The company demonstrates a mixed reputation, with several customers praising the timely delivery and accurate parts for their agricultural equipment needs. Positive feedback highlights effective communication and competitive pricing, fostering a sense of reliability among some users. However, significant concerns arise regarding product fitment issues, inadequate customer support, and challenges with returns, leading to frustration among many customers. The recurring theme of dissatisfaction with service delays and miscommunication suggests a need for improved clarity in product descriptions and a more responsive customer service approach to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
The web site had all the correct part numbers and even casting numbers for a new Water pump with Pulley. Went to install and found bolt holes were slightly too small and could not install. Also found Pulley was installed too far out by 5/16". They would not take it back. They said there are more than one pump to fit a Massey 65 Gas. Which is Bull $#*!. They will tell you anything to get you to go away after they have your money. I had the holes drilled out and Pulley pressed into correct position to make it work.
Ordered a block for a john deere 4440 and got one quickly but it was wrong, I didn't read the whole description about cam or crank driven oil pump, sold on ebay by same company and now they won't let me return a $1261.06 error, even though I bought the correct one from SAME company! Crooks
This part has 2 sizes and 2 applications
The one I ordered was too big of diameter@ 4.25 " - OEM part is 3.75 diameter. The one you are selling fits 444 DIESEL or 424 GAS, my tractor is 444 GAS. Please list better description and correct dimensions on your site for this part. You did not want it returned, I reordered from Steiner's with correct dimensions.
Delivered on time with no surprises. Prompt and as listed.
Easily found what I needed, price was good. Shipped fast.
Unfortunately the parts do not fit, even though I called and asked if these parts were correct for my tractor, and the customer service person checked and assured me they were the only ones available for my model and therefore were the right ones.
Recieved, reviewed, & in use. Checked regulator & it is working as described. Have hopes that it will last a good time. Pretty disappointed that it was manufactured in China. When we could have easily produced it here. Thank you Joe.
Let's Go Brandon.
It was a great experience again. It was delivered within a few days from when it was ordered
The part I was looking for was in stock and delivered quickly.
My order was correct and delivered within a few days of ordering. My go to parts depot for my skiddy...
Able to locate needed parts and got shipped in a timely manner..
Found the correct part. Picture on website was exactly what I received. Shipped same day as ordered.