Sitejabber Website Reviews and Complaints
  • Bookmark

    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,644 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    477
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.9%
Positive
2,009
Neutral
54
Negative
55
View ratings trends

Instant Feedback

47,506 reviews

36
See all photos
Special offer from United States Flag Store
One of the oldest flag retailers online.
Visit Us Gain trust and grow your business with customer reviews
How would you rate United States Flag Store?

Reviews (7,644)

Rating

Timeframe

Other

Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (230) web site (65)
Thumbnail of user annettea291
Colorado
1 review
0 helpful votes
  • Send Message
September 12th, 2023
Verified purchase

The package arrived sooner than expected and was just what I was looking for.

Date of experience: September 11, 2023

Thumbnail of user edwardf576
Indiana
1 review
0 helpful votes
  • Send Message
January 4th, 2023
Verified purchase

Great experience got it on time and is flying now on my flag pole

Quality

Date of experience: December 5, 2022

Thumbnail of user gils88
Indiana
1 review
0 helpful votes
  • Send Message
February 22nd, 2023
Verified purchase

Easy to order and fast delivery. Best flags I have order them for years.

Reason I chose this business:

Easy to order

Reason I chose this product:

Nylon made, does not fade, flies well, not too heavy, not to light

Quality

Date of experience: January 23, 2023

Thumbnail of user eduardob154
Brazil
1 review
0 helpful votes
  • Send Message
February 22nd, 2023
Verified purchase

Very nice products, fast shipment and a really good attendance!
Thank you very much!

Confirm card hold information: Very fast and nice attendance, certainly I’ll buy frequently!

Reason I chose this business:

Nice deals!

Reason I chose this product:

Patriotism
Helping people to have their flags, seed the national patriotism!

Service
Quality

Date of experience: January 23, 2023

Thumbnail of user richardn533
Arizona
2 reviews
0 helpful votes
  • Send Message
September 30th, 2020
Verified purchase
• Updated review

Thank you veterans for you service. Chose your company because yo are veteran owned.

Reason I chose this business:

Somehow I was guided to the site and I thought it said they are vet owned.

Reason I chose this product:

Made in USA products.

Value
Shipping
Quality

Date of experience: August 15, 2020

Thank you veterans for you service
August 30th, 2020
Verified site experience
• Previous review

Thank you veterans for you service. Chose your company because yo are veteran owned.

Date of experience: July 31, 2020

Thumbnail of user markd3112
Florida
1 review
0 helpful votes
  • Send Message
February 28th, 2023
Verified purchase

It was great to order. No problems. Flags were delivered on time. Great job.

Reason I chose this business:

It has great reviews.

Reason I chose this product:

Great material and workmanship.

Quality

Date of experience: January 29, 2023

Thumbnail of user margaretj971
Virginia
1 review
0 helpful votes
  • Send Message
June 21st, 2023
Verified purchase

Top quality flag! So happy to have it to fly for Memorial Day weekend!

Date of experience: May 22, 2023

Thumbnail of user morts1
Florida
1 review
0 helpful votes
  • Send Message
November 12th, 2022
Verified purchase

Easy site to shop. Lost my flag pin and feel lost without it. Thanks

Quality

Date of experience: October 13, 2022

Thumbnail of user juliek921
Wisconsin
1 review
0 helpful votes
  • Send Message
December 8th, 2022
Verified purchase

I ordered three different flags and each one of them is of high quality.

Quality

Date of experience: November 8, 2022

Thumbnail of user christinee965
Massachusetts
3 reviews
1 helpful vote
  • Send Message
May 7th, 2023
Verified purchase

Very easy! Delivery was fast and well packaged. Very satisfied with this flag holder.

Quality

Date of experience: April 7, 2023

Thumbnail of user shelleys465
Oregon
2 reviews
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

Your shipping and receiving department is awesome! 3 days and my order was here.

Quality

Date of experience: September 3, 2023

Thumbnail of user katherinew165
Kentucky
1 review
0 helpful votes
  • Send Message
April 8th, 2020
Verified purchase
• Updated review

It was simple and easy! I love the flags they are the perfect size.

Reason I chose this business:

I just stumble upon the website and they had the flags I wanted at an excellent price.

Reason I chose this product:

My dad wanted those three flags.

Value
Shipping
Quality

Date of experience: March 9, 2020

It was rather simple and easy
March 3rd, 2020
Verified site experience
• Previous review

Date of experience: February 26, 2020

Thumbnail of user carole1181
Massachusetts
1 review
0 helpful votes
  • Send Message
October 3rd, 2023
Verified purchase

Excellent quality and excellent service. I will recommend United States Flag Store to others.

Date of experience: October 2, 2023

Thumbnail of user tome689
Florida
1 review
0 helpful votes
  • Send Message
October 29th, 2022
Verified purchase

Great selection, great prices, fast shipping and will definitely do business with them again.

Reason I chose this business:

Best selection and stock

Reason I chose this product:

It was exactly what I was looking for.

Quality

Date of experience: September 29, 2022

Thumbnail of user timothym1696
Texas
1 review
0 helpful votes
  • Send Message
July 5th, 2023
Verified purchase

Order came on time and the flags are good quality for a good price.

Date of experience: July 1, 2023

Thumbnail of user herbertb202
Georgia
1 review
0 helpful votes
  • Send Message
March 6th, 2023
Verified purchase

Simple and easy the coast was reasonable I received exactly what I ordered thanks

Quality

Date of experience: February 4, 2023

Thumbnail of user robertt3473
Michigan
1 review
0 helpful votes
  • Send Message
July 5th, 2023
Verified purchase

Easy ordering and fast shipment/delivery. High quality, American made flag looks and flies great!

Date of experience: July 2, 2023

Thumbnail of user markw3623
Oklahoma
1 review
0 helpful votes
  • Send Message
July 15th, 2023
Verified purchase

Best flags and service ever. Will never shop for flags anywhere else. Thank You

Date of experience: June 15, 2023

Thumbnail of user kerriep26
Michigan
1 review
0 helpful votes
  • Send Message
July 14th, 2023
Verified purchase

Easy to order. Prompt delivery. High quality. I will order from this company again

Quality

Date of experience: June 14, 2023

Thumbnail of user johnh8313
Colorado
1 review
5 helpful votes
  • Send Message
April 12th, 2023
Verified purchase

The website makes ordering very simple and the items are just what we wanted.

Date of experience: March 13, 2023

Thumbnail of user judyt739
Iowa
1 review
0 helpful votes
  • Send Message
November 4th, 2023
Verified purchase

For the price I paid, I can't complain how very plain,stick- like they are!

Quality

Date of experience: October 5, 2023

Thumbnail of user bobb2079
California
1 review
0 helpful votes
  • Send Message
July 5th, 2023
Verified purchase

It's perfect for me. Sorry I can't make up fifty words for the product

Reason I chose this business:

From the internet

Reason I chose this product:

It’s what I wanted

Quality

Date of experience: July 3, 2023

Thumbnail of user kennethb1686
South Carolina
1 review
0 helpful votes
  • Send Message
June 28th, 2023
Verified purchase

Excellent informative Helpful The lady went the extra mile to get me specification information

Date of experience: May 29, 2023

Thumbnail of user johnd7907
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
June 16th, 2023
Verified purchase

All aspects of my purchase went very well, in fact it was all easy

Date of experience: May 17, 2023

Thumbnail of user robc613
New York
1 review
0 helpful votes
  • Send Message
April 23rd, 2023
Verified purchase

Going to try a printed flag. My sewn flags are not lasting a year.

Date of experience: March 24, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

How do I know I can trust these reviews about United States Flag Store?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about United States Flag Store?