• TrendingCustom.com

TrendingCustom.com

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Overview

TrendingCustom.com has a rating of 4.3 stars from 51 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TrendingCustom.com most frequently mention customer service. TrendingCustom.com ranks 110th among T Shirts sites.

  • Service
    26
  • Value
    27
  • Shipping
    27
  • Returns
    4
  • Quality
    25

This company responds to reviews on average within 20 days

Positive reviews (last 12 months): 94%
Positive
47
Neutral
0
Negative
3
34
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How would you rate TrendingCustom.com?
Top Positive Review

“My dad was very happy!”

Briana M.
6/16/24

Ordered Father's Day gift for my dad and he was very happy and shocked! Quality of poster was perfect and everything I wanted. I received consistent updates and arrived on time as predicted! If anything, there were too many emails!

Top Critical Review

“You and me”

James F.
4/14/24

I want to give better but I don't know what happened from shipping to my house somewhere in between my package got damaged from getting wet or something.

Reviews (51)

Rating

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Thumbnail of user cynthiam2470
6 reviews
2 helpful votes
  • Send Message
February 13th, 2023

Every review you've read about their shipping a customer service is 100% spot on! Horrible!

When they do respond it is most definitely a copied and pasted email from Christmas. They use "this season" as an excuse for shipping delays and then attempt to blame carriers.

I ordered 02/01 and my order will NOT be here for Valentine's Day. Yet they advertise all about it. Makes no sense at all.

My tracking number has said the same thing for days: "A shipping label has been prepared for your item …" The response: "Upon checking, our records confirm that the package is currently in transit."

Their records are no different than what I see. So they have no problem insulting your intelligence and lying to you.

And the cherry on top? After telling them that if I don't see movement on my tracking by the next business day, I would put in a dispute, mysteriously I can't log back into my Trending Customs account.

While www.macorner.co (yes it's.co and not.com) may not have as many cute little faces to personalize that look more human than cartoonish, they are a MUCH better choice. We've gotten a couple of things from them and they communicate well and the product is great.

TC? Avoid. All day. Every day.

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Company Representative

Thumbnail of user emmaf518
Emma f.
Typically responds within 20 days

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