TrinitySolar

We signed a contract in March for 14.5 cents per kw. They cancelled our original install date because they hadnt pulled permits. The second installation they cancelled less than 24 hours before they were supposed to install. At that point I decided to cancel the entire thing. They called me and said that had been a mistske to cancel. They offered me $500 and a LOWER rate. They send a new contract that WAS a lower rate - but also had a $123 monthly leasing fee. They redused to honor my original contract. They tried to tell me my previous contract had a $126 leasing fee. I emailed him my contract and asked him to show me where I agreed to that. He finally admitted there was no $126 fee in that contract. I canceled our order and we are NOT getting solar anymore. I feel like we dodged a bullet. Read everything - every single word of your contract

I just had my panels installed. It only took 2 days. Everyone from the start have been very courteous and professional. Kylie who was the person I spoke with was very courteous as well as knowledgeable. I agreed to have her set me up with an appointment to have a representative come out and discuss the entire procedure. Kevin the representative was also very professional and knowledgeable and answered all of my questions. The Installers came out yesterday and finished up today. It was so hot and all of the installers worked extremely hard all day. They finished up today. They were very polite and professional. They cleaned up everything. Not one thing was left out of place. I did not get their names, I wished I had because I would like to acknowledge them all. Great job guys! It was explained to me that the system will not be turned on for about 2-3 weeks, pending inspection. I'm looking forward to the advantages of going solar and will update my review once the system is up and running.

After only a few years my system that was installed by Trinity has begun to fail miseirbly. I noticed my electric bills were exceeding 350 $ which were only supposed to be around 20$ plus they still deducted 130 leese fees from my account. When i called they told me humm youve been off line for a few months, apparently they are not monotering their equipment cause if they had they would know that 13 out of 42 panels were not working at all. When their tecs finally showed to fix the problem i was told the failed cause the panels thy installed were the cheepest ones avaiable [this comment came from their own tecs] i am on a govt solar lease program and if the govt alows this kind of coduct the whole thing is a scam thanks Lamont and Biden.

I had been waiting for about 3 months, one day I received an email scheduled for next week installation. One day before the installation day, I received the email from the sale rep, Samuel Hill, saying that the current system is not eligible because I have too much shade over the system. He referred either I cut down more trees or they will install a larger system and the cost will be a bit higher. So, I emailed him back telling him that the trees are not my trees, I cannot cut them down and asked how many more panels that they would install and how much it cost per KW. In the meanwhile, I received a call from schedule department (rep name Anderson) to confirm that I have an appointment tomorrow for installation and asked if anyone is available at home (I guess they are not communicate each other). I told her that I just received an email saying that my system needs to be upgrade, then she blah blah for a bit and she said she will call me back, but she never called back.
Few hours later, another rep called me, his name is Connor Riley, to reschedule for another 2 months. I told him that I was waiting for Samuel Hill to send me a new system proposal. He said it's ok, lets schedule and Sam will send me a proposal later. An hour later, I receive an email from Samuel Hill saying that the system will be the same, but the cost is 5 cents more per KW. This is ridiculous. Why would I change to solar if I can only save about 2 or 3 cents per KW?