Toyota

Months ago I took my Toyota Hybrid Avalon in for service, the battery was dead, I needed to jump start the vehicle to get it to start. I was told that is was due to a defective positive battery terminal. The next day the same thing happened again, the car would not start. I returned to my dealer and after a day's investigation they suggest that someone have changed the original battery and installed an incorrect replacement. It turns out that in 2020 I had the same issue and it was this dealer that installed the battery that just failed. They have since replaced the one they installed after destructive testing, leaking the acid over the battery and battery compartment. I submitted the service reports to Toyota Customer Experience Center, Case **************. I was certain that the battery itself was defective because it was confirmed by the dealership. In any case I requested reimbursement of the paid amount to determine the battery was in fact defective, $160.79, based on the vehicle warranty I should not be charged. I have spoken the service manager, Rob Hayes. He suggested I write directly to Toyota based on the above analysis and Toyota would reimburse me.

Toyota has a responsibility to insure equipment works and if it fails in the normal course of driving with no exceptional use, they should repair or replace item at no cost to their customer, especially those with a long commitment to the manufacturer. This event demonstrated that product loyalty is of no concern to Toyota. Not only that but the active functioning of their product. There was a time when reliability was paramount, not any more. More important is the fact that none of the following offered any help, consideration, or even a reply:
1. Letter to their Chief Operating Officer
2. Warranty program.
3. Customer Experience Center.
4. National Center for Dispute Settlement.
5. Finally they recommend Small Claims Court; but I am not sure that it is worth this effort.
Respectfully, Michael A. Miller

Car won't turn over – maybe it is the battery?
You say jump-starting worked, well we will only charge you a small fee to confirm that it is the battery.

Months ago I took my Toyota Hybrid Avalon in for service, the battery was dead, I needed to jump start the vehicle. I was told that is was due to a defective positive battery terminal. The next day the same thing happened again, the car would not start. I returned to my dealer and after a day's investigation they suggest that someone have changed the original battery and installed an incorrect replacement. It turns out that in 2020 I had the same issue and it was this dealer that installed the battery that just failed. They have since replaced the one they installed after destructive testing, leaking the acid over the battery and batter compartment. I submitted the service reports to Toyota Customer Experience Center, Case **************. I was certain that the battery itself was defective because it was confirmed by the dealership. In any case I requested reimbursement of the paid amount, $160.79, based on the vehicle warranty. I have spoken the service manager, Rob Hayes. He suggested I write directly to Toyota based on the above analysis and Toyota would reimburse me.

Toyota has a responsibility to insure equipment works and if it fails in the normal course of driving with no exceptional use, they should repair or replace item at no cost to their customer, especially those with a long commitment to the manufacturer. It demonstrates that product loyalty is of no concern to Toyota. Not only that but the active functioning of their product. There was a time when reliability was paramount, not any more. Thanks for your support and help.
More important is the fact that none of the following offered any help, consideration, or reply:
1. Letter to their Chief Operating Officer
2. Warranty program.
3. Customer Experience Center.
4. National Center for Dispute Settlement.
5. Finally they recommend Small Claims Court; but I am not sure that it is worth this effort.
Respectfully, Michael A. Miller

That guy's do no answer questions thru the internet. I just write a couple of times but nobody attend my issues.
By phone was the same history.

Amazing collections of cars. Professional approach in everything. This is my number one choice. I love it.

Let's start with WTF Toyota?!?
1. Why in the freakin' world you removed variable intermittent wipers option?!? Every stinkin' ford and even fiat/chrysler has it as standard equipment. Even Soviet "cars" of last millennia had it...

2. What was wrong with normal standard cruise control lever - why did you replace it with funky buttons?!? Was it for the difference's sake? FYI: not everything different is necessarily good.
3. Your "infotainment" traditionally sucks, and mine is not an exception - lousy 19th century interface, limited functionality.
4. What's up with your intrusive spying "technology"?!? I removed DCIM fuse to disable it, and bluetooth microphone stopped working. I am installing an aftermarket head next week so you can shove it.

Now what I love and what outweighs the above ridiculous stuff
1. Excellent dirveability and handling. Even on ice and in snow with STOCK "low resistance" tires.
2. Quiet ride
3. Good fuel economy - 40M PG avg in the winter
4. Legendary reliability. Didn't have a chance to test it myself (mine only has 3,400 miles) but hope I won't be disappointed.

Subject: Vehicle Warranty
Vehicle: 34 CRB 154.2020 Model. 47,000 km

Past:
On 15.02.2024, noise and smoke came from the engine while traveling on the Bursa highway at 05 in the morning. The vehicle was parked and a tow truck was called. The vehicle was towed to Bursa Toyota Akkoyunlu service. As a result of the service inspection, it was reported that there was damage to the engine block. Afterwards, the same information was given for the vehicle that was shown to a local master. The vehicle was sent by tow truck to the Istanbul Toyota Sonkar service, where I work regularly. In the examination carried out here, it was reported that there was damage to the engine block.
Problems:
1. When the vehicle was examined at Toyota Akkoyunlu and Sonkar Services, no information was given about the Warranty On Insurance.
2. When I requested that the vehicle be covered under Warranty, the Service Manager said that since the vehicle was inspected before us, we do not include it in the warranty.
3. Those who inspected the vehicle were Bursa Toyota Akkoyunlu and Local Master. These indicate that they did not disassemble the engine part.
4. Additionally, despite my insistent request, Sonkar Service did not provide written information about the reason for not being included in the warranty.
5. Vehicle maintenance has always been carried out on time at Istanbul Sonkar service. The engine block damage of the 2020 model vehicle with 47,000 km is unacceptable.
6. The vehicle, which is famous for being durable, had engine block damage on the highway. Thus, it created a security problem for my family at 5 am.
7. I am a customer who has four Toyota brand vehicles in my family and does not use any other brand vehicle. This situation disappointed us all.
Wants:
1. I request that the vehicle be included within the scope of Warranty and repaired.
2. If the vehicle is not included in the scope of Warranty, I request that the rejection letter be sent to me.
3. If a negative response is given, legal proceedings will be initiated by me unwillingly.

So i went therq on furdays! And i got mycelf the new 2022!>? Corloalaa i got in and took itsss for a tEST DRIVee!1 i eas going pas the soeed limit around 100mph and i creah>?!?!?!?