The company enjoys a generally positive reputation, with customers frequently praising its reliable service, timely deliveries, and responsive customer support. Many reviews highlight the professionalism and courtesy of the staff, contributing to high levels of customer satisfaction. However, some customers express frustration over service delays, particularly regarding vehicle collection and communication issues, indicating a need for improved operational consistency. Overall, while the company excels in providing quality service and maintaining strong customer relationships, addressing the concerns related to timeliness and support would enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
With a company like TMShipping it's very easy and simple to work with. Here, the client must only make an order, choose which trailer he needs and tell him where to pick up the car and where it should be delivered. And then, when the order is fulfilled, pay for the work. When I rented a car trailer here, I called the company and made an order for transportation. The manager sent a truck, the driver installed my car on the trailer and transported it. I did not even see how he took my car. I met him already in a new place. Everything went quickly and without incident.
It was a great experience to work with TMSHIPPING last year when they helped our family to transport 2 cars to Florida. Tracking system on website works great, no laggs or wrong information. After 6 days cars were already in Orlando. Acceptable price, great drivers and job done good. Cool!
First of all, let me introduce myself a little: I am really keen on car trips. That is the reason for me to try vacation with my car:. Last month I made a decision to visit East coast for a vacation. As for me, I prefer to take flights and this time I wanted to take my car with me. That's why I used a car shipping service.The service was outstanding, it was even better than my highest expectations, because it was fast and the car shape was quite good. Besides, the driver was polite and professional. I will certainly use the service again. I hope that my experience, written in this review would be useful for those of you who consider using car-shipment. Best regards
Thank you, Andres! We always aim to deliver the best service to our customers. We greatly appreciate you trusting us with your car transportation!
I worked TMSHIPPING 2 month ago. They helped me with transporting Audi A5 from Seattle to Richmond in 9 days. No damage was dealt, everything went ok, car is in a great condition. System of tracking on website works well, driver is a great person to talk with. Would highly recommend you this company!
Cool comapy. Dealing with them for 3 months. Usually with transporting car to different states: Oregon -> Arizona and Iowa -> NY. Never had problems with it, drivers are very polite and hardworking people. They always send updates via SMS and ring when already are in the town. Price is not so high, considering all work is done great. I highly recommend TMSHIPPING.
Thank you for the kind review, Dean! We are glad to know that the cars got to you in a safe condition. Best regards, TMShipping
A friend of mine has a large collection of restored classic cars. Actually, he sells some of them and I liked one - Studebaker Lark (1960). I decided that if the car will not fall apart during the trip from California to Texas, I would buy it. I thought it could be nice to ride from one state to another on an exclusive Studebaker, but this old car is not convenient for long journeys. So true... Then I preferred to return it. TMShipping did an excellent job, as my friend said, the car arrived in the same condition in which he gave it to me. Next time I'll have another one.
It's great to hear from you, Boris! We appreciate your review!
This company "TMSHIPPING" has always been my choice for some time now. Also as a regular customer, i know how best their employees works. Actually, all this time, i have never seen any problems, regrets or complains in the way they handles my cars. Let us be frank, Their customer service is good and their delivery, is excellent. I will always use this company am sure.
We are glad to hear that everything went well with your car transportation, Subhash! Thank you for the feedback! Best regards, TMShipping
I am grateful to my acquaintance for the fact that he introduced me to the company TMShipping. I urgently needed to transport my car to another city and I was looking for a transport company, but in many companies it was very expensive. In this company, I immediately received a trailer for transportation at a low price. The truck arrived at the appointed time and I did not have to wait long for it. The delivery was also successful and my car was delivered in good condition.
Dear Roger, we aim to deliver the best customer service, and we are glad to hear that everything went well!
I used the services of this company several times. Carried two cars. One was my second wife. Also, recommended to my friends. The company has always fulfilled its communications. Delays in delivery were not, and no problems, either. Scratches or damage to the body of the car was not seen. I really like that all participants in this transaction are insured. Even in the event of any emergency, I will be calm that I have not lost my money. So if someone is ashamed of the honesty of this company, they can reassure and assure that they have experienced their services on their experience, so I can safely recommend it to you.
It's great to hear from you, Sergey! We are pleased to know that you were left satisfied with the service provided. Best regards
The TMshipping company's service is very good. I was very worried about the delivery of the machine, because it was a gift for my wife. But to worry, as it turned out not worth it, because everything went fine. The car was delivered quickly and most importantly reliably. The driver always wrote me about his location with my delivery. On arrival of the car, I did not find any injuries. I definitely use the services of your company somehow else, if I need it, of course.
Hi Mark! Thank you for sharing your experience with us! That's true that car shipping services can save you plenty of time. We are glad you went for it and was left satisfied!
I'd never used an auto transport company before, so I was a little worried. I needed to move my car from Florida to Michigan. However, everything was OK. The guys were in touch with me round the clock and kept me informed. The war car was delivered without any damage and right on time. The driver was prompt and professional. By the way, it was not pricey at all. I would use this service again and highly recommended it.
It's great to hear from you, Paul! We are pleased to know that everything went well with your car shipping. Best regards
I ordered the trailer in TMShipping to delivery me car in Texas. The company finishwd on time, the car also came in good condition, the staff was polite and friendly. I will work with this company in the future.
Thank you for your feedback, Ben! Sincerely yours, TMShipping
A couple of weeks ago I was busy and could not drive my grandmother's car back as I promised her. Decided to send the car with the help of a transport company, but was horrified after reading so many reviews of the huge number of shipping companies out there. TMSHIPPING took on this problem and it turned out quite not expensive. Family old-timer was transported from Philadelphia to Charleston, West Virginia in just two days including time for search, conversations, and all that staff. Good work!
We appreciate your kind words, Jeffrey! We will be happy to assist you in the future with your car transportation. Best regards, TMShipping
Trusted my oldtimer Chevrolet to this company and they totally met my expectations. Delivery and prices were as we had scheduled it with the company rep. The driver took very good care of my car, come in perfect condition, that's what I was most nervous about. Anyway it was an easy delivery and experience, I would definitely call these guys again to pick up my car.
It's great to hear our team did well! Thank you so much for your feedback and review!
Very good company, responsibly approaches to the performance of its work! Cars come in excellent condition, always on time and on time.
At first I was very worried about the delivery of my car, and was pessimistic about it, but fortunately I was pleasantly surprised!
Thank you for your cooperation, I will be glad to return to you again, and I will be glad to recommend you to friends and acquaintances!
Great to hear from you, Stive! Thank you for trusting us with your car shipping!
I had a first experience working with TMShipping to transport car. My son is studying in another city and I decided to give him his first car for his birthday. I wanted this to be a surprise and therefore took advantage of the services of your company. And I do not regret that I chose you. Because the gift (car) was delivered on time. Services in your company is just on hight. I will use this service again in the future. Thank you very much!
Thank you for the review, Brine! It's our job to make the car shipping process as hassle-free as possible for our customers. Sincerely yours, TMShipping
For me, the transport company Tmshipping, is the best car transportation company. I have already ordered trailers here several times and the company has always worked quickly and reliably. This time I rented a closed trailer to transport my car to another city and the dispatcher quickly found the right trailer for me. Transportation was long, but the experienced driver did everything right and delivered my car at the right time.
Thank you for the review, David! We understand how valuable time is these days and we aim to make the whole shipping experience as easy as possible for our customers. Sincerely yours, TMShipping
Fast and skilled work. After the call to the office of the company, the closed trailer arrived, as I ordered, in the evening. The driver safely installed my car on the trailer and immediately drove off. The driver already had that address where he should deliver the car. For all the time of transportation the driver was always in touch and I could find out about their location. At the agreed time, my car was delivered to the specified address.
Dear Jeremiah! It's good to hear from you, and thank you for sharing your car shipping experience with our company!
Did everything well. Nothing stolen or damaged, 2 days to move all the stuff from NJ to CA. Thx, price is good. No problems.
Thank you for the positive feedback, Pjero! We are glad to hear everything went well!
Be advised to look at line #17 of there contract... You will be charged the DEPOSIT plus THE COST THEY QUOTE YOU... They quoted me $250.00 to ship my car total... The deposit is not a part of the $250.00 dollar cost... The deposit was $100 in my case... So the total was actually $350.00 when it was all done... But they don't disclose that the deposit is not a part of the cost until you get your contract... SHADY way of doing business... Buyers beware...
Dear Casey,
Our goal is to provide the best service for our customers and we always try to keep the total price according to the contract. Since the driver's fee changes sometimes depending on numerous factors such as weather conditions, driver's availability etc., we use our deposit to cover the difference. Therefore, our deposit is not our commission only but also used as a "back-up" for those cases when the prices of carriers go up. There are times when we end up using our deposit completely so our customer's vehicle is shipped, because our customers come first.
Please note when filling out the contract online you can read all the items of it and become fully aware of the way we work. The payment and cancellation policy of the contract states clearly that "All deposits and service fees are final and non-refundable. Deposit is TMShipping service fee. It is not included in quoted price", because we are a brokerage company. There is nothing hidden in the contract. Also, if customers have any additional questions regarding payment, cancellation, shipping process etc. we are always available to answer them.
Best regards,
Julia
TMShipping LLC
Answer: Hello, Farinacci F.! Thank you for your question. Unfortunately, we don't ship RVs, only cars.
Answer: Good afternoon, Pat! Please provide us with the zip codes for pickup and delivery and we can arrange the transportation for you. Please contact us directly at our toll-free number (888) 950-5028 for more details.
Answer: Good afternoon, Andie! We are located in Miami, FL but we transport vehicles nationwide. Please, give us a call for more details.
Answer: Hi Andie! Please, tell me your quote number? We will call you back
Answer: Good afternoon Mary! According to Federal law, the car is supposed to be empty. If you need to put any personal items into the vehicle it should be discussed directly with the driver. Best regards, TMShipping
Answer: Dear Ray, We have NO DEPOSIT at all. If you check the agreement, you'll see that the only thing we can charge from your CC is the Booking Fee which is our Service fee. And we're NOT ALLOWED to charge it until our services are rendered - when your car is loaded on the truck.
TMShipping LLC Find reliable car shipping & vehicle transport. Call now at (772) 212 20 22 or visit our website to get an instant auto transport quote.
Thank you for the review and for trusting us with your car transportation, Anthony! We work with experienced carriers only to make sure that vehicles are safe while in transit. Do not hesitate to contact us in the future!