they do get something wrong or forget something, it is so easy to fix!

Date of experience: March 15, 2021
GB
1 review
0 helpful votes
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Hey first let me say I love, love love me some time clock wizard. No matter who I call, I always get great customer service and the functionality of the program is FANTASTIC and makes my job as Office Manager for a painting company so much easier!

Date of experience: March 15, 2021
California
1 review
0 helpful votes
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TCW does what it's designed to do and does it very well. It doesn't overcomplicate anything. It keeps the features simple but versatile. It's ideal for a non brick & mortar business but works for stores as well. I can keep my employees time and also verify their location when the clock in/ out.

Date of experience: March 15, 2021
California
1 review
0 helpful votes
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Excellent service
March 15, 2021

I took over leadership of a department and was faced with a difficult challenge. I needed to measure what the team was spending their time on, but I couldn't make doing this something that became a job on its own. I found TCW and was amazed at how easy it was to use, administrate, report on, and get help with. I've found the entire experience fantastic and quickly implemented the tool for my team. I've been using it for over 3 years now and it has provided a great deal of value.

Date of experience: March 15, 2021
Oregon
1 review
0 helpful votes
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Great Job
March 15, 2021

Customer Service helped me out today with how to get employee reports, how to track tasks, jobs and job locations all with the help of three wonderful, smart people at Time Clock Wizard. They really helped me out with all my questions today.

Date of experience: March 14, 2021
Texas
1 review
0 helpful votes
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Perfect
March 15, 2021

We used to use paper timesheets for our employees hours. It wasn't accurate and we always had to ask for hours (often getting incomplete timesheets turned in). Today, with Time Clock Wizard, we are able to do so much more than track hours worked. We can easily run payroll reports for payroll, sync to quickbooks if we need to, as well as track hours worked for a particular job. We can also keep our employees honest by utilizing the GPS tracking.

Date of experience: March 14, 2021
California
2 reviews
0 helpful votes
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Today I was helped
March 15, 2021

Today I was helped by customer rep. And she was very helpful in taking her time to figure out what was wrong with my account through a whole step by step process.

Date of experience: March 14, 2021
District of Columbia
2 reviews
0 helpful votes
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I do consulting and bookkeeping for building contractors, and Time Clock Wizard is the only time tracking software I know of that can handle their unique needs. On top of that, they have the best customer service of ANY company I have ever worked with. I love Time Clock Wizard!

Date of experience: January 27, 2021
GB
2 reviews
0 helpful votes
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I have been using this tool for my business for over 2 years. I am able to manage, track, and shift my business activity with my staff. We work remotely, onsite with clients, and in our main office. No matter where we are, we have the ability to track our time so we stay accountable to our clients as well as our company. Thank you TCW for helping me get this under control!

Date of experience: January 25, 2021
GB
2 reviews
0 helpful votes
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Great product
January 24, 2021

Great product, great support. Integrates easily into my QuickBooks Online - saves a TON of time every month when I do my billing.

Date of experience: January 24, 2021
Australia
2 reviews
0 helpful votes
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Time Clock Wizard saves us time, and money in our payroll process. They have such an amazing Customer Service Team, always available and very knowledgeable.

Date of experience: January 22, 2021
California
2 reviews
1 helpful vote
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Very flexible
January 19, 2021

TCW has been very flexible in making changes to support their customer base. The QuickBooks Online integration has made this app work nearly seamlessly with our existing workflow.

Date of experience: January 17, 2021
Michigan
1 review
0 helpful votes
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Great support
January 17, 2021

I have been using TCW with my team for about 8 months now recommend it to everyone! Any time I have a quick question to ask, someone is right there to help. No long waits on hold AND you chat with someone directly online.

Date of experience: January 15, 2021
Canada
1 review
0 helpful votes
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Great product
January 14, 2021

Great product, great support. Integrates easily into my QuickBooks Online - saves a TON of time every month when I do my billing. Literally paid for itself for a year with the 1st month of use.

Date of experience: January 14, 2021
District of Columbia
1 review
0 helpful votes
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Time saver
January 11, 2021

I'm a small general contractor with 5 full time guys. I was having difficulty billing customers with the paper time sheets my guys were filling out. This app Literally saves me thousands every year in lost time or undocumented work. Not to mention the documentation I can hand to my customers showing them the punch in and punch out times for my employees

Date of experience: January 10, 2021