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TSN has a rating of 1.1 stars from 153 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TSN most frequently mention world cup, customer service, and many times problems. TSN ranks 262nd among Sports News sites.
My name is Hal. Your football panel is by far the most byist i have ever encountered. Montreal beat Toronto bad, by a much better football team,yet your panel didn't really know what to say. Give credit where credit is due to a better team.I was watching tsn again on thursday and all the panel could talk about was Winnipeg, their injurys and still only needed two plays a quarter to win,they couldn't get the alouettes name out.I have no respect for the panel.if they can't talk objectively about another team don't say anything at all. Go als go.
I've had interference three times in two months and support is useless. They wouldn't even extend my subscription for at least another week. That's how cheap they are. There should be laws against companies like this who couldn't care less about customer satisfaction. All the greedy pigs want is your money
I have never seen such a bad quality and unreliable payed streaming service like I have with TSN. It is horrendous!
By far a lot worst than cheap free streaming you can find in the internet for games.
I set up my tv with ethernet cable Cat 8 category to make sure I'm getting the best quality and consistent streaming I can get and I don't have any problem with other live streaming services, only with Bell owned ones like TSN.
Starting with adds. Even though you pay for it there are still a bunch of adds playing everytime you are watching, not regular tv comercial, but adds you cannot skip.
As for image quality I'd say that around 5% of the time image quality might reaches 1080p if ever, 95% of the time it keeps switching from 480p to 720p. With most of the time being at something like a 480p. It's disgusting really!
Crashes... again worst then free internet streaming. It crashes A LOTl! While watching the world Cup it happens around 10 times or more. Never seen this before. And to top that, everytime it happens it goes back to main TSN page and you need to find what you are watching, when you do you are forced to watch more adds! I'm talking 10 adds or more of 15 secs each for every time it crashes in a World Cup match for example. You don't get that even in free streaming. Shocking!
I'm not even going to start about how bad TSN is as a sporting channel because just that could be another whole topic.
Trying to watch live tennis. We are lucky if we see a completed point without it rebuffering. Very frustrating.
Really poor service of World Cup to date. Two interruptions of streaming by halftime of Netherlands/ Senegal match. Unacceptable and bush league!
Just terrible, top to bottom. Multiple tech failures, inadequate and outdated streaming software even when not crashing. Worst of all streaming options (SNNOW, DAZN, FUBO) by a country mile.
I picked one month subscription for the world cup, but it renewals automatically with out my permission
Tip for consumers:
I selected one month subscription for soccer, it charged me automatically after one month, and I can cancel it
Can't watch NHL, can't watch CHL, can't watch PHF. There is almost nothing enjoyable to actually watch with a subscription. Hope you like Sportscenter and tennis.
Watching the Stanley Cup Playoffs. The constant advertising is absolutely ridiculous. Sports betting is advertised even between whistles. Disgusting!
I missed ufc 292 prelims because tsn had golf on, they do that so often, I have got 5 ten channels, I am sick of tsn
4 out of 5 tsn channels tonight are blackout and it's a common accuracy. Licensing is bull if I have to pay good money for nothing
Tip for consumers:
Dont
Mobile website is absolute garbage... click bait and constant ads... auto play junk video are frustrating
I've never seen such poor video quality since the 60's...as soon as world Juniors are over I'll be cancelling
You can't even rewind. At all. No app. Poor quality. Buffering. Zero stars I'm not joking I'll watch free streams over this crap
Terrible programming and customer service. Lots of outages for maintenance on the app. Avoid at all costs.
Tip for consumers:
Avoid using TSN
How can you even offer this as a service?
Absolutely horrible and reportable to CRTC
Please cancel this and provide everyone with a refund
It is the worst provider of sports content. It is the unique provider for this content: La Liga in Canada. It is an online content but then is the same service you would get from a cable provider.
You need to watch at the time of the game and if not maybe next day if you are lucky with a lower quality resolution you might be able to watch your game.
I was not able to see the on demand again as it was not posted for the last 2 games and is for the top team in La Liga. Forget about it if you like any other team which is not in top 4 in Spain.
I'm subscribed to other services online like fubo or DAZN which would provide you the game at any time you want from the beginning even if the game is in the middle of it.
Price is similar with much better content, highlights, posibility to wach at any time and for at least a week, but service on TSN doesn't provide any of that.
I hope that some other service provider will get the deal for next year since this is not a service at this time. It is cable online in fact nothing else. You missed the game you lost it. Very very disappointed for the last 2 years no improvement.
Apps are slow, ads still there while subscription. Not convenient, not even 4k. Remember to cancel it before subscription.
Blocking every regular CFL game from viewership across Canada is bad enough, but blocking our Canadian Grey Cup Games from Canadian viewership is gotta be the worst.
I mean WHY?!
I tried to watch the euro cup game England vs Croatia and experienced buffering eventhough I have 150 MBPS internet and never have a buffering problem with any other service
I have this solely for Raptors games. I also have the Sportsnet streaming app which I purchased months prior. I thought that app was lacking and nothing special. Boy was I wrong.
Many days my wife and I cannot stay up for late games so we watch them the next morning/day on Sportsnet... no problems and we really like this feature. Or we start them an hour late and can restart the game on SN. None of this with Bell TSN.
With the "we Love to rip off our customers Bell" you cannot pause, rewind any games and you CANNOT watch them at a later date. It is like they went back to 1995 TV service before PVR's. Even PVR's are now dated, but Bell offers none of this functionality and for 25% more money than Sportsnet.
Just a disdain for customers as usual from Bell. ALLOW US TO RE-WATCH THE GAME AND PAUSE YOU DOLTS.
Sportsnet 3 star
TSN 1 star
Bell is like a parasite that eats you until you are all gone and then they act surprised. Bell charges 25% more for far less service. You can watch Sportsnet on your Firestick... Bell is too cheap to permit that so you have to cast or in our case break out our Xbox and hook it up... which is a pain.
It does seem like many are unaware (and that is on you) that TSN pays for half the Raptors games and Sportsnet pays for the other half. If you only choose one, pick Sportsnet.
Tip for consumers:
They have you over a barrel if you want to watch your team so best of luck.....Sportsnet is far better now that they remedied their buffering issues.
TSN is a joke no channel 4 in Toronto area doesn't work video freezes all the time don't buy this service want to watch. Leafs can't. Will cancel it
- Ads ads ads: $20/mth and you get unskippable digital ads (sometimes 4 of the same in a row)
- Ads inserted mid-sentence
- On demand content uploaded anywhere from a full day later to 4 days later
- No resume option. You must restart by watching four ads. Then you try to skip ahead, forcing you to watch four more ads. If you guessed the wrong time point, four more ads. I've watched up to 20 ads to find where I left off. And it's the same 3-4 ads.
- No picture in picture. Want to answer a call or text? You must exit your video. Try to remember where you left off so that you only need to watch EIGHT ADS to resume
- On-demand content is hard to find. Terrible site navigation
- Sometimes the timeline disappears entirely and you need to exit and re-open, THEN WATCH A MINIMUM OF EIGHT ADS BUT PROBABLY MORE SINCE YOU COULDN'T TELL WHAT TIME YOU LEFT OFF AT BECAUSE THE TIMELINE DISAPPEARED AFTER COMING BACK FROM WATCHING FOUR ADS THAT YOU PAID $20/MTH TO WATCH INSTEAD OF YOUR DESIRED PROGRAM
- NO EXAGGERATION, THERE IS NO WORSE VIDEO (PAID) STEAMING APP IN EXISTENCE
- You'll need to constantly purchase no cellular devices because TSN will make you want to launch your phone at walls or undesirable people
- Kidney stones are only slightly more painful than the TSN app (at least on your mental health... not kidding)
Tip for consumers:
STAY AWAY FROM TSN
80% of the games on resolution that looks like a Youtube video ripped from VHS! Very subpar compared to dazn or fubo
Not sure what I just saw
Did TSN reaaly cut to commercial midway through the ceremony. Garbage move. Decision of same guy who fired Laflamme?
TSN is an ABSOLUTE BLOODY JOKE
You'll feel much better spending your subscription money on anything else in the bloody world
Tip for consumers:
Forget about TSN
TSN DIRECT, what a rip off. My daughter (from Canada) had to be in California during Christmas break and when she found out Canada and the US were in the World Junior Hockey Championship final, she tried to find a way to watch the game from California. I suggested she try a number of different things and nothing worked as TSN had all the broadcasting rights. So the only other common sense thing to do would be pay for a one day pass to watch that game. They have the broadcast rights so if you want to watch, then pay. So she paid for the one day pass... and when trying to log in to watch the game, it gave her a messages saying unable to watch from her location. She forwarded the email she received after paying for the one day subscription and I have been trying to get TSN Direct to refund her. It's only $8.39 but who wants to pay for something and not get what you pay for. The email I sent to TSN was not answered after close to two weeks. I tracked down a phone number and after long hold, I explained the issue and was told there are no refunds. Started to get a little more mad at the situation and its no longer "only $8.39 issue, its no a principal of the matter. I demanded to speak to a supervisor who i was told was sort of in the loop because the person I was speaking with said her and the supervisor was communicating about my issue while I was talking about it. Therefore I asked to speak to the supervisor. Of course the supervisor was somehow unavailable even though i was just told they were communication with each other so I asked for a call back asap. About an hour later a manager/supervisor called me back and said my daughter is not entitled to a refund because TSN Direct doesn't provide refunds. I said my daughter paid for a service that was unavailable and could only find that out after trying it so why should she have to pay and if so, then a refund should be in order. The supervisor said my daughter should have read all the terms and conditions where it states TSN Direct does not give refunds. Now I'm at a point where I'm getting a little peeved and it isn't a "only $8.39 " issue, its now a "TSN Direct, do the right thing issue. Who in the hell ever reads all the terms and conditions especially when its a one time thing to watch a game that either has already started or is just about to start. This is just wrong and everyone needs to know how TSN treats their customers. Perhaps Hockey Canada and whoever is involved in the decision making of who gets the rights need to know this as well.
Tip for consumers:
never trust tsn to do the right thing. Who ever heard of "No refunds" if it is common sense to give back the money that they know was not used because they knew the service was not offered to those in the US
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