Bought the monthly pass to watch the Euro games, have not been able to watch a single game since subscribing. Complete waste of money, contacted tech support, "they're still gathering data". Absolute garbage.
You pay your subscription and then all you see ads, and then "Service is temporarily unavailable. Please try again later." And it didn't happen only one time, but several times. How is this possible, we are paying for a service that we don't receive. And you can't get a refund. Make yourself a favor and do NOT subscribe to TSN.CA
This is a money grab. It is an expensive service for the product; further, they auto-bill with zero renewal notice, in advance of your renewal, and there is no recourse for their lousy renewal policy. Go somewhere else for your viewing pleasure.
TSN has decided to add a data feed to live sports. They place a bulls-eye at the feet of offensive players in the case of NFL. They further add name placards behind each player and track their movement on the field of play with a coloured smear.
This is a horrible distraction from a live sports event. Sufficient that I cancelled my subscription.
When it works its good but poor picture quality. However it rarely works at all. Constantly freezing or blanking out. Most videos might have sound but no picture. This morning on computer I got nothing but errors. I thought sports net was good except no junior hockey. Bad buy.
Duthie is terrible, So negative, so I will be negative. He continues to be critical of young players at the World Junior, it's always but but. This game is terrible etc.
Now my real complaint is Duthie at the World Cup. TSN had very good commentators on their World Cup panels. They were knowledgeable, enthusiastic and professional. Duthie was completely out of his element, did not offer insight, ask intelligent questions to the panel and generally had a negative outlook on a very exciting event. The only good thing if Canada getting knocked out was that Duthie went home with them, so I was able to watch the rest of the tournament without wanting to break my TV screen
Is it just me or will Gord Miller and whoever his side kick is just SHUT UP. They never shut up. Just do the play by play. NO one wants to listen to u go on and on and on and on and on and on...
Really poor service of World Cup to date. Two interruptions of streaming by halftime of Netherlands/ Senegal match. Unacceptable and bush league!
I wanted to watch boxing on TSN 4.1 match in 45 mins rest was ads. Terrible just turned me off to TSN totally. Would not have given 1 star but made me rate them.
Everytime i try to watch something it says that my internet is unstable! I have to call in and trouble shoot EVERYTIME. This last time they told me it just won't work because xbox is not supported, I need a smart TV. TSN has decided that if you can't afford the lasted technology I am not worthy to watch sports. I am too poor to travel or do concerts, I just want to watch CFL for a little enjoyment but TSN has announced that if I don't come up with money to buy a smart device then I am too poor to enjoy even this for recreation! Clearly they are the spawn of a oppressive Trudeau government, stomping on those at the bottom!
The only good thing about your commercials is when I see 4 ads in the bottom corner of the screen, I know I have time to leave the room to rinse the coffee mug or use the washroom. NOT ONLY am I subjected to them but they won't even play and get off my screen so I can get the information I WANT!
I detest your "new" 1/3rd screen platform - I want "full wide screen" videos.
In fact, I am using Sports Net more often now - because "IF" there is a commercial at all - it's only 15 seconds.
Video highlights are better, interviews are better and I don't have to use the washroom as frequently!
They give you a list of events they broadcast without telling prior to paying that some of the events only air in Canada. As soon as I found this out I sent email to cancel. Their reply was is that they do not refund partial used accounts. I did not use a second of my subscription. Total BS
Terrible app - Even worse service - App crashes constantly. Called Cust. Service on Day 1 of WC - still waiting to hear back - WC is down to the final 8 now. They don't care they already have my money. Had to constantly shut down and restart the app for each and EVERY game so far. The app crashed 15 times before I stopped counting how many times it would crash, and missed the Portugal vs. Switzerland match. I have to make alternative arrangements so as not to miss any more matches. Find something else, ANTTHING else if the game is of any importance to you.
I have called 3 or 4 times because the app keeps kicking me out, saying playback not available at this time. The technical team does nothing, when I'm trying to watch a game, I'm missing most of it because it keeps flipping me out.
Disgusting that they break for commercials, but then come back to show a sports program in progress and still playing commercials is split screen. I didn't pay for a large TV so I could watch a small screen of my favourite sports! Enough already!
Bell has once again found a way to rip people off (through TSN). Save your monthly subscription fee. 5 channels of the same thing or "not available in your area". Too much of analytics of sporting events and not enough of the games.
Prior to subscribing, I read the descriptions of the subscription options and it was specified that with a monthly subscription one could stream NBA, NHL, NFL, etc. I subscribed, opened the app to watch the Raptors game, only to find that they don't have all NBA raptors games available for live streaming. By the time I hit subscribe, it was already too late. $22.99 in the garbage, which is a significant amount to me as a university student. I cancelled my subscription but they wouldn't refund me because it's a prepaid service. Think twice before hitting subscribe. Maybe I'm the only one who never realized tsn doesn't have the licences to all the NBA games, but if not, now you know.
Unbelievable bias and gushing over TO teams. Leafs win and it's ten min of parade planning. They lose and it's never because the other team was better. Specials about what Toronto players do on their day off? How many times do we need to see Raptors coach standing with his arms out? Or Leafs players chewing their mouth piece while we wonder who they are playing because the camera is only on the Toronto players. It's blatant and it's disgusting to put up with. People are running out for a reason!
Site barely works on any device, layout is extremely confusing, I just want to watch the leafs live but its like trying to decipher the DaVinci code navigating this garbage website. Click on a video, 30 second ad, then the actual video doesn't even load. Please, save your money and look elsewhere if you want to watch any sports live.
I thought it would be the same as Sportsnet... not, it's useless.
You can't download the app to your TV.
When casting, it constantly stops and has to be reloaded. Often won't load at all.
All of this and 30% more. I guess I should have expected so little from a Bell company.
The company faces significant challenges in customer satisfaction, with many users expressing frustration over poor service quality and a lack of responsiveness from support. Common complaints include difficulties with subscription management, technical issues during streaming, and a rigid refund policy that leaves customers feeling undervalued. While some customers appreciate the variety of sports content offered, the overall sentiment leans negative, with many indicating they would not recommend the service. The feedback suggests a pressing need for the company to enhance its customer service approach and improve the reliability of its streaming platform.
This summary is generated by AI, based on text from customer reviews