On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company, formerly known as Twitter, has garnered significant criticism regarding its customer service and platform management. Customers frequently report issues with account access, lack of responsive support, and perceived bias in content moderation. Many express frustration over automated responses and difficulty in resolving issues, leading to a sense of abandonment. Conversely, some users appreciate the platform's potential for engagement, although this sentiment is waning. Overall, the reputation is marred by concerns over ineffective customer service and a perceived decline in the quality of discourse, prompting many to consider alternative social media platforms.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I don't know what I did wrong but it's locked for violating some rules. It would be nice if I knew what I did
Twitter stinks now, the 'musk' is too overpowering. Like a teenage boy with a fresh bottle of Axe. Just think of all the happy memories you had with the platform over the years, before it died, started to rot and became covered up with conservative cologne. Hopefully those memories will be all that it becomes one day.
They shadowban people who use any words that are positive to the LGBTQA+ community. There is no agenda for people in that community other than not being attacked for who they are. Elon does not support freespeech for all, he supports hateful people who rather a trans person kill themselves than get the help they need (gender-affirming care).
P.S. Elon musk is looking to put twitter out of business as there are still rumors out there that might be true
I don't know why Twitter adds that authentication at Sign Up. I tried to create a business account but the Twitter sign-up process is $#*!ty hard. Why do I need to authenticate 10 times just to sign up for my business profile? What the hell robots will do on Twitter so that you are afraid of them? Make another identification part tight instead of $#*!ty sign-up puzzles. You wasted my 30 minutes on that.
Puzzles unsolvable, blocked brand new account. Twitter is proven to be handled by idiots!
Make it easy for use.
My account has been hijacked. I have made 4 attempts to get Twitter to rectify this. Twitter has Ignored every attempt to contact them. They are the most useless heap of dog dungI have ever tried to deal with. Is this anything to do with the new owner?
People cannot find your channel any more when you are shadow banned. I just discovered myself and my whole family are shadowbanned and our accounts can only be seen when the following box is unckecked.
"Hide sensitive content
This prevents Tweets with potentially sensitive content from displaying in your search results. Learn more"
It was shocking to see that I could not find my wife's account, which only showed up when that box was unchecked. Similarly she could not find mine. Oh well Elon, your loss. We won't be using your Platform. You're no better than the last lot.
Loving touch charge me over $1,000 every month ago to see my two animals misdiagnosed both dogs. They both are still in severe pain. Have gotten extremely worse. Mimi, wait 3 weeks to be seen. Confirm the appointment and then rescheduled. Then said when I got upset and said this is horrible. They're going to email me. My records are not see me anymore. They took my money misdagnosed my dogs. They're a horrible horrible people. They do not care about your animals when you see the pictures of my dogs and how worse they've gotten. It's heartbreaking and disgusting that they are still in business. Melanie, the lead rep. Chris, the manager. These people are callous, cruel. Mounty is very disrespectful. No compassion whatsoever. Share my dogs crying in the background and said take him to the emergency room. I said I can't afford that. I need my follow-up for $37.50 well. Sorry there's nothing we can do. Do not take your animals there. These people do not care!
Maybe it had something to do with Twitter being owned by Musk, but when I went on to my account, as usual, it had logged me out & demanded my phone number as part off logging in. Well, NO. Why do they need THIS? I just wanted to log in, there's no need for them to send me a "code". I won't give out out my phone number (for security reasons). So, no more Twitter.
Twitter is downright corrupt they falsely accuse people without proof without explanation without facts and their communication is far below level leave that corrupt-gang and make them poor if we people don't register anymore they are gone.
That's right Twitter will cut you off for just about anything they feel like at any time. That's why I left Twitter about a month ago.
I quit twitter for the first time early in their days when it became clear they had a left wing political agenda and were using the site to execute it.
I had high hopes for twitter improving when Elon Musk took over. It hasn't. After getting my account locked for replying in kind to a hateful tweet from a left wing jerk, appealing the decision, asking the moderators to look at what I was replying to and having that appeal turned down, I have delected my account from twitter for good.
The company doesn't make money, hasn't made money and is a huge financial black hole. When Musk figures that out he'll be gone.
Didn't save password, now I can't log in or out of the account. Can't even contact support because they don't use the support email anymore. Disappointing.
Twitter is famous for having a Hitler agenda. Both Twitter and Hitler's manifest:
One opinion….
One nation….
One political party….
One people.
This philosophy, in the past, led to the genocide of millions of Jewish citizens, and Twitter was, in the past, no better. Twitter promoted lies, denied factual truths, and accepted a left wing philosophy that, in the past, led to the torture and murder of 9 million people in Nazi Germany. The radical left of the despotic of the world.
What a great change and resolution to the one sided view points and leftie rumor mill twitter used to be!
Twitter is cess pool of left wing nuts who suppress free speech. Twitter is advocating and processes false advertising and information to with private censure without objectively. It should be shut down permanently or entirely regulated.
Since Punk $#*! Elon came in taunting "Free Speech" it's been anything but. Was just locked out for exercising mine when I said K Rittenhouse should be dealt the same fate he gave 2 innocent people. Free not so free when truth is spoke.
I joined dating.com for a month just to see what it's like. I'm not a huge fan of online dating, but it's hard for me to find a good person in my age group. After signing up, I started using the platform and got hooked immediately. I was able to find a date within a day and a half. At first, I was a little skeptical about the site because I thought it was a scam, but after I actually met my date, it is 100% legit website.
On Twitter there is no free expression and what Elon did was manipulation saying that Twitter would change it more in favor of Trump I honestly do not recommend Twitter because I write something that does not make bad sense since I wrote to Canelo I was not talking so much crap since Canelo spoke about Messi and Argentina because I told him that the former boxer Tito Trinidad should break his face, that's why fighting and winning him, that's why they blocked my account, but I will never open another one again.
Elon believes he owns the world
Answer: This is a common theme running through Twitter and Instagram. They unjustifiably are blocking accounts deliberately in order to obtain your personal data for financial gain. If you have nothing in which they can make money from, your account is automatically blocked and you will be waiting until sundawn, they will not respond. If enough people leave their platforms there will not be profits for them to make and would crash and burn.
Answer: I would recommend Twitter for the reasons you listed.