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    United States Flag Store

United States Flag Store

Overview

United States Flag Store has a rating of 4.7 stars from 7,641 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United States Flag Store most frequently mention good quality, customer service, and timely manner. United States Flag Store ranks 1st among Flags sites.

  • Service
    476
  • Value
    363
  • Shipping
    363
  • Returns
    16
  • Quality
    3188

Proactively asks for customer feedback

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Positive reviews (last 12 months): 94.8%
Positive
2,006
Neutral
54
Negative
55
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47,503 reviews

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Special offer from United States Flag Store
One of the oldest flag retailers online.
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Reviews (7,641)

Rating

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Reviews that mention popular keywords

flag store (381) quality product (197) quality flag (230) web site (65)
Thumbnail of user andrewe914
Michigan
1 review
0 helpful votes
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March 11th, 2024
Verified purchase

Simple and straightforward. I look forward to receiving my French flag.

Date of experience: March 1, 2024

Thumbnail of user karenm2291
Pennsylvania
1 review
0 helpful votes
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March 10th, 2024
Verified purchase
• Updated review

Their website is very easy to use. I never have any trouble placing an order.

Date of experience: February 29, 2024

Shopping was easy since I had ordered from your site...
January 19th, 2023
Verified site experience
• Previous review

Shopping was easy since I had ordered from your site before.

Date of experience: December 19, 2022

Very easy to order
November 12th, 2020
Verified site experience
• Previous review

Date of experience: October 13, 2020

Thumbnail of user suev205
California
1 review
0 helpful votes
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November 5th, 2023
Verified purchase

The flag and pole look great thia survey is a real pain. And I want out!

Date of experience: October 6, 2023

Thumbnail of user garyo346
Michigan
1 review
0 helpful votes
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September 29th, 2023
Verified purchase

Date of experience: August 30, 2023

Thumbnail of user judyh1764
Michigan
1 review
0 helpful votes
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December 13th, 2023
Verified purchase

I received my complete order in just a couple of days….just in time to decorate the Xmas tree!

Date of experience: December 13, 2023

Thumbnail of user teresap1128
New York
1 review
0 helpful votes
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March 8th, 2024
Verified purchase

Happy with product and delivery updates,,, I choose these as double sided

Date of experience: February 27, 2024

Thumbnail of user billl1120
Florida
1 review
0 helpful votes
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January 19th, 2024
Verified purchase

As expected the product was easy to buy and it was shipped quickly

Quality

Date of experience: January 12, 2024

Thumbnail of user christopherm2807
New York
2 reviews
0 helpful votes
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February 20th, 2024
Verified purchase

Very easy to navigate the website. God Bless U.S.A. Veterans from the Revolutionary War to today.

Date of experience: February 13, 2024

Thumbnail of user judiw70
Idaho
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

Quick delivery. Easy web site to navigate. Will reorder and recommend to others.

Reason I chose this business:

US made flags

Reason I chose this product:

Need flags to distribute at events.

Quality

Date of experience: January 11, 2024

Thumbnail of user pats1023
Texas
1 review
1 helpful vote
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January 12th, 2024
Verified purchase

Disappointed that I was sold accessories that were not compatible with each other.

Date of experience: January 11, 2024

Thumbnail of user andreao432
Andrea O. – United States Flag Store Rep

Thank you for your review. We are sorry that the parts that you purchased were not compatible. Please reach out to our customer service team at 877-732-2458 M-F 8-5 EST for assistance with a return or exchange.

Thumbnail of user frana100
North Carolina
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Say say say say say say say say say saysay say say say saysay say say say saysay say say say say

Date of experience: September 27, 2024

Thumbnail of user jackg1042
Colorado
1 review
0 helpful votes
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January 8th, 2024
Verified purchase

My overall experience was positive and satisfied my need for a new flag.

Reason I chose this business:

It was well organized, had a wide selection and did not include any hidden, "surprise" charges.

Reason I chose this product:

Duh! I needed a new flag.

Quality

Date of experience: January 7, 2024

Thumbnail of user irish146
North Carolina
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

Ordering the flag was very easy. The Flag is beautiful, and I think it will last a long time.

Date of experience: October 31, 2023

Thumbnail of user daniele1164
Massachusetts
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

It was hard to get the nylon flag in the display case. A piece of cardboard did the trick.

Date of experience: August 23, 2023

Thumbnail of user serainai
Texas
1 review
0 helpful votes
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November 12th, 2023
Verified purchase

The flags I ordered look nice and are sturdy. They are handled by kids and hold up pretty well.

Quality

Date of experience: October 13, 2023

Thumbnail of user matty83
Texas
1 review
0 helpful votes
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May 23rd, 2023
Verified purchase

Great products, but hard to get info. Where my order was and when it was going to be delivered..

Reason I chose this business:

The only place I go for flags...

Reason I chose this product:

The flags hold their color very well for being outside 24/7

Quality

Date of experience: April 23, 2023

Thumbnail of user eugeneg284
Florida
1 review
1 helpful vote
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August 18th, 2023
Verified purchase

This product is garbage and I sent picture of defective part and you are sending me a new product

Date of experience: July 19, 2023

Thumbnail of user akiot2
Arizona
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

Thi s was the first order from your store. We reciced the, and all loking great. Thank you!

Date of experience: March 8, 2023

Thumbnail of user thomasb4107
California
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

Will let you know after they have used. Will be put on graves at the end of the month

Reason I chose this product:

What I needed

Quality

Date of experience: April 25, 2023

Thumbnail of user peggyp399
New Jersey
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

Well made and made in the USA! It doesn't get any better than that! Keep up the good work!

Date of experience: June 27, 2023

Thumbnail of user benjamina437
Florida
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

Good Flag. A bit big, but considering I have been starting my collection, I see it as a benefit

Date of experience: March 20, 2023

Thumbnail of user nickeyr4
Louisiana
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

Very good and was easy to complete an order. Was done online but that was not a major factor...

Reason I chose this business:

Bc my previous supplier became "woke"...I don't do business with those types of companies.

Reason I chose this product:

To replace worn flags that I fly.

Quality

Date of experience: July 24, 2023

Thumbnail of user timothyb1646
Minnesota
1 review
0 helpful votes
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October 12th, 2023
Verified purchase

Exactly what I expected! The pole with Old Glory flying is what I have been waiting for. Thank you!

Date of experience: September 12, 2023

Thumbnail of user rogers231
Wisconsin
2 reviews
0 helpful votes
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May 6th, 2023
Verified purchase

A good variety to choose from and at a very good price. Was more than satisfied with my selection.

Date of experience: April 6, 2023

Thumbnail of user loraj43
Ohio
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

I used the plates for our head table at our wedding and they turned out great! I Love them.

Date of experience: August 21, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

Business History

The United States Flag Store is an online retailer that specializes in selling flags, flagpoles and flag accessories. The United States Flag Store is a subsidiary of Online Stores Inc., a privately owned e-commerce and parent company to seven other stores and sites that each specialize in their own respective niche markets. Online Stores Inc. is home to The United States Flag Store, the English Tea Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and Northline Express.
The United States Flag Store is most known for their selection and quality mid-level inventory of United States Flags. The company is based out of New Stanton, Pennsylvania, along with its parent company's Online Stores Inc. headquarters which also houses a 100k square foot warehouse for the assembly, manufacturing and shipping of its products. A second warehouse is located in Sparks, Nevada, to help in the service of their customers on the west coast. The site boasts fast shipping to anywhere in the United States.
The United States Flag Store has their own brands with Super Tough and Super Knit. The New Stanton facility manufactures all of the Super Tough brand's stick flags and as a whole, most of the company's stick flags.
The United States Flag Store offers a wide selection of flags including United States flags, U.S. state flags, military flags, country and world flags and even historical flags. The site also provides a plethora of flag information, history and facts relevant to its products along with multiple blogs on the topic.
There is also an offshoot website called printourflag.com in which customers can print their own American flags and flagdetective.com which customers can find certain flags that they might not have all of the particular information on.

On the Print Our Flag website, owner and founder Kevin Hickey writes,
"We are out of Flags"
That was the sign that greeted me when I approached numerous stores. In response to the terrible tragedy our nation faced on Sept. 11th, like many Americans who donated blood, and held fundraising events, I wanted to somehow demonstrate my patriotism and help display the colors of democracy. Flags, however, were in short supply. This website proved to be a combination of a low tech/high tech solution. While the demand has since decreased, we've kept the site in place for anyone who needs to download and print a free American flag. Please feel free to download the flags I've posted... and as long as people continue to submit artwork, we will continue to post new and updated flag clip art and photographs.
Sincerely,
Kevin Hickey
CEO, Online Stores, Inc.

The United States Flag Store has been ranked favorably by Newsweek multiple times, along with its parent company Online Stores Inc., an A+ rated member of the Better Business Bureau of Westmoreland County. Online Stores Inc. is also one of the largest online vendors of flags, flagpoles and flag accessories. The company does offer wholesale of products to qualifying larger customers and has an inventory of over $3 million and over 1 million retail customers as of 2015.

History
The United States Flag Store was founded in January of 2002. This would be the first of the Online Stores Inc. umbrella to establish itself. The United States Flag Store first started in the basement of Co-Owners Kevin and Lisa Hickey. The company would be brought about due to the high demand of American Flags at the time, just months after the events of September 11th, 2001. The company would begin filling this retail niche market wholesaling their flags to both retailers and customers.
Recognition
2021:
• The United States Flag Store was ranked #7 in Best Online Shops in "Collectibles," category by Newsweek
2020:
• The United States Flag Store was ranked #3 in Best Online Shops in "Collectibles," category by Newsweek

Company Representative

Thumbnail of user bigc73
Web D.
Typically does not respond to reviews

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