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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.9%
Positive
2,011
Neutral
54
Negative
55
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47,515 reviews

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One of the oldest flag retailers online.
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Reviews (7,646)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (230) web site (65)
Thumbnail of user geraldh537
Washington
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

It took a long time to get here and I got about a dozen emails.

Date of experience: April 26, 2023

Thumbnail of user roberth6017
North Carolina
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

Ordered 5 by 6 flag. The colors were bold. Very good quality. Good price. Thanks

Date of experience: April 26, 2023

Thumbnail of user jamesb8333
Florida
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

Very fast delivery and the flags I want which is why I keep coming back.

Date of experience: June 26, 2023

Thumbnail of user cliffs125
New York
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

So far so good. Wish you had a faster shipping method. Yes. Worked out well.

Quality

Date of experience: November 7, 2022

Thumbnail of user leslien430
Arizona
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

Well packaged, arrived within time promised, flags arrived as I expected and in good condition.

Reason I chose this business:

Price and flags I needed

Reason I chose this product:

Needed for gifts

Quality

Date of experience: June 29, 2023

Thumbnail of user ala250
Iowa
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

Needed a new outdoor flag & this fits the bill. Fast delivery & excellent quality.

Date of experience: April 6, 2023

Thumbnail of user davidl4751
Indiana
1 review
0 helpful votes
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August 13th, 2022
Verified purchase

Easy to use, will most likely order more as the sun makes them easy breakable.

Quality

Date of experience: July 14, 2022

Thumbnail of user ronaldr1148
Tennessee
1 review
0 helpful votes
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February 28th, 2023
Verified purchase

Great quality flags made right here in the USA! The only flag supplier I use.

Quality

Date of experience: January 29, 2023

Thumbnail of user garys2715
Pennsylvania
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

Delivery took quite some time. Next time I'll order way before I need a replacement

Date of experience: April 7, 2023

Thumbnail of user richardt2303
Massachusetts
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

I did not realize it was so big, I need to get a smaller one.

Date of experience: June 14, 2023

Thumbnail of user carold1789
Oklahoma
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Very easy to order item - just wish it did not take so long to arrive.

Reason I chose this business:

Had item desired

Reason I chose this product:

To replace old worn windsock

Quality

Date of experience: February 2, 2023

Thumbnail of user mauriceg123
North Carolina
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

It would have been nice to have had a "continued shopping" option before placing order

Quality

Date of experience: September 15, 2023

Thumbnail of user almac118
California
4 reviews
0 helpful votes
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July 31st, 2022
Verified purchase
• Updated review

There are many choices of sizes and materials so I got exactly what I wanted.

Quality

Date of experience: July 1, 2022

Easy to find what I want and go through process til...
June 29th, 2022
Verified site experience
• Previous review

Easy to find what I want and go through process til the end.

Date of experience: May 30, 2022

Easy to navigate
December 1st, 2019
Verified site experience
• Previous review

Date of experience: November 28, 2019

Thumbnail of user melissac2547
California
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

The flag arrived quickly and looks wonderful. It is well made and has great color.

Date of experience: May 5, 2023

Thumbnail of user bobbier120
Massachusetts
2 reviews
0 helpful votes
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June 22nd, 2023
Verified purchase

We were looking for a flag and flag pole made in the USA. Thank you!

Quality

Date of experience: May 23, 2023

Thumbnail of user johnr5777
Tennessee
1 review
0 helpful votes
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February 8th, 2023
Verified purchase

I USED THESE TO HANG A NET TO PROTECT WINDOWS FROM ERRANT GOLF SHOTS. USED BURIED PVC SLEEVES AS BASE. ALL WORKED AS PLANNED. GOOD PRODUCE.

Quality

Date of experience: January 9, 2023

Thumbnail of user georgef342
New York
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Glad it is made in Pa. Very well built, shipped very carefully and real secure.

Quality

Date of experience: January 6, 2023

Thumbnail of user marjorief173
Illinois
1 review
0 helpful votes
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January 18th, 2023
Verified purchase

My package came on the day that was promised. It was exactly what I ordered

Reason I chose this business:

Saw the size pole I wanted

Reason I chose this product:

For a flag to put by my husbands grave site

Quality

Date of experience: December 19, 2022

Thumbnail of user johnr5964
Maryland
1 review
0 helpful votes
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March 31st, 2023
Verified purchase

I am happy with my flags.nice tp see new flags pn my [pole,thanks again john

Date of experience: March 1, 2023

Thumbnail of user barbarah2831
Ohio
1 review
0 helpful votes
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April 25th, 2023
Verified purchase

Purchased as a gift! He was very happy with the flag!
It was easy! Thanks!

Quality

Date of experience: March 26, 2023

Thumbnail of user nancyb3515
Missouri
1 review
0 helpful votes
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July 16th, 2023
Verified purchase

Flags arrived as ordered. In the future, I will order more from you.
Thank you!

Date of experience: June 16, 2023

Thumbnail of user kristiw205
Minnesota
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

The order cam every quickly. We haven't hung it up in the new shop yet.

Reason I chose this business:

Looked the most respectable page.

Reason I chose this product:

Product looked nice.

Quality

Date of experience: August 20, 2023

Thumbnail of user jessew498
Florida
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Good! I have nothing else to say by now. I got items before scheduled time.

Quality

Date of experience: May 8, 2023

Thumbnail of user ruthb1262
Virginia
2 reviews
0 helpful votes
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December 15th, 2022
Verified purchase

Website was easy to navigate and get the information we needed. Easy ordering. Thank you.

Quality

Date of experience: November 15, 2022

Thumbnail of user williama2230
California
1 review
0 helpful votes
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August 6th, 2023
Verified purchase

Great quality flag and very quick shipping. This is a go-to establishment for quality products.

Date of experience: July 7, 2023

Sitejabber for Business

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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