On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company faces significant challenges in customer satisfaction, with many users expressing frustration over poor service quality and a lack of responsiveness from support. Common complaints include difficulties with subscription management, technical issues during streaming, and a rigid refund policy that leaves customers feeling undervalued. While some customers appreciate the variety of sports content offered, the overall sentiment leans negative, with many indicating they would not recommend the service. The feedback suggests a pressing need for the company to enhance its customer service approach and improve the reliability of its streaming platform.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
After 4 days of watching tsn PGA
TSN didn't air the last holes.
20 year old Mr Dunlap won.
Very disappointed
TSN has a terrible online service and worse than that, when you realize it and ask for your money back they will not refund it. A company that will not refund money for the unused portion of a subscription knows their product is no good. You have been warned by someone who got burned.
If there were ever 2 guys that never shut up and just wanna hear themselves talk, it is these ego maniacs.Full of garbage info. Just call the damn game. I try and catch another feed ( usually USA,) every chance I get. Ps...I'm not alone on this viewpoint!
All I want to do is watch the world juniors but the feed keeps freezing. Painful experience. Will cancel as soon as the tournament ends.
In Canada, complete waste of money if you are an NBA fan. Half the time they have two broadcasts of senior men's curling instead of NBA. Only broadcasting 1 Christmas day game also is a joke.
I saw a discounted yearly price and subscribed. After realizing how poor the available content was i wanted to cancel but there is no refund for prepaid subscriptions. These days this is unheard of. I would never get this or recommend it to anyone.
Your commercials are so loud it's annoying as I have to search for the mute button.
Clearly negative advertising.
It was inevitable that what was once a dream, TSN, became available on all you little $#*!'s computers.
It was already bad enough that you all had to be drinking beer on top of only being able to watch.
None of you will ever go with women anymore, and you'll all have to do something by yourselves while you're at home alone, too.
You're actually all such losers that you'll all be the ones who have to be giving jobs to everyone else, too, hahaha! (.\|/.)
Blocking every regular CFL game from viewership across Canada is bad enough, but blocking our Canadian Grey Cup Games from Canadian viewership is gotta be the worst.
I mean WHY?!
My name is Hal. Your football panel is by far the most byist i have ever encountered. Montreal beat Toronto bad, by a much better football team,yet your panel didn't really know what to say. Give credit where credit is due to a better team.I was watching tsn again on thursday and all the panel could talk about was Winnipeg, their injurys and still only needed two plays a quarter to win,they couldn't get the alouettes name out.I have no respect for the panel.if they can't talk objectively about another team don't say anything at all. Go als go.
TSN is a joke no channel 4 in Toronto area doesn't work video freezes all the time don't buy this service want to watch. Leafs can't. Will cancel it
Thank you TSN for deleting the World Cup Rugby Springbok v Tonga live game on TSN2 yesterday, which I set to record a couple of days ago & was changed by you. There are 14 staunch South African Rugby supporters who came to watch & now hate TSN as much as I do! Well done #$*^%!
Why does tsn always change a match after the first set that we watch for a women's match when the same match is playing on one other tsn channel?i am getting very frustrated and thingking of cancelling my subscription.We spend an hour or so watching one set and you guys change to women trying to promote women tennis.Let people decide what they want to watch thanks.
Watching the 1st round and part of the second round of the women's golf tournament no mention of what golf course this is at or what city it's in or the forest fires, such poor coverage that I stopped watching and switched to football and men's golf on other networks. If this course/tournament was at glen abby or any other course in ontario we would here the name in every second sentence. TSN stands for Terrible Sports Network.
TSN provides very little information on their website about the subscriptions. They say that they have the deepest roster in sports and then you see all the team's logos and, I assumed, incorrectly as it turns out, that I would be able to watch the NFL games featuring my favourite team. Unfortunately, after signing up and not being able to find any games, I was told by customer service that very few of the games are actually shown. If I'm lucky, I might catch one or two games from my team in the whole season. Signing up for TSN+ wouldn't solve the issue. I found that out less than 24hrs after signing up and, of course, there are no refunds (and they are firm on that - even speaking to a supervisor does nothing) - which I believe is part of the scam. I already wasn't thrilled with Bell Media, but now I never want to ever do business with them again. Hopefully it was worth my $50 to them. As a former business owner myself, I would have never treated my customers this way. It's just appalling. I'd give zero stars if I could. If you want a variety of sports and don't care about which team or event, then this might work for you. Otherwise, sign up for DAZN.
The TSN website and each TSN app have very different menus, each one incomplete, each poorly designed and for CAD 20/month replay of full games (soccer) is not included. The signal is awfully unstable and they blame it on your ISP, their apps being the only ones I have issues with. I'm never again paying for a TSN subscription unless I have proof that all of the above issues have been resolved.
Extremely annoying piece of JUNK! I have a brand new $8,000.00 Gaming Computer & Fiberoptic Gigabit internet connected with a Cat 8 Ethernet Cable and the only thing that crashes on me, is this garbage TSN app! Unless you like missing great plays and almost always...the end of the game or race, find a different source for sports!
Terrible working app, how do you guys get away with this nonsense... and make people pay for it... not to mention the coverage for every game is god awful. WHY DO I ONLY GET TO WATCH A "FEATURE" group of golfers all of which are plus 5 or more when you wont show one shot of the leader playing at the same time. Its a joke. All this talk of growing the games, TSN is doing the opposite. If I wanted to watch amateurs play Id watch the Korn Ferry Tour.
Just finished watching the whitecaps game tonight and they won 6 2 but after the game they didn't show highlights until over 10 minutes after a commercial pretty sad toronto has no love for Vancouver if it was tfc it would be instant highlights