TrustPilot are losing it!

How can a 'collective' view of a review subject be so misleading? Simple:

Because TrustPilot (TP) remove excoriating reviews too often - very often at the behest of the review subject themselves - and using very inconsistent interpretations of their so-called T&C's.

Take MusicMagpie, for example, if you scan their overall 'reputation' it comes across as 'glowing' - but if you consult other review sites it's the opposite.

How can this be? Simple. MusicMagpie fight tooth and nail to get poor reviews removed - with some success in my experience - and if you read other sites it's even mentioned "...MM are very good at getting poor reviews removed" says (at least) one.

And yes that's my experience too - and it gives the wrong impression of the very poor trading experience that 'victims' receive. And they just remove them arbitrarily - even if you've changed them at their request - without consulting you. Recently two of my reviews were just removed - surreptitiously - you have to be on your guard!

In addition if you post a poor review it seems that MusicMagpie have a 'reserve' army of complicit 'Perfect-Review' planters - that within hours your poor review is swamped by green green green reviews!

Sites like SiteJabber, for example, clearly don't engage in this activity and are one of several up-and-coming review sites that are giving TP a run for their money.

And because TrustPilot are not domiciled in the UK they can just be a law unto themselves - and are! If you review TP on their own website its 'profile' gets no - or single figure view numbers - on its own website.

So there you have it - TP are losing it. Other review portals are catching them up fast to 'balance' the undemocratic, autocratic actions of TP.

They don't seem to realise that removed reviews disappearing from their site give an unbalanced perspective of their whole raison d'etre - when it will stay 'live' on other websites for all to see.

(Google are especially difficult for the 'reviewed' to get their reviews removed because they are domiciled in the US - and even trying to get legally required information from them is very difficult (I know!) - so well done to them!)

TrustPilot are domiciled in Denmark - and such 'democracy-busting' activity is more easily engaged in without the scrutiny that this allows.

So if you've read this far - consider this effective strategy to counter it:

Enlist in other review sites (like this one) and remember to cut and paste your reviews on multiple websites. (It's a good idea anyway to 'preserve' your entry when the dreaded software/internet bugs occur!)

Yes even Google (via 'Maps')! They have proved to be much more resilient to such poor unfair autocratic actions. But more importantly - it allows readers to get a much more balanced view of the 'reviewee'. And it's a sort of audit trail for Trust Pilot. The difference between them is due to TPs 'unbalancing' perspectives caused by their unreasonable practices - as in MusicMagpie above. And it gives impetus to up-and-coming review sites to challenge TrustPilot's abused monopoly position.

The consumer body 'Which' have a expressed concerns about them in the past - because of this 'jurisdiction' problem.