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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
2,011
Neutral
54
Negative
55
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47,515 reviews

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Special offer from United States Flag Store
One of the oldest flag retailers online.
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Reviews (7,646)

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (230) web site (65)
Thumbnail of user fredc574
Nebraska
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

These are outstanding products with easy ordering and delivery. Delivery was ahead of schedule.

Date of experience: February 19, 2024

Thumbnail of user trenidadh
Kansas
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Great product! Arrived in time for the 4th. They looked great on my front lawn.

Reason I chose this business:

They had the right size! Made in the USA

Reason I chose this product:

I wanted to decorate my front lawn for the 4th of July

Quality

Date of experience: July 6, 2023

Thumbnail of user joannem964
Washington
1 review
0 helpful votes
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April 15th, 2023
Verified purchase

Easy site to navigate and order product. Item was exactly what I was looking for.

Reason I chose this business:

Purchased from them before.

Reason I chose this product:

Windsocks are my favorite outdoor decoration.

Quality

Date of experience: March 16, 2023

Thumbnail of user dianeh618
New York
2 reviews
0 helpful votes
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June 24th, 2020
Verified purchase
• Updated review

Easy and quick! Hopefully the flag holds up to our high winds on the hill!

Reason I chose this business:

American made and that its supposed to be well made to hold up better hopefully

Value
Shipping
Quality

Date of experience: May 25, 2020

Easy and quick!
June 14th, 2020
Verified site experience
• Previous review

Easy and quick! Hopefully the flag holds up to our high winds on the hill!

Date of experience: May 15, 2020

Thumbnail of user brendab2682
North Carolina
1 review
0 helpful votes
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November 10th, 2023
Verified purchase

Nice quality and my order was easy to place and arrived in a timely manner!

Quality

Date of experience: October 11, 2023

Thumbnail of user donalds1777
Arizona
2 reviews
0 helpful votes
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July 8th, 2023
Verified purchase

I had no problem finding the flag that I wanted. There was a good selection.

Quality

Date of experience: June 8, 2023

Thumbnail of user henryr559
Ohio
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

Ordering was easy and quick and I received my order in less than a week.

Date of experience: August 29, 2023

Thumbnail of user carriec506
New Jersey
1 review
0 helpful votes
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January 21st, 2023
Verified purchase

Very easy to order and flags look like they are good quality. Will order again.

Date of experience: December 22, 2022

Thumbnail of user kmacf
Iowa
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

Product was as advertised, delivered in timely fashion, and PayPal was an option for payment.

Quality

Date of experience: August 23, 2023

Thumbnail of user elizabethw2151
Missouri
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

Timely arrival, great service. A flag to commentate all our U.S. service men and women.

Date of experience: January 18, 2023

Thumbnail of user royg348
Michigan
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

I appreciate your product. Problem: there was not available the amount I wanted to purchase.

Reason I chose this business:

Good product, good price.

Reason I chose this product:

Good product, good price.

Quality

Date of experience: January 18, 2023

Thumbnail of user cathyd467
Pennsylvania
1 review
0 helpful votes
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November 5th, 2022
Verified purchase

We ordered the flags for our church cemetery for Veterans Day. They should work perfectly!

Date of experience: October 6, 2022

Thumbnail of user grandparentsofmatthewk
Indiana
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

Easy to order and quick delivery. Good quality and exactly what I was searching for.

Reason I chose this business:

Good price and a good product

Reason I chose this product:

Exactly what our grandson wanted

Quality

Date of experience: June 7, 2023

Thumbnail of user davids10835
Mississippi
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

Shopping for was like I wanted a everyday flag & you provided a beautiful product.

Reason I chose this business:

You had what I needed!

Reason I chose this product:

Good product at a great price!

Quality

Date of experience: September 9, 2023

Thumbnail of user jackb1842
Washington
1 review
0 helpful votes
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September 30th, 2023
Verified purchase

Service was great and we put the flags up and will see how they last

Date of experience: August 31, 2023

Thumbnail of user matthewm2332
North Carolina
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Great company and great flags. I'm a repeat customer for life.
God bless the USA

Quality

Date of experience: January 21, 2023

Thumbnail of user marys6157
Maryland
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

No comment, my husband lives his flags. Hung out as soon as he got them.

Date of experience: July 15, 2023

Thumbnail of user bobbyp178
Texas
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

Flags arrived in good shape, price was fair and they look good on my car.

Reason I chose this business:

They had the flags I wanted and a good price.

Reason I chose this product:

I choose the Texas flag because I wanted it to go with my USA flag when I am at car shows.

Quality

Date of experience: October 7, 2022

Thumbnail of user candacer147
Massachusetts
1 review
0 helpful votes
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February 19th, 2023
Verified purchase

Very helpful customer service on phone! The flag is high quality, very happy with it!

Service
Quality

Date of experience: January 20, 2023

Thumbnail of user allens511
Rhode Island
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

The flag is just what I wanted. It took a long time to get it.

Quality

Date of experience: December 6, 2022

Thumbnail of user marym6551
Ohio
1 review
0 helpful votes
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February 23rd, 2023
Verified purchase

The website was easy to use and the flags we received are of great quality.

Reason I chose this business:

Our supplier could not get flags.

Reason I chose this product:

Recommendations from other users.

Quality

Date of experience: January 24, 2023

Thumbnail of user williamm4714
Texas
1 review
0 helpful votes
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December 3rd, 2022
Verified purchase

Flag was great quality, no defects I could find. Looks amazing on the flag pole.

Reason I chose this business:

Best rating

Reason I chose this product:

Needed a new one for the building.

Quality

Date of experience: November 3, 2022

Thumbnail of user cathyh776
Colorado
1 review
0 helpful votes
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August 20th, 2023
Verified purchase

Very easy to order and my flag arrived quickly! So happy to buy American made!

Reason I chose this business:

American business

Reason I chose this product:

Business flag pole

Quality

Date of experience: July 21, 2023

Thumbnail of user michaelm11179
Pennsylvania
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

It was awesome. Got to my house quickly and looks great in my front yard.

Quality

Date of experience: January 21, 2023

Thumbnail of user jimmym407
Mississippi
1 review
0 helpful votes
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December 3rd, 2022
Verified purchase

I liked how I was able to buy two in a short amount of time.

Reason I chose this business:

I saw the old Mississippi Flag and had to have it.

Reason I chose this product:

I liked the flag.

Quality

Date of experience: November 3, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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