The agent was very kind and caring he explain everything to me over to make sure I understood what I was asking for and what was required to get what I needed well mannered clear spoken I meet someone who help me find what I wanted excellent job thanks so much I appreciate everything great job.
Thanks for booking help! Customer service of Travomint is really fast and awesome! We really enjoyed every aspect of our trip to Manchester! I am happy customer of Travomint..
Do not trust this company. This same company is also running under Travomint, Flightszoom and Traveloes. They are running a call center scam based out of India. They are operating in the US and UK. A lot of their reviews are fake. They are conning the customers by advertising themselves as the airline reservation and customer service numbers (fraud). They manually take the customers information including credit card numbers, drivers licenses, passports over the phone. They actually give you a $10 discount for calling them on the phone rather than booking online. They overcharged me $3000 for my tickets and said the following" TOTAL AMOUNT CHARGED INCLUDING ALL TAXES AND AIRLINE IMPOSED". The airline did not impose a single cent. They make you sign paperwork first before showing you invoice, payment breakdowns, their address, their real company or travel agency IATA number.
They are also advertising a number of toll free numbers. All these number go back to the scam call center.
*******699
*******095
*******894
*******328
*******422
Please do a search for *******365 and you will see. I am also attach in pictures where they are pretending to be various reservations and customer service number. I have only shown a very few of the airlines.
The worst agency EVER! If you want completely RUIN your trip - buy tickets through them.
I bought ticket from Miami to New York through this agency. Before purchase it, i asked in the "customer support" chat if carry-on bag is included in the ticket - they answered me "you still didn't purchase the ticket, you need to finish your purchase". I was like - excuse me, I'm asking a question about this ticket before percussion it. They said "yes, a carry-on bag is included in your ticket". I bought the ticket, added it in the app of airlines and something didn't feel right. I called straight to the airlines and asked them about carry-on bag. The airlines representative answered that no, carry-on bag is not included on this ticket, only a personal item. And you can't add it in the future. You can add only check-in bag.
I texted to the agency, they told me - we will look into this, we will follow back in 24 hrs. Nobody called in a day, nobody did in 2 days. I reached them out again. They said, oh yeah, we need to listen to your call to see if we were wrong. And I told them before that we communicated by chat. So, obviously, nobody was trying to "look into the situation".
After that I reached out to them again. And again - nobody answered. When they call themselves to ask for another "24 hrs" - the guy sounded irritated as hell, he talked to me extremely disrespectfully and hung up on me while I was talking. And every time it was like a start from the beginning. So nobody does ANYTHING to fix the situation! Extremely unprofessional "travel agency". They are not able to handle their own mistake.
And for the record - I need a carry-on bag - because of the health condition. I have medicine and medical equipment to carry with me, that is bigger than personal item. So, nobody refunds my money because of their mistake! They treated me very badly and were disrespectfully on the phone. This experience was just a nightmare! BE AWARE!
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Travomint UK has a rating of 3.8 stars from 15 reviews, indicating that most customers are generally satisfied with their purchases. Travomint UK ranks 30th among Travel Search Engine sites.