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UdemyReviews 55

3.3
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Udemy Reviews Summary

Udemy has a rating of 3.3 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Udemy most frequently mention and free courses. Udemy ranks 23rd among Job Training sites.

service
11
value
12
returns
6
quality
12
GB
1 review
0 helpful votes
Follow Carmen B.
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I want to share my disappointing experience as a Udemy Instructor, who tried to follow Udemy's guidelines, asked fair questions, and ended up being shut down for it.
I was given 14 days to either sign an affidavit or edit one of my courses, but before that time had even passed, Udemy disabled not just the course in question, but all of my courses. Even the ones with no complaints or issues. I was later told I could "unpublish" my courses, despite the fact that it had already been banned. That makes no sense whatsoever, is not logical, as I have no access to any of my courses. What's worse is the lack of transparency. I asked a simple, reasonable question: What exactly in my course is considered infringing? No reply. No explanation. No evidence. Just a unilateral decision that was final, with no chance to correct or clarify anything. It honestly feels like I was punished for something I had no idea what I done wrong, as Udemy did not tell me. I wanted to improve my content and make sure everything was right, but instead, I was shut down completely, with no opportunity to resolve the issue or even understand it.
I poured time, energy, and passion into my work. For Udemy to not only disable one course, but ban everything I had published, without explanation, is incredibly disheartening. If you are thinking to become an Instructor on Udemy, please think twice. There is no real support, no transparency, and no fair process. Once they decide you're a problem, you're out regardless of your intentions or the quality of your work. Instructors deserve better.

Date of experience: March 30, 2025
Canada
1 review
0 helpful votes
Follow Mohammad A.
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Udemy arbitrarily suspends accounts, blocking paid courses & misleading users. Beware! #UdemyScam #ConsumerRights

Date of experience: February 1, 2025
Ukraine
2 reviews
1 helpful vote
Follow sss g.
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The course includes:

3 hours of on-demand video
Full lifetime access
A certificate of completion
Before buying the course, you can check the program on the website to see which topics will be covered, etc.

The knowledge I gained here has been beneficial. I believe everyone should be financially literate.

Date of experience: June 17, 2024
Armenia
28 reviews
1 helpful vote
Follow SOUMYA RANJAN B.
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Udemy has been my go-to platform for expanding my skills and knowledge in a wide range of subjects. The platform's extensive library of courses, taught by expert instructors, covers everything from programming and digital marketing to photography and personal development. I appreciate Udemy's affordability and accessibility, allowing me to learn at my own pace and on my own schedule. Moreover, the platform's interactive video lectures, quizzes, and assignments provide hands-on learning experiences that reinforce key concepts and skills. With Udemy, I can pursue my passions and advance my career with confidence.

Date of experience: April 22, 2024
Cambodia
2 reviews
0 helpful votes
Follow Clarence Parsons g.
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Thank you Udemy! You make a lot of lessons can be accessible for all people because of the low price.

Date of experience: March 16, 2024
Viet Nam
16 reviews
11 helpful votes
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New age education.
January 6, 2024

The range of courses is amazing. But sometimes the quality of sound and video is not that great.
All in all you have to know which one is good. Maybe do some research.

Date of experience: January 4, 2024
Texas
3 reviews
1 helpful vote
Follow Darren W.
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When I set out to get certified in different areas, I was at a loss since I needed many different certifications. The books and practice test manuals were beyond my purchasing range. Udemy offered a huge library that I could access anywhere from my phone or laptop. Didn't matter if I was on a flight to London or a quick trip to California. To date, I have not had any issues with their site being inaccessible. Purchasing courses and material is safe and simple with an easy and intuitive workflow from searching for courses to selecting payment to completing the transaction. Their customer service is superb to work with as they are able to answer all manner of questions pertaining to the service and issues that may arise.

Date of experience: December 28, 2023
Canada
3 reviews
0 helpful votes
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I found courses that really improved my knowledge in many things. Their price change all the time, but always you can catch the time when it around 20 $

Date of experience: July 29, 2023
MD
4 reviews
0 helpful votes
Follow Bobby B.
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Udemy has been a game changer for my personal and professional development. The platform offers a wide range of courses taught by knowledgeable instructors at an affordable price. I love the flexibility to learn at my own pace and the convenience of having access to course materials anytime.

Date of experience: February 27, 2023
Germany
4 reviews
0 helpful votes
Follow Peter F.
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I wanted to improve my Excel skills. The courses at Udemy helped me with this, they also gave me a discount. I want to say that customer service is at the highest level and training, although at low prices, is of high quality. The information that I received here and still receive, I can freely apply in my work, this is what I needed. The goal has been reached

Date of experience: January 10, 2023
Indiana
3 reviews
0 helpful votes
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At a reduced rate it works
September 17, 2022

Purchased course to pass Network+ exam. It worked and I felt at a "sale" price, it was worth it. The only issue I have is that the Network + certification hasn't netted me a job in the pay range stated by CompTIA. I don't have a bachelor degree in anything IT related, so any jobs willing to interview me pay ridiculously low wages or require an IT related degree.

Date of experience: September 17, 2022
GB
3 reviews
18 helpful votes
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Like!
August 4, 2021

It's the best website for those who wants to study IT. They offer good discounts for their courses. I bought Front-End Development course for 15 USD and really like it!

Date of experience: August 4, 2021
Australia
6 reviews
17 helpful votes
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Some good courses too but just low quality for the money.

Plus, so hard to contact a human. Still waiting.

Date of experience: July 5, 2021
Oregon
3 reviews
4 helpful votes
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I took several of the lessons and they are good but depends on the course owners. Some are great but some really sucks

Date of experience: April 26, 2021
Canada
1 review
1 helpful vote
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A lot of free courses and pretty easy and comfortable to learn new things. Some courses are not really informative but it's up to students to switch to any other course any time you want.

Date of experience: August 25, 2020
Sweden
2 reviews
1 helpful vote
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Best service ever!
June 30, 2020

I used it to find courses when I was changing a job. There were plenty offers and so many discounts! Easy search and understandable interface.

Date of experience: June 30, 2020
France
2 reviews
6 helpful votes
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Good service
June 25, 2020

I've found a few free courses and It was much fun to study them. I like online learning with no strict deadlines and no marks.

Date of experience: June 25, 2020
Brazil
1 review
1 helpful vote
Follow Amjr S.
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For two years I was an udemy instructor, but this last month I was banned for no reason, I spent a month sending an email to 'Udemy Trust & Safety' <*******@udemy.com> I never received a return, they banned your account from your courses which took years to be done it destroys your life, and just leave you in the empty space without answering.

Date of experience: June 17, 2020
Germany
2 reviews
2 helpful votes
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I like the process of discovering new things. Classical education can be boring and I don't feel I can track my progress when in college. But here I learn new things daily and I like the online format of education much more. I've just started a new course in machine learning. It's really interesting.

Date of experience: May 27, 2020
Arizona
2 reviews
0 helpful votes
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Great!
March 11, 2020

I took a few courses on philosophy and I am so happy I did! Online courses rock! Keep learning new things guys!

Date of experience: March 11, 2020

About the Business

Udemy is an online learning and teaching marketplace with over 65,000 courses and 15 million students. Learn programming, marketing, data science and more.


udemy.com
Founded in 2010