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UNice

Overview

UNice has a rating of 4.5 stars from 717 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UNice most frequently mention customer service, great quality and fast delivery. UNice ranks 2nd among Wigs sites.

service
152
value
77
shipping
80
returns
64
quality
348
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22,603 reviews
+136
How would you rate UNice?
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China
1 review
0 helpful votes
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Nice hair
April 22, 2024

It's my dream wig!
So beautiful and shiny hair! I love the pre-plucked hairline, so natural, just melting very well with my scalp. Love it, great quality
I got so many compliments! 10/100 must recommend!

Date of experience: April 10, 2024
California
1 review
0 helpful votes
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When I've first received the wig, the packaging was great! It came with a free gift of an elastic hairband, brush and wig cap. The hair was soft, no smell and easy to wash, the adjustable elastic strap in the wig is a great addition.

Date of experience: April 26, 2024

One of my favorites, it's very soft. No shed. The customer service is excellent with reasonable pricing. Thank you guys. I would definitely shop again!

Date of experience: March 29, 2023
Indiana
1 review
0 helpful votes
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Very quick delivery enjoyed it
September 26, 2024

Very high quality and loved the product. Enjoyed the look and

Date of experience: September 16, 2024
Arizona
1 review
0 helpful votes
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Fast shipping! Thanks
August 25, 2024

Easy checkout when processing and convenient payment options.

Date of experience: August 15, 2024
Virginia
1 review
0 helpful votes
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Fast reply
August 9, 2024

I had a question about my address and I got a response back fast I really appreciate it if cause I didn't want my hair going to the wrong address

Date of experience: July 30, 2024
California
1 review
0 helpful votes
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My order came very quick
September 3, 2024

Very satisfied with my order. The hair is super soft and it's a quick fix if you are in rush I love it!

Date of experience: August 24, 2024
Connecticut
1 review
1 helpful vote
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My Go-To Hair company!
March 24, 2024

Unice is my favorite spot for my hair! I have ordered all types of hair from here with different curl patters and I am never disappointed. This natural wave does shed a bit more than the others but nothing you can't deal with.

Date of experience: March 14, 2024
China
1 review
1 helpful vote
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I got my wig last week and installed several days ago, it looks stunning and gorgeous! And the hair is really soft and smooth, when I touch the hair, it was like silk. Loveeeeeeeeee
BTW, their customer service is really helpful! I bought wrong one at first place, they helped me change to the one I want! Absolutely buy again! Highly recommended!

Date of experience: April 10, 2024
Florida
1 review
3 helpful votes
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Liars and Fraunds
April 19, 2024

DO NOT order anything from Unice. When there is a problem, they will not refund you and make up a lie not to. I literally received a wig that did not look like the picture and sent it back THE SAME DAY. They said they could not refund me because the hair smelled, and the texture was changed?!? When? How? HELLO? THEY are the ones who sent me smelly bad hair. That is why I sent it back! Liars and frauds. Beware.

Date of experience: April 9, 2024
Unice W. UNice Rep
12 months ago

Hello Nataly D, We apologize for the unpleasant shopping experience.
We are really sorry to hear that the hair has a smell. Hair was washed with our industrial shampoo, then apply some hair conditioner oil on the hair products, maybe you don't like this smell, but it's very easy to get it out, you can use your own good smell hair shampoo and conditioner to wash and nurse them!
Goods can be returned or exchanged within 30 days after receiving, and keep it in unused, and undamaged, and come with all original tags and their original packaging.please attach product photos including the whole wig, the wig cap, etc, so that the request can be processed faster.
Please do not hesitate to contact our customer support team via the online chat service or our email: support@unice.com, which is always here to help.
UNice sincerely hopes you will have nothing but joy and happiness in your life together.
Sincerely UNice team

Tennessee
1 review
0 helpful votes
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Wonderful!
September 19, 2024

Hair was on time with delivery and sized perfectly for my head! Very soft and classy!

Date of experience: September 9, 2024