Travel.State.gov

We expedited our passport 8 weeks ago and it is not even processed. We've spent one week one hold to get two calls through and nothing changed. This is a disgrace.

YOU WILL NOT GET YOUR PASSPORT HERE! IT IS A SCAM AND YOU WILL LOSE YOUR MONEY AND GIVE YOUR PERSONAL INFORMATION TO THESE SCAMMERS! MAKE SURE YOU GO TO https://www.usa.gov/passport, AN ACTUAL USA GOVERNMENT WEBSITE TO GET YOUR PASSPORT! THE OTHER SITE TRICKS YOU WITH THE.STATE.GOV. IT IS FRAUD

They lose application, the charge money... they procrastinate... stuff that would not even happen in a 3rd world, country... God help us, have mercy on us, and God bless America

Another follow up to my review dated 3/15/23. We continue to wait, now 14 weeks into our on- line passport renewal. We paid to expedite and when that fell through we submitted the on line request for a refund at least 6 weeks ago. We still can not get anyone to assist us via email or phone. Our on-line status continues to say "in process" as it has since DECEMBER 2022. We got a technician on the phone this morning who wouldn't even look up our application. He told us repeatedly, if the status on our on-line account says "in process," everything must be ok. SERIOUSLY? ITS BEEN SINCE DECEMBER. We have no idea what is going on, we lost money on travel in March and we are being PREVENTED from any travel because absolutely no-one is willing to type in our application and request ID numbers and see what happened with our application. We have not received any emails or notifications that anything is wrong but still can't get answers. However, their website continues to advertise both routine and expedited passport processing times less than what we have already waited.

Very good and help to change ur life within a minute. It has help a lot of people around the globe and really appreciate it thanks.

My renewal went smooth. I also received email updates. Photo was taken online.

Very convenient.

Thank you

Before I jump into this, I must let the customer in on a few facts:
A) I was born in the Canal Zone in the early 70's to a military family.
B) Both Mother and Father are born in the U.S.
C) I was a military veteran of 5 years, honorably discharged.
D) 18 year law enforcement officer.
E) No legal issues at present or the past.
F) All money was paid up front.
G) I had in my possession a valid drivers license, social security card, a birth certificate, and a certified copy of my certificate of live birth.

What I will tell you is this. When you deal with the State Department prepare to dig in for a VERY LONG ordeal. The process is a shining example of just how broken our government agencies really are. You will be forced to endure and witness incompetency as well as a broken website. I will challenge any reader to find me a specific telephone number to a State Department Office. The have only one (1) main number and it takes you to a contractor. If you must send additional documentation as I did after being thoroughly vetted by the US Postal Service (Explain that one to me please,) You then begin to play the waiting game. If you were lucky enough to ring the bell the first time out, good on you! I was not so fortunate. I was told I needed additional documentation. Long story short and $238.78 bucks later, I still am nowhere near closer to receiving my passport. The process began on February the 10th of this year, and continues today. The government loves other peoples money, but does not have the ability to operate this bureaucratic monstrosity. Only advice I can give is, bring a lot of patience. I pray you weren't born abroad or you are in for a very mind numbing maze of paperwork.

See my review of the Social Security Card for further adventures of, "Toast tries to get a replacement Social Security Card."