UNice

I bought 3 wigs from unice and fell in love with the texture and quality of their hair and it's really friendly to my small head, they delivered fast! I think I'll always choose unice.

I would give a zero if I could. I purchased 2 wigs for the black Friday sale. I didn't like them so returned both of them. I got an email stating that it was received and would I like a refund or an exchange, I said refund. With that being said the sales just kept coming so I got one to try and didn't want it either so I mailed that back also. Well the post office still has the second returned after being there 3+ weeks. I have been trying to retrieve but it's a hassle. So I was told I can't get a refund on my first order unless I return the second order. It is/was two separate orders so why are you linking the orders together. So now I'm out $302 for th3 first and $182.07 for the other. NEVER EVER WILL I ORDER FOR THAT COMPANY.

I basically gave 250 away because I paid for a wig I never received because they just left package at my door when I clearly states that it would require a signature this is so frustrating I never ordered wig again

I bought 2 wigs from unice and one was a blonde wig that was supposed to be a side part but had a middle part! The other one was a 26' body wave wig and this hair look good on the surface! Only it is horrible the hair tangles and sheds bad! The fore I contacted Unice on chat and was informed to email and send pictures. Which I received no response so I went back to the chat and the told me to send pic to a message number. I did that and sent another emailed again and pics on the chat! The lady was rude calling me dear and l told me she sees i'm wearing it! When I put it on to take pics and send a video! Long story short the refused my refund but offered me 30% for being a valued customer! Because i've bought hair in the mall in Cali hair was authentic even online! Only this hair is completely crap and the way I was treated will never buy from them again! So make sure your hair is authentic because they will not compensate you! I feel they are more interested in enforcing their policies vs customer care or looking into issue! I will never shop here again and will return the blonde wig thank God I didn't cut it he lace or try it! I feel robbed!

I love this glue less wig. It was pre-cut, pre-bleached, pre-plucked with baby hair attached. The hair is EXACTLY like it's pictured. I had so many compliments on my hair. I got 22 inches 10/10!

It went smoothly and came faster than I thought it would. The hair was soft and the length I asked for. I don't think anything went wrong with the order.

Ordered UNice Bye-Bye Knots Wig 7x5 Glueless Lace Body Wave Wig With Pre Bleached Knots Plucked Hairline 180% Density on 11/21/23, fast delivery. Inquired back on 11/26 because I didn't receive a tracking number, but the Bot that takes your questions could not pull up order. Then I tried phone number it was disconnected. Tried whatsapp but it directed you to website. Finally someone emailed me back and said hair wasn't available it had to be customized, and it will take 10 days. They asked if I wanted it shorter, I declined. I asked several questions they refused to answer, like it's already been 5-6 days the customization should be halfway finished, correct. No response, when will it be shipped, no response. Very unprofessional, short answers, canceled ordered. Horrible customer service
Bad points it does not say on website it takes longer to customize anything, frankly I didn't even order anything additional, just want was on website.

My order came right on time. I was very surprised. I ordered another one as soon as it came.