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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
2,011
Neutral
54
Negative
55
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47,518 reviews

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One of the oldest flag retailers online.
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Reviews (7,646)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (230) web site (65)
Thumbnail of user andred136
Illinois
2 reviews
0 helpful votes
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April 3rd, 2024
Verified purchase

Flag pole is excellent for the money. Would recommend. Would buy again.

Date of experience: March 24, 2024

Thumbnail of user carolynw1257
Pennsylvania
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

My Experience with your company has been all positive so far.

Outstanding!!!

Reason I chose this business:

Had the variety and quality that I was looking for.

Date of experience: March 31, 2024

Thumbnail of user jerryb1275
Ohio
2 reviews
0 helpful votes
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January 29th, 2024
Verified purchase
• Updated review

These flags are made nice, I just wish I could order more at a time,

Date of experience: January 29, 2024

It's easy to use
January 23rd, 2024
Verified site experience
• Previous review

Date of experience: January 21, 2024

Thumbnail of user carries656
Colorado
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

I Live in a small apartment and I can always find what I'm looking for to hang on my patio

Quality

Date of experience: May 29, 2023

Thumbnail of user sharonp2328
Minnesota
1 review
0 helpful votes
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April 9th, 2024
Verified purchase

Customer Service and delivery were both really good!

Date of experience: March 30, 2024

Thumbnail of user yadiano
Florida
1 review
0 helpful votes
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August 23rd, 2018

It looks like i've received a Cuban flag that somebody else returned ( it has a hole).

Date of experience: August 23, 2018

Thumbnail of user cathyb1004
California
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

Great quality military flags. Super happy with my purchase and would order again.

Date of experience: March 29, 2024

Thumbnail of user stevenw2299
Ohio
1 review
0 helpful votes
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April 8th, 2024
Verified purchase

Nice service well made my parents would love this display it will be passed down

Date of experience: March 29, 2024

Thumbnail of user barbaraw2585
Oklahoma
1 review
0 helpful votes
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April 7th, 2024
Verified purchase
• Updated review

Thanks for the awesome service. Thanks for the awesome service. Delivery was quick!

Date of experience: March 28, 2024

Lo e fi ding your site
March 1st, 2024
Verified site experience
• Previous review

Date of experience: February 20, 2024

Easy ordering
July 31st, 2023
Verified site experience
• Previous review

Date of experience: July 30, 2023

Thumbnail of user richardh3509
Alabama
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

It wasn't the flag i wanted. But the person on the phone couldn't find the tricort poly 4x6 us.*******

Date of experience: January 21, 2023

Thumbnail of user sunrisev2
New York
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

Found what I needed at lower cost than other sites.

Reason I chose this business:

Cost. Received a discount code and forwarded to a colleague.
Already recommended to another complex.

Date of experience: March 28, 2024

Thumbnail of user davidt4325
New York
2 reviews
0 helpful votes
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April 6th, 2024
Verified purchase

You should have free shipping Everything was good I will order again

Date of experience: March 27, 2024

Thumbnail of user jeffreys2719
Minnesota
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

Lots of product selection. I was looking for a state flag and the US flag.

Quality

Date of experience: December 26, 2023

Thumbnail of user johnd9171
West Virginia
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

Was great working or ordering from your company. No problems!

Date of experience: March 26, 2024

Thumbnail of user elaineh709
California
1 review
0 helpful votes
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June 23rd, 2023
Verified purchase

Would like to have seen a color photo of the Army National Guard Flag Holder prior to ordering! EH

Reason I chose this business:

It had what I was looking for.

Reason I chose this product:

I needed to honor my brother’s time in the NATIONAL GUARD.

Quality

Date of experience: May 24, 2023

Thumbnail of user harrietg67
Texas
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

Excellent flag….speedy delivery….are able to talk to a customer service representative in America!

Date of experience: December 22, 2023

Thumbnail of user denag70
California
1 review
0 helpful votes
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December 18th, 2023
Verified purchase

Fast shipping. Except the requirements to try to leave a great rating are time consuming

Quality

Date of experience: December 14, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for taking the time to leave us a review Dena! We appreciate your business and look forward to assisting you at united-states-flag.com.

Thumbnail of user kateg364
Nebraska
1 review
0 helpful votes
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December 18th, 2023
Verified purchase

This flag was just what I was hoping to find, extra strong against the weather.

Reason I chose this business:

The name United States.

Reason I chose this product:

Because it appeared to be weather resistant.

Quality

Date of experience: December 14, 2023

Thumbnail of user janineg121
Minnesota
1 review
0 helpful votes
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December 18th, 2023
Verified purchase

Order arrived a timely manner. Appears to be good quality. Looking forward to gifting it!

Date of experience: December 18, 2023

Thumbnail of user tamerac29
Washington
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Web site was easy to use, flags were great, arrived in a timely manner,

Date of experience: March 25, 2024

Thumbnail of user careyb96
Maryland
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Shopping is easy and your simple explanation about the different type of materials is essential.

Quality

Date of experience: December 4, 2023

Thumbnail of user glenng215
Vermont
1 review
0 helpful votes
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November 24th, 2023
Verified purchase
• Updated review

I have dealt with this company for years, always happy with order process and service.

Quality

Date of experience: November 24, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Glenn!

Have shopped here for all my flags excellent company
May 29th, 2021
Verified site experience
• Previous review

Date of experience: April 29, 2021

Thumbnail of user josephw1094
West Virginia
1 review
0 helpful votes
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November 14th, 2023
Verified purchase
• Updated review

Great price on these oak poles, when sponsoring several Color Guards, price is very important.

Quality

Date of experience: November 13, 2023

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your continued business Joseph!

Free shipping is great
August 6th, 2021
Verified site experience
• Previous review

Date of experience: July 7, 2021

Thumbnail of user salvadores11
Louisiana
2 reviews
0 helpful votes
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November 7th, 2023
Verified purchase

Your product works very well. Thanks for providing a wonderful tool for our American Flag

Reason I chose this business:

Pride in America

Reason I chose this product:

To support the American Foag

Quality

Date of experience: November 2, 2023

Thumbnail of user richardc4617
California
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

I'm very happy with my new flag. I'm glad that I ordered two of them

Date of experience: November 7, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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